
Pohanka Acura
Chantilly, VA
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Tough situation ended nicely We started the day at Pohanka Chevy where we discovered that our car was going no farther, a bit of a shock since we had planned on keeping the car f We started the day at Pohanka Chevy where we discovered that our car was going no farther, a bit of a shock since we had planned on keeping the car for many more years. I described what we were looking for and the Chevy people took us to the Acura side which was fine with me as I had had a very good experience with the Chevy folks and family members raved about the excellent service at the Acura dealership We spent the entire rest of the day and evening choosing which car to get. We were very appreciative of the knowledge and assistance of our sales rep. I had told them that I do not like high pressure sales tactics and did not feel that we were subjected to any at all. I was presented with car options, a very long test drive and the ability to make my own choices. At the end of the process, my sales rep took plenty of time to go over all the features of our new MDX and answer my many questions. More
Review The dealership was very helpful along with Chris Marshall the salesman that helped me. He was very knowledgeable and helped us throughout the process. The dealership was very helpful along with Chris Marshall the salesman that helped me. He was very knowledgeable and helped us throughout the process. I would recommend his services to anyone. More
Fast, Fair, Factual, Friendly Doing business in the right way. Information and purchase options were exchanged before the visit. Questions were answered before me showing up. On Doing business in the right way. Information and purchase options were exchanged before the visit. Questions were answered before me showing up. On time test drive with deomonstration. Negotiation were quick and to the point for a good deal. More
Awesome awesome awesome Jose Dominguez is awesome ! Very professional , got right with it when I purchased 2 nd ILX with pohanka . Highly recommend Pohanka Acura & Jose Do Jose Dominguez is awesome ! Very professional , got right with it when I purchased 2 nd ILX with pohanka . Highly recommend Pohanka Acura & Jose Dominguez. Very good experience ! More
Great car buying experience from start to finish Yong Kim did a great job from greeting us by phone following up by text and meeting us at the dealership. He thoroughtly explained the features and op Yong Kim did a great job from greeting us by phone following up by text and meeting us at the dealership. He thoroughtly explained the features and options of the model we were interested in to help us decide on our choice. More
Leasing Our choices for a lease came down Pohanka Acura and a local Volvo dealer. Yong Kim was more courteous than the other company's salesperson. He wanted Our choices for a lease came down Pohanka Acura and a local Volvo dealer. Yong Kim was more courteous than the other company's salesperson. He wanted our business but didn't pressure us. Unlike the other dealer's salesperson, who excluded tax, title, and tag from the lease estimate he initially quoted, Yong was honest from the start. He didn't engage in any games. He made the process easy. More
Ryan is the epitome of a good seller From the prompt internet response, to the follow-up phone calls, to the whole driving experience, Ryan never once felt pushy, uninformed, or just look From the prompt internet response, to the follow-up phone calls, to the whole driving experience, Ryan never once felt pushy, uninformed, or just looking for the sale. He and his manager, Jamal (another individual I highly recommend you meet), were both understanding and helpful even when I explained that I never buy on the first day. True to my word, after visiting their Lexus branch up the hill (and having an unfortunately poor experience there), I came back to buy the next day. They gave me a fair deal on my Audi trade-in, and didn't meet me 'halfway' with my counter-offer: they came all the way to me. I couldn't have asked for a better buying experience, especially when this is my only positive experience in doing so after several instances in the past with other dealships. More
Best and easiest experience buying a car! I knew I wanted a new Acura and Pohanka had the largest and best selection in the area. I was fortunate to work with Jose, he was so easy to talk to I knew I wanted a new Acura and Pohanka had the largest and best selection in the area. I was fortunate to work with Jose, he was so easy to talk to and helped me get exactly what I wanted. I would highly recommend anyone that's in the market for a new or used vehicle in Northern Virginia to use Pohanka Acura! More
Best Car Buying Experience - Joey Lackovic I bought a 2016 MDX in May and by chance was teamed up with Joey when I initially started looking a couple of months prior to buying my Acura. From s I bought a 2016 MDX in May and by chance was teamed up with Joey when I initially started looking a couple of months prior to buying my Acura. From start to finish, Joey was friendly, knowledgeable and hands-on without once pressuring me. I immediately felt like I was able to trust Joey with his straight forward, no games attitude. He made what usually is a dreadful experience very pleasant. I appreciate the extra mile that he went, offering to program XM stations, offering a tutorial on all of the technology, etc. Not only would I recommend this dealership but I would highly recommend having the priviledge to work with Joey. More
Great Car buying experience We stopped in "to look" and were very impressed with the cars and the sales staff. Ryan Cartee met us at the door and answered all of our questions a We stopped in "to look" and were very impressed with the cars and the sales staff. Ryan Cartee met us at the door and answered all of our questions and provided a wealth of information. We decided to test drive a vehicle. Throughout, Ryan was very helpful and polite. He has a very comfortable style....very professional without the pressure. Overall, the best car buying experience I can recall. More