Pohanka Acura

Happy customer Phillip Carleton is a great salesman and a super person to work with. We shopped online with Phillip and then met him at the dealership, he could not Phillip Carleton is a great salesman and a super person to work with. We shopped online with Phillip and then met him at the dealership, he could not have been more helpful or attentive. We came looking for a used vehicle and found the one that I had been interested in and with Phillip's help we came away extremely satisfied with the salesman and the dealership. More

The best dealer Ive been too My family and I needed another car so we went to pohanka. We had many cars in mind. Like the acura tl great car love it. The saleswomen was amazing w My family and I needed another car so we went to pohanka. We had many cars in mind. Like the acura tl great car love it. The saleswomen was amazing we had a great experience with her and the process was not that big of a chore. The experience was great. More

"Love Acura. Thank you Mr. Kim" It is a very nice, easy, no hectic car purchasing experience. Mr. Yong Kim is a very knowledgeable, detail oriented person. He knows when and what to It is a very nice, easy, no hectic car purchasing experience. Mr. Yong Kim is a very knowledgeable, detail oriented person. He knows when and what to show us, during test driving, he explains in great detail with great patience. For a couple who owns old cars more than 20 years, new technology could seem to be intimidated, but he repeated the important part, make sure both of us got it. It is not purely "Luck", Mr. Kim works hard and builds up customers' confidence little by little, he provides key information at the right time. We are lucky to have him helping us filter out what we want and exactly what we need! "We will let friends and family know where to get their next vehicle if they aim at Acura!" More

Fast honest and pleasant We agreed on the price with Joey ahead of time by email and he was expecting us when we arrived. The overall buying experience was great, Joey helped We agreed on the price with Joey ahead of time by email and he was expecting us when we arrived. The overall buying experience was great, Joey helped to guide us through the options and was patient with us. More

Awesome Awesome Awesome! It was my first experience buying a new car and I was really happy to be assisted by Hana. She was on top of things to make sure I understand what I'm It was my first experience buying a new car and I was really happy to be assisted by Hana. She was on top of things to make sure I understand what I'm getting and gave her best effort to negotiate the price for my CRV trade in. Admittedly it was a tough deal and I think Hana handle quite well and she was wonderful. The entire process was flawless and Hana did a superb job with explaining about the vehicle during the test drive and giving honest opinion. She follow up with me a couple of times after purchase to make sure that I've got everything needed and overall I was extremely satisfied. Thank you Hana and hopefully you'll still be with Pohanka when I return for an upgrade in a couple of years. More

Friendly fast service Jose was very nice and did not pressure me into buying. The service was fast and friendly and they took care of my needs. They even helped me purchase Jose was very nice and did not pressure me into buying. The service was fast and friendly and they took care of my needs. They even helped me purchase new tires for the car. More

So good we came back a second time. We had a fantastic experience with Mr. Yong Kim. Excellent knowledge of the vehicle and pricing plans and not pushy at all. We had such a great exp We had a fantastic experience with Mr. Yong Kim. Excellent knowledge of the vehicle and pricing plans and not pushy at all. We had such a great experience we called him to upgrade our vehicle this year. Wouldn't do business anywhere else, we got a fair deal and we LOVE the Acura! The Sales process and Financial office were quick... everything was explained very well and most importantly we were in and out quickly. We will keep coming back. More

Unexpectedly Excellent! I had a first rate experience with Pohanka Acura. I was there twice - once to gauge how they would treat a single adult female who showed up in jeans I had a first rate experience with Pohanka Acura. I was there twice - once to gauge how they would treat a single adult female who showed up in jeans, and then again to actually purchase a new automobile. I have never purchased an Acura before. Pohanka Acura was FABULOUS! The first time I visited, I met Hana Supandi, a young and very professional consultant. Even though I said I was just researching, she spent time with me explaining the cars and even letting me test drive one. During the following weeks, she kept in touch with me, but was professional, helpful and kind. Never obnoxious or pushy. When I was ready to purchase, I made an appointment with Hana and purchased a car (an RDX). The process was flawless and pretty quick - even for a Saturday morning with a busy showroom. Hana was focused on me the entire time, professional, honest, and wonderful to deal with. Some of the other sales managers even stopped by to introduce themselves and offer assistance. They also introduced me to some of the service professionals. I felt like a VIP. My companion was so impressed that he is planning to return and purchase a car from Hana Supandi. I'm looking forward to working with the service department that is open 7 days a week! I will definitely return to Pohanka Acura and absolutely recommend them as a top dealer. More

Tough situation ended nicely We started the day at Pohanka Chevy where we discovered that our car was going no farther, a bit of a shock since we had planned on keeping the car f We started the day at Pohanka Chevy where we discovered that our car was going no farther, a bit of a shock since we had planned on keeping the car for many more years. I described what we were looking for and the Chevy people took us to the Acura side which was fine with me as I had had a very good experience with the Chevy folks and family members raved about the excellent service at the Acura dealership We spent the entire rest of the day and evening choosing which car to get. We were very appreciative of the knowledge and assistance of our sales rep. I had told them that I do not like high pressure sales tactics and did not feel that we were subjected to any at all. I was presented with car options, a very long test drive and the ability to make my own choices. At the end of the process, my sales rep took plenty of time to go over all the features of our new MDX and answer my many questions. More

Review The dealership was very helpful along with Chris Marshall the salesman that helped me. He was very knowledgeable and helped us throughout the process. The dealership was very helpful along with Chris Marshall the salesman that helped me. He was very knowledgeable and helped us throughout the process. I would recommend his services to anyone. More