Plaza Hyundai

Financial department is not capable of resolving problems. I purchased a new Hyundai 2015 and turned in a Hyundai 2013.I am being billed for my trade in for 2 months plus late payments on the new one that I di I purchased a new Hyundai 2015 and turned in a Hyundai 2013.I am being billed for my trade in for 2 months plus late payments on the new one that I did not get a payment statement on time.MY wife had so many correspondents that she is disturbed by all the errors.If you want allegiance for your company than things have to to be rectified.1. My wife's date of birth is 9/3/1938 not 1934.They can't even correct that.Please give this matter your kindest attention.I am totally disturbed by the treatment owed to a loyal consumer. Please respond by email as this is creating a problem and causing stress to my wife. Howielass@aol.com More

I'll do it again! I am really satisfied with the car, service and past experience at this location and appreciate a fast and smooth finance process I had the last time. I am really satisfied with the car, service and past experience at this location and appreciate a fast and smooth finance process I had the last time. Thank you! More

New Car Love my new Hyundai Tucson!! Just have to get used to parking it. Frank Mosca was a pleasure to deal with. He was very friendly and informative, and Love my new Hyundai Tucson!! Just have to get used to parking it. Frank Mosca was a pleasure to deal with. He was very friendly and informative, and really went that extra mile! Thanks again, Frank! Julie & Bill Kane. More

Issue with gear shift I can not say enough good things about the service I received. Wonderful! Fantastic! Late Friday the 2013 elantra wouldnt start. I called early Satu I can not say enough good things about the service I received. Wonderful! Fantastic! Late Friday the 2013 elantra wouldnt start. I called early Saturday morning for an appointment and was told to have it towed - which btw was covered by Hyundai! My appointment was scheduled for Monday at 8:15 a.m. which was fine with me. However, I got a call a few hours later from a service person saying he was going to work on the car now. This was great! As suspected, it was an issue with the gear shift. Work was completed that afternoon and since this was a known issue I was not charged. They also updated all of my settings. Like I said, I cant say enough good things about the care I received. My only regret was that I did not get the names of everyone - from the lovely woman on the phone in the morning to the techs who fixed the car. Thank you Hyundai Service! More

Getting A Great Deal The staff at plaza were great they listend to what i had to say about what i was looking for and made every effort to get me what i wanted. The result The staff at plaza were great they listend to what i had to say about what i was looking for and made every effort to get me what i wanted. The result I and my wife have a Hyundai we truly love. Thank You Plaza. More

Albert is the best in service department i very rarely take the time to write a review but albert in the service department deserves the time to write a review. i dropped my hyundai sonata to i very rarely take the time to write a review but albert in the service department deserves the time to write a review. i dropped my hyundai sonata to be serviced and i left it in alberts hands. there was extensive that needed to be done on the car plus the 60,000 mile service and had my car done by monday. my car feels better then the first day i took it off the lot. i appreciate alberts kindness and helpfulness during the process to make sure my car is safe and ready for the road. i cant thank albert enough and hopefully i will be able to see him again when my car needs to be serviced in the future. More

Great staff Chris and Mikhail were excellent. I definitely recommend Chris Rodriguez as a salesman very patient and knolegble He beat out two other dealershi Chris and Mikhail were excellent. I definitely recommend Chris Rodriguez as a salesman very patient and knolegble He beat out two other dealership prices and gave me the best deal. More

It was great experience Keith walk me through the process It was great experience Keith walked me through it I am a first time buyer so he helped me understand the process and what I should expect. It was great experience Keith walked me through it I am a first time buyer so he helped me understand the process and what I should expect. More

Excelllent Excellent service by the service advisor and technician. The advisors explained to me what additional service I needed such as an wheel alignment. At Excellent service by the service advisor and technician. The advisors explained to me what additional service I needed such as an wheel alignment. At the completion, the advisor explained what was done. More

My name is Dmitry, I recently purchased a 2015 Genesis My name is Dmitry, I recently purchased a 2015 Genesis from Plaza Auto Mall in Brooklyn, NY. I received a recall letter for tire defects I called to My name is Dmitry, I recently purchased a 2015 Genesis from Plaza Auto Mall in Brooklyn, NY. I received a recall letter for tire defects I called to make an appointment the day I am off and was told by Colin Mazza that they do not do recalls on Saturdays so I asked for another day and was given a date of 09/30/15 for 7am , I requested a loaner , when I arrived at the dealer 7am booked my car in and sat and waited for the loaner ,, 25 mins passed and I asked Colin what about the loaner because I had to go to work and he replied to me. " HEY RELAX ". I thought that was the worse customer service for an employee very disrespectful and a really bad attitude, I immediately asked for my car back and will never go there for any service that is due in the future , even if I have to go an extra 20 miles away to fine a place that gives the service I should. Receive... This person should not be in this business anywhere ,, O Stars ... More