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Pohanka Acura

Chantilly, VA

4.7
1,642 Reviews

13911 Lee Jackson Memorial Hwy

Chantilly, VA

20151

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Showing 1,642 reviews

September 02, 2015

Fast honest and pleasant We agreed on the price with Joey ahead of time by email and he was expecting us when we arrived. The overall buying experience was great, Joey helped More

by Vadim F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2015 -

Pohanka Acura responded

I wanted to thank you for allowing us to serve you in your automotive needs! In today’s world, we have so little time and many options. I am pleased you gave us an opportunity and happy we were able to meet or exceed your expectations. We cannot improve our services and fix our mistakes without feedback of both kinds. So, we greatly appreciate you taking the time to provide us the positive comments. If there is anytime we are not on par with your expectations, please let us know as well. Thanks again for writing and I hope all your future experiences bring as much satisfaction as this one. Lenny Gonzales General Manager

September 02, 2015

"Love Acura. Thank you Mr. Kim" It is a very nice, easy, no hectic car purchasing experience. Mr. Yong Kim is a very knowledgeable, detail oriented person. He knows when and what to More

by echien9911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Sep 08, 2015 -

Pohanka Acura responded

I wanted to thank you for allowing us to serve you in your automotive needs! In today’s world, we have so little time and many options. I am pleased you gave us an opportunity and happy we were able to meet or exceed your expectations. We cannot improve our services and fix our mistakes without feedback of both kinds. So, we greatly appreciate you taking the time to provide us the positive comments. If there is anytime we are not on par with your expectations, please let us know as well. Thanks again for writing and I hope all your future experiences bring as much satisfaction as this one. Lenny Gonzales General Manager

September 02, 2015

Friendly fast service Jose was very nice and did not pressure me into buying. The service was fast and friendly and they took care of my needs. They even helped me purchase More

by Meme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
Sep 08, 2015 -

Pohanka Acura responded

I wanted to thank you for allowing us to serve you in your automotive needs! In today’s world, we have so little time and many options. I am pleased you gave us an opportunity and happy we were able to meet or exceed your expectations. We cannot improve our services and fix our mistakes without feedback of both kinds. So, we greatly appreciate you taking the time to provide us the positive comments. If there is anytime we are not on par with your expectations, please let us know as well. Thanks again for writing and I hope all your future experiences bring as much satisfaction as this one. Lenny Gonzales General Manager

September 02, 2015

Awesome Awesome Awesome! It was my first experience buying a new car and I was really happy to be assisted by Hana. She was on top of things to make sure I understand what I'm More

by kyawthutun19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hana Supandi
Sep 08, 2015 -

Pohanka Acura responded

I wanted to thank you for allowing us to serve you in your automotive needs! In today’s world, we have so little time and many options. I am pleased you gave us an opportunity and happy we were able to meet or exceed your expectations. We cannot improve our services and fix our mistakes without feedback of both kinds. So, we greatly appreciate you taking the time to provide us the positive comments. If there is anytime we are not on par with your expectations, please let us know as well. Thanks again for writing and I hope all your future experiences bring as much satisfaction as this one. Lenny Gonzales General Manager

August 30, 2015

So good we came back a second time. We had a fantastic experience with Mr. Yong Kim. Excellent knowledge of the vehicle and pricing plans and not pushy at all. We had such a great exp More

by Ashburn Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
Sep 08, 2015 -

Pohanka Acura responded

I wanted to thank you for allowing us to serve you in your automotive needs! In today’s world, we have so little time and many options. I am pleased you gave us an opportunity and happy we were able to meet or exceed your expectations. We cannot improve our services and fix our mistakes without feedback of both kinds. So, we greatly appreciate you taking the time to provide us the positive comments. If there is anytime we are not on par with your expectations, please let us know as well. Thanks again for writing and I hope all your future experiences bring as much satisfaction as this one. Lenny Gonzales General Manager

August 29, 2015

Unexpectedly Excellent! I had a first rate experience with Pohanka Acura. I was there twice - once to gauge how they would treat a single adult female who showed up in jeans More

by mwarthur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hana Supandi
Sep 08, 2015 -

Pohanka Acura responded

I wanted to thank you for allowing us to serve you in your automotive needs! In today’s world, we have so little time and many options. I am pleased you gave us an opportunity and happy we were able to meet or exceed your expectations. We cannot improve our services and fix our mistakes without feedback of both kinds. So, we greatly appreciate you taking the time to provide us the positive comments. If there is anytime we are not on par with your expectations, please let us know as well. Thanks again for writing and I hope all your future experiences bring as much satisfaction as this one. Lenny Gonzales General Manager

August 29, 2015

Tough situation ended nicely We started the day at Pohanka Chevy where we discovered that our car was going no farther, a bit of a shock since we had planned on keeping the car f More

by twochris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Kim
Sep 08, 2015 -

Pohanka Acura responded

I wanted to thank you for allowing us to serve you in your automotive needs! In today’s world, we have so little time and many options. I am pleased you gave us an opportunity and happy we were able to meet or exceed your expectations. We cannot improve our services and fix our mistakes without feedback of both kinds. So, we greatly appreciate you taking the time to provide us the positive comments. If there is anytime we are not on par with your expectations, please let us know as well. Thanks again for writing and I hope all your future experiences bring as much satisfaction as this one. Lenny Gonzales General Manager

August 28, 2015

Review The dealership was very helpful along with Chris Marshall the salesman that helped me. He was very knowledgeable and helped us throughout the process. More

by Student123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Marshall
Sep 08, 2015 -

Pohanka Acura responded

I wanted to thank you for allowing us to serve you in your automotive needs! In today’s world, we have so little time and many options. I am pleased you gave us an opportunity and happy we were able to meet or exceed your expectations. We cannot improve our services and fix our mistakes without feedback of both kinds. So, we greatly appreciate you taking the time to provide us the positive comments. If there is anytime we are not on par with your expectations, please let us know as well. Thanks again for writing and I hope all your future experiences bring as much satisfaction as this one. Lenny Gonzales General Manager

August 27, 2015

Fast, Fair, Factual, Friendly Doing business in the right way. Information and purchase options were exchanged before the visit. Questions were answered before me showing up. On More

by ITAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal
Sep 08, 2015 -

Pohanka Acura responded

I wanted to thank you for allowing us to serve you in your automotive needs! In today’s world, we have so little time and many options. I am pleased you gave us an opportunity and happy we were able to meet or exceed your expectations. We cannot improve our services and fix our mistakes without feedback of both kinds. So, we greatly appreciate you taking the time to provide us the positive comments. If there is anytime we are not on par with your expectations, please let us know as well. Thanks again for writing and I hope all your future experiences bring as much satisfaction as this one. Lenny Gonzales General Manager

August 26, 2015

Awesome awesome awesome Jose Dominguez is awesome ! Very professional , got right with it when I purchased 2 nd ILX with pohanka . Highly recommend Pohanka Acura & Jose Do More

by Lisa H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Dominguez
Sep 08, 2015 -

Pohanka Acura responded

I wanted to thank you for allowing us to serve you in your automotive needs! In today’s world, we have so little time and many options. I am pleased you gave us an opportunity and happy we were able to meet or exceed your expectations. We cannot improve our services and fix our mistakes without feedback of both kinds. So, we greatly appreciate you taking the time to provide us the positive comments. If there is anytime we are not on par with your expectations, please let us know as well. Thanks again for writing and I hope all your future experiences bring as much satisfaction as this one. Lenny Gonzales General Manager

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