Pohanka Acura

Smooth Experience This is the smoothest car buying experiences I had. I requested a quote via their website and got back a fair quote right away from their online sale This is the smoothest car buying experiences I had. I requested a quote via their website and got back a fair quote right away from their online sales Manager Yong Kim. I did some additional research on truecars.com and no other dealers were able to beat the initial quote from Yong. I basically did much of my price negotiations with Yong via email (I'm not a natural haggler). The good thing that I was able to get an "out the door" quote so I knew exactly what I was going to pay prior to heading in. When I finally came in for the purchase, I actually was able to do better than the quote since it was labor day weekend. Very happy with the experience, and super happy with the new MDX. More

Amazing service received and consistent! I began my journey of searching for a new car online, friends, CL and every other place imaginable. I went to about 4-5 dealerships before I got to Po I began my journey of searching for a new car online, friends, CL and every other place imaginable. I went to about 4-5 dealerships before I got to Pohanka Acura. Hana Supandi assisted me with searching for the car that met all of my criteria. She went above and beyond with her service, knowledge of the vehicle, reaching out to me during the process and checking in to see how things were going after the purchasing my car. It was refreshing to go to a car dealership and not to feel pressured into a sale. Everything I wanted I found in impeccable service and a beautiful 2013 Nissan Rogue! Definitely in love with this car and appreciate all of her efforts to make this a smooth transaction! More

Happy customer Phillip Carleton is a great salesman and a super person to work with. We shopped online with Phillip and then met him at the dealership, he could not Phillip Carleton is a great salesman and a super person to work with. We shopped online with Phillip and then met him at the dealership, he could not have been more helpful or attentive. We came looking for a used vehicle and found the one that I had been interested in and with Phillip's help we came away extremely satisfied with the salesman and the dealership. More

The best dealer Ive been too My family and I needed another car so we went to pohanka. We had many cars in mind. Like the acura tl great car love it. The saleswomen was amazing w My family and I needed another car so we went to pohanka. We had many cars in mind. Like the acura tl great car love it. The saleswomen was amazing we had a great experience with her and the process was not that big of a chore. The experience was great. More

"Love Acura. Thank you Mr. Kim" It is a very nice, easy, no hectic car purchasing experience. Mr. Yong Kim is a very knowledgeable, detail oriented person. He knows when and what to It is a very nice, easy, no hectic car purchasing experience. Mr. Yong Kim is a very knowledgeable, detail oriented person. He knows when and what to show us, during test driving, he explains in great detail with great patience. For a couple who owns old cars more than 20 years, new technology could seem to be intimidated, but he repeated the important part, make sure both of us got it. It is not purely "Luck", Mr. Kim works hard and builds up customers' confidence little by little, he provides key information at the right time. We are lucky to have him helping us filter out what we want and exactly what we need! "We will let friends and family know where to get their next vehicle if they aim at Acura!" More

Fast honest and pleasant We agreed on the price with Joey ahead of time by email and he was expecting us when we arrived. The overall buying experience was great, Joey helped We agreed on the price with Joey ahead of time by email and he was expecting us when we arrived. The overall buying experience was great, Joey helped to guide us through the options and was patient with us. More

Awesome Awesome Awesome! It was my first experience buying a new car and I was really happy to be assisted by Hana. She was on top of things to make sure I understand what I'm It was my first experience buying a new car and I was really happy to be assisted by Hana. She was on top of things to make sure I understand what I'm getting and gave her best effort to negotiate the price for my CRV trade in. Admittedly it was a tough deal and I think Hana handle quite well and she was wonderful. The entire process was flawless and Hana did a superb job with explaining about the vehicle during the test drive and giving honest opinion. She follow up with me a couple of times after purchase to make sure that I've got everything needed and overall I was extremely satisfied. Thank you Hana and hopefully you'll still be with Pohanka when I return for an upgrade in a couple of years. More

Friendly fast service Jose was very nice and did not pressure me into buying. The service was fast and friendly and they took care of my needs. They even helped me purchase Jose was very nice and did not pressure me into buying. The service was fast and friendly and they took care of my needs. They even helped me purchase new tires for the car. More

So good we came back a second time. We had a fantastic experience with Mr. Yong Kim. Excellent knowledge of the vehicle and pricing plans and not pushy at all. We had such a great exp We had a fantastic experience with Mr. Yong Kim. Excellent knowledge of the vehicle and pricing plans and not pushy at all. We had such a great experience we called him to upgrade our vehicle this year. Wouldn't do business anywhere else, we got a fair deal and we LOVE the Acura! The Sales process and Financial office were quick... everything was explained very well and most importantly we were in and out quickly. We will keep coming back. More

Unexpectedly Excellent! I had a first rate experience with Pohanka Acura. I was there twice - once to gauge how they would treat a single adult female who showed up in jeans I had a first rate experience with Pohanka Acura. I was there twice - once to gauge how they would treat a single adult female who showed up in jeans, and then again to actually purchase a new automobile. I have never purchased an Acura before. Pohanka Acura was FABULOUS! The first time I visited, I met Hana Supandi, a young and very professional consultant. Even though I said I was just researching, she spent time with me explaining the cars and even letting me test drive one. During the following weeks, she kept in touch with me, but was professional, helpful and kind. Never obnoxious or pushy. When I was ready to purchase, I made an appointment with Hana and purchased a car (an RDX). The process was flawless and pretty quick - even for a Saturday morning with a busy showroom. Hana was focused on me the entire time, professional, honest, and wonderful to deal with. Some of the other sales managers even stopped by to introduce themselves and offer assistance. They also introduced me to some of the service professionals. I felt like a VIP. My companion was so impressed that he is planning to return and purchase a car from Hana Supandi. I'm looking forward to working with the service department that is open 7 days a week! I will definitely return to Pohanka Acura and absolutely recommend them as a top dealer. More