Plaza Lincoln

Prompt on time service. Any wait time (short queue for car to be cleaned after part was replaced) was explained and frequently checked on. I have had consistently positive e Any wait time (short queue for car to be cleaned after part was replaced) was explained and frequently checked on. I have had consistently positive experiences whenever I have taken my car there. More

I have always received great service with Plaza Lincoln. Your service reps have been helpful and professional. Your service reps have been helpful and professional. More

Friendly, fast, and efficient. Jay is awesome, and will do his best to get you a great deal. Jay is awesome, and will do his best to get you a great deal. More

Excellent service from start to finish. I made an appointment on-line to have my motorhome looked at and the next morning, Bobby Adams called to verify my appointment. When I arrived, he i I made an appointment on-line to have my motorhome looked at and the next morning, Bobby Adams called to verify my appointment. When I arrived, he immediately greeted me and asked what my concern was. I left the RV and later that afternoon, he called with an update. He kept me informed throughout the process. He was courteous, friendly and eager to satisfy me. I appreciate the friendly and great service. More

Fast quality service polite and attentive to detail. Good customer communications with updates on vehicle progress. Good customer communications with updates on vehicle progress. More

Jay, both your picking the car up Monday night & having it delivered back on Tuesday AM was exceptional service. We were leaving town on a Graduation trip, and this really did help us get the car service p it delivered back on Tuesday AM was exceptional service. We were leaving town on a Graduation trip, and this really did help us get the car service prior to taking the trip. Our thanks, John Gates More

Good service with very good concern for the customer. I believe you get what you Pay for. Service is always very good. They have the best vehicles there too. I believe you get what you Pay for. Service is always very good. They have the best vehicles there too. More

Regarding the Auto Body Shop Repair (not the Service Center), the Manager explained everything that needed to be done for water damage in my 2003 Lincoln, and personally took me home when other drivers Center), the Manager explained everything that needed to be done for water damage in my 2003 Lincoln, and personally took me home when other drivers were not immediately available. The work was done by a Specialist in this kind of work, who was brought in from outside the dealership to analyze the source of the water leak and the then the actual repairs were done by the Lincoln team. I cannot say enough for the way this serious problem was handled. I especially appreciated the Manager of that department - he treated me as if my problem was of special importance, as I am sure he treats everyone. He also personally returned my car to me when other drivers were not immediately available. More

Plaza ordered the new tire (car only has 1100 miles on it) & was not being driven as i was very sick & couldn't drive, so it was sitting in my garage for over a week. When i went to drive it, I noticed it) & was not being driven as i was very sick & couldn't drive, so it was sitting in my garage for over a week. When i went to drive it, I noticed the front tire was flat. I called tow service & it was towed to dealer, PLAZA ordered a new tire & 2 days kater my car was delivered to me. Thankfully, I’d purchased tje Roadside Hazard Protection so there was NO additional charge to me! It was just fantastic!. More

Excellent customer service and knowledgeable service reps. Called to explain what was needed and the part was in the next day. Was able to get in and out without an appointment. reps. Called to explain what was needed and the part was in the next day. Was able to get in and out without an appointment. More