Plaza Hyundai

Bad sales experience, even worse follow up. I leased a 2015 Sonata 6 weeks ago. I agreed on a lease price with the sales manager, but when I went to fill out the lease agreement, the monthly cha I leased a 2015 Sonata 6 weeks ago. I agreed on a lease price with the sales manager, but when I went to fill out the lease agreement, the monthly charge was $55more per month. When I refused the deal I was asked again and again to sit down with the finance person so they could explain why the payment was so much higher. I just kept saying I do not want the car, I just want to cancel the deal. Eventually they went back to the agreed on monthly payment. Then when I finally got the car, they only had one key for it, they promised they would get me a second key in a week or two. Six weeks later, no key, they don't even return my call. Dealing with Hyundai USA, hopefully it will be resolved. More

VERY UNHAPPY WITH YOUR SERVICE DEPARTMENT!!!!! I have been using your service for four years and never seem to have a good experience coming out of there. I wish I could use Honda instead!!! They I have been using your service for four years and never seem to have a good experience coming out of there. I wish I could use Honda instead!!! They seems to get their people out so much faster. More

Great service and personnel Simply great personnel - the got much bette. Colin was very helpful and professional. My tires were changed- although it does take a day, the new ti Simply great personnel - the got much bette. Colin was very helpful and professional. My tires were changed- although it does take a day, the new tires put in - I feel safe if they do it!!! More

Great Purchasing Experience I finally decided to purchase my leased Sonata and I'm so glad Frank was the sales associate that helped me. He was very friendly and funny! I was v I finally decided to purchase my leased Sonata and I'm so glad Frank was the sales associate that helped me. He was very friendly and funny! I was very much at ease and did not feel rushed. He not only walked me through the buying process, but he also helped a friend of mine who was with me. Frank and the rest of the team worked to get me the best deal and I truly appreciated this. He also followed up our meeting with a call the next day. If you can, make it a point to have Frank as your sales representative!! And Yesica Baez in Finance was excellent!! More

Excellent dealership I've Been dealing with plaza auto mall since my first purchase and the service is excellent, with high customer volume of course wait time is expected I've Been dealing with plaza auto mall since my first purchase and the service is excellent, with high customer volume of course wait time is expected but the whole staff is willing to help and assure you things are moving. Trust me you will leave a happy camper! More

Car repair I had a great experience while getting work done in this store. Everyone eas friendly and greeted me, I would definitely recommend this place to other I had a great experience while getting work done in this store. Everyone eas friendly and greeted me, I would definitely recommend this place to others. More

Frank Mosca, Frank Mosca is a very helpful and knowledgeable sale person. He saved me time asking my price range and the rest is history!! I bough the 2016 Accent. Frank Mosca is a very helpful and knowledgeable sale person. He saved me time asking my price range and the rest is history!! I bough the 2016 Accent. I would recommend Mr. Frank Mosco to anyone that wants to buy a car. Thanks Frank and I as 've a great day. Joe Misciagna More

They made it easy I brought the car in the morning for inspection and maintenance. Staff was friendly and professional. I was able to leave the car, go to work and pi I brought the car in the morning for inspection and maintenance. Staff was friendly and professional. I was able to leave the car, go to work and pick it up later that day. Since I was picking up the car on the same day, it was stored on-site. More