Plaza Motor Company
Creve Coeur, MO
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138 Reviews of Plaza Motor Company
Car purchase made a no stress activity. If you want a zero pressure, no hassle car buying experience Matt is the person to deal with. Working with him is more like just having a pleasant con If you want a zero pressure, no hassle car buying experience Matt is the person to deal with. Working with him is more like just having a pleasant conversation. So far he has followed through on everything he said he would do, even after I “signed on the dotted line”. So many people I have dealt with in the past loose interest in following up and helping once sale is complete. More
Amazing experience! Quentin was fantastic. There was no pressure at all. He was informative, friendly and super helpful. I will definitely return for future purchases Quentin was fantastic. There was no pressure at all. He was informative, friendly and super helpful. I will definitely return for future purchases and recommend to friends! More
Fantastic sales representative Quentin Johnson is a phenomenal sales rep- knowledgable about the vehicles, without the aggressive sales pitch I have come to expect car shopping. I w Quentin Johnson is a phenomenal sales rep- knowledgable about the vehicles, without the aggressive sales pitch I have come to expect car shopping. I would purchase a Mercedes from him any day, and Plaza is truly lucky to have him on their team. More
Great, easy experience!! Bought my first Mercedes from Matt and couldn’t be happier with the whole experience. Friendly, knowledgeable, and great to work with. Would recomme Bought my first Mercedes from Matt and couldn’t be happier with the whole experience. Friendly, knowledgeable, and great to work with. Would recommend Matt and Plaza to anyone looking to buy or lease a Mercedes. More
Matt and Kayla were excellent Worked with Matt and Kayla to trade my car in through their Trade Up Program. Got a good value on my car and a good deal on the new C300. Great experi Worked with Matt and Kayla to trade my car in through their Trade Up Program. Got a good value on my car and a good deal on the new C300. Great experience and very smooth. I have high praise for Matt and Kayla. I recommend working with Matt and Kayla on their Trade Program or even a purchase or lease. Couldn’t be more happy. Thank you guys! More
Matt was a great salesperso Matt was a great salesman and worked with me to get my dream car. He never gave the hard sale and offered several options to make the deal happen. Matt was a great salesman and worked with me to get my dream car. He never gave the hard sale and offered several options to make the deal happen. More
Good experience at Plaza Mercedes with Matt Tannehill From the beginning to the end of the process, Matt was professional and easy to deal with. We’re happy with the experience of buying our new GLC Coupe From the beginning to the end of the process, Matt was professional and easy to deal with. We’re happy with the experience of buying our new GLC Coupe. More
Matt Tannehill was awesome, Tim Eells not so much Matt Tannehill was a pleasure to work with, he was very professional & respectful. Matt definitely deserves 5 stars. My experience with Tim Wells in Matt Tannehill was a pleasure to work with, he was very professional & respectful. Matt definitely deserves 5 stars. My experience with Tim Wells in finance was not good. He was disrespectful and talked in circles & he was not truthful. At the beginning of the transaction he said I had to make a decision on the warranty today. I said I needed to think about it & asked if I could get back to him. He said no. At the end of the transaction he said I could get back to him later regarding the warranty since I declined it. At one point I stepped away & let him know he was confusing me and when I came back I let him know I didn’t like how this was going & felt he was talking in circles. I let him know I felt he was taking advantage. I didn’t trust his numbers so I stuck with the loan through my credit union. I’m not sure I’d even give Tim one star. Again, Matt was awesome! More
This use to be a better dealership! Usually, I would not write a review. However, I felt it necessary to do so in this instance. Three or four years ago I spent right at 100k at this d Usually, I would not write a review. However, I felt it necessary to do so in this instance. Three or four years ago I spent right at 100k at this dealership, within a weeks time, but I felt it was warranted. The staff was hard working, courteous, and prompt "at that time." But, just the other day when I decided to purchase an automobile, I found the staff I worked with to be the opposite. I was told by Frank to come in and test drive the car when I called Plaza Mercedes and expressed interest. He was courteous on the phone, but when I walked in with my husband, he quickly handed us to someone else to handle the deal with no apology. He handed us to Varu. Varu was decent in the past, but when we worked with him on this particular deal, he was aloof, critical, rude, demeaning, and did not want to listen to anything we had to say which I found to be negligible. I also called in another time about the car (because we tried in vain to get in touch with Varu) and someone picked up the phone and asked me if I were the woman from yesterday, and went on to spell his last name "GIBSON " in a haughty tone and was extremely rude, asinine, and obnoxious. I never met this guy before, so I was quite taken back by his attitude towards me. Also, they never even looked at the car I wanted to trade in. They went strictly by the VIN and did not even test drive it. They also stated that their vehicles were priced to sell, but when I compared their vehicles with similar vehicles within 100 miles or more, I found them to be overpriced. They also don't want to give you anything for your car. So, here is some advice for Plaza as customers should be your bread and butter: 1)Treat your customers with respect and dignity 2)Be courteous, not rude 3)Don't be narrow-minded 4) Go the extra mile for loyal customers as their money spends well anywhere unless you don't care about losing them. 5)Take a look at how you were a few years back. That was the dealership that brought me back, but I now find it to have been a mistake to do so because of my recent visit. 6)Remember ALL customers matter regardless of who they are. Do not pick and choose who you are going to treat professionally, and who you are going to ignore. You might miss out on a good sale!!! In the future, I refuse to go back to this dealership because of the way my husband and I were treated "recently" by staff who seemed to rely on stereotypes in regards to their customers. This behavior is unprofessional and intolerable. In the future, I will take my business elsewhere as I am sure another dealership will be more than happy to get our business. More
A Few Awesome Guys Ronald Oldham, Zachary Jones, and Brandon Pittman are always on top of their game for they're very knowledgeable about their product aside of being ju Ronald Oldham, Zachary Jones, and Brandon Pittman are always on top of their game for they're very knowledgeable about their product aside of being just a great bunch of guys. I always recommend for future clients who are in the market for high end vehicles to deal only with them and the reason for that is, because on top of their knowledge they're also trustworthy and professional about their craft. So I say if you're looking for a high end vehicle new or used and you want these qualities to deal with, then go and check out these guys because you'll be glad that you did. More