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Plaza Motor Company

Creve Coeur, MO

4.7
137 Reviews

11910 Olive Blvd

Creve Coeur, MO

63141

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138 Reviews of Plaza Motor Company

January 03, 2024

Plaza Mercedes is a stellar business. My purchase of a new E450 sedan could not have been better. A rare combination of professionalism and cordially made it a unique experience in the wo More

by sondav50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Altepeter
December 30, 2023

They were good to us while we sat and waited our turn for the financing guy.There was only one financing person there Saturday. More

by jeanlangley27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Altepeter
December 30, 2023

I'm very pleased with Plaza Mercedes-Benz in Creve Coeur, MO. My Salesperson is Lauren Young. Lauren is welcoming, knowledgeable and dedicated to her customers. Lauren had reached out to make me fully aware More

by Al Wysinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Young, Tom Gibson
December 29, 2023

We have purchased several cars from Plaza and always had a great working relationship with Steve, who must have retired. So when we decided to purchase another car, did an online request. I was contacted im More

by Patty B
Recommend Dealer
Yes
Employees Worked With
Lauren Young
December 29, 2023

Excellent customer service! Ryan was amazing and his follow up and communication was second to none! More

by Thomasyearley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
December 26, 2023

They get things done and are prompt and courteous. I appreciate their service every year. More

by ottopj87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Altepeter
December 16, 2023

Great dealership to purchase your next vehicle. They are very helpful knowledgeable and accommodating to your needs. I will definitely make recommendations too anyone who are wanting to purchase a More

by Inaminutedelivery1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin, Michael Lynn
August 03, 2023

Best Mercedes dealership around. Curtis Felix is the best service advisor and Bob Altepeter is your finest salesman. They both have gone out of their way to make every visit a speci More

by David
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Altepeter
Aug 03, 2023 -

David responded

Very nice dealership.

January 04, 2023

Absolutely horrible experience with service. Bought car in August and have yet to have my issues repaired correct. Have only had my car approx 2 months the rest of time it has been at their deal More

by Lawyer03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service Dept , Robert Altepeter
Jan 06, 2023 -

Plaza Motor Company responded

Hello, thank you for taking the time to leave us a review. I’m disappointed to hear about your experience with us. Here at Plaza Mercedes-Benz, we value and pride ourselves on the positive relationships we maintain with our customers, both during the buying process and after you leave the lot. It is always our expectation that we address all of our guest’s concerns with a personal level of care. I am sorry that we failed to meet that expectation. I’d like to speak with you about the concerns you’ve mentioned in your review and do what I can do make this right. At your convenience, please contact me at 314-919-8100 so we can speak. Best, Daniel Branca, General Manager

January 11, 2022

I will not recommend this dealership.Unprofessional I will not recommend this dealership. Unprofessional customer service Save your time, money, and headaches! More

by Stl
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad
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