
Pohanka Acura
Chantilly, VA
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No nonsense car sale Joey, my car salesperson was fast, direct, and understood my no-nonsense approach to buying my car, which I appreciated. He has followed up and I love Joey, my car salesperson was fast, direct, and understood my no-nonsense approach to buying my car, which I appreciated. He has followed up and I love the car, so all is good. I would buy another car from Pohanka and ask for Joey. More
Very Understanding and Accommodating! The title says it all! I was interested in trading in my car for an SUV and came to this location because I felt that they had a bigger selection of The title says it all! I was interested in trading in my car for an SUV and came to this location because I felt that they had a bigger selection of certified/used vehicles than the previous Acura dealership that I bought my first car from. The moment you walk in the door, you are greeted and someone is there waiting to assist you. There was a lot of people car shopping that day so I thought the speed was impressive. I came with a very unique situation and my salesperson, Joey Lackovic was more than helpful! He listened to my concerns, addressed my questions and informed me of every step throughout the process. He even transferred my things from my old car to my new car so all I had to do was adjust my seat and drive away. I received financing through Acura and I am very appreciative of the efforts from both Leah and Rob to make this process as painless as possible. Buying cars always stresses me and they both were very accommodating to my requests. Even though I was not being serviced directly by two other gentleman, I also appreciate Phillip 'Flip" Carleton and Jabrel Mines "words of encouragement". Like I said, I was stressed and they also listened to my concerns and reassured that I was making a good decision. I even met with Cedric Singleton I have other dealerships that are closer to my home but I will be returning to Pohanka due to the service! More
Great experience! Young Kim was the sales person whom I dealt with. I was so impressed with him over the phone & how he handled things. That I drove from Chesapeake, Young Kim was the sales person whom I dealt with. I was so impressed with him over the phone & how he handled things. That I drove from Chesapeake, Va, just to purchase a new Acura from him. Actually from Yong Kim (salesperson), at Pahanka Acura, in Chantilly, Va. I went to Hall Honda in Va. Bch. Va. the day before I spoke with Yong Kim. Just to look & maybe test drive an Acura. That was the second & last time I will ever go into a Hall dealership. They sure could take a lesson from Yong Kim at Pohanka Acura. Yong Kim was very very personable, & so patient with me. Regardless of how long I spent at the dealership, & the 100's of questions that I asked him. He also was extremely knowledgeable of his job. He went above & beyond. Thank You. More
3rd Acura from this dealership I bought 2 previous generations of Acura TLs, so when I saw the latest I knew I wanted it. In the midst of deciding if I wanted to buy or not, I deal I bought 2 previous generations of Acura TLs, so when I saw the latest I knew I wanted it. In the midst of deciding if I wanted to buy or not, I dealt with 2 prior salesmen who were not as knowledgeable before Ryan Cartee came along and made my decision a easy one. Great buying experience once again from Pohanka, and Ryan Cartee was great. I'm sure I will be buying an Acura again after this one. More
Very good buying experience at Pohanka Acura We bought a used ILX at Pohanka. We went to Pohanka because it was open on Sunday but did not want to buy a car there because it was far from our hom We bought a used ILX at Pohanka. We went to Pohanka because it was open on Sunday but did not want to buy a car there because it was far from our home. We test drove a ILX and liked it very much. We returned two days later and bought the car. Ryan's sales approach was very low key. No pressure sales. We worked with Finance manger Ray Morton to get a loan. Ray was great to work with. He was very knowledgeable and walked us through all the extra warranties being offered. We have bought many cars over the years. This was the fastest and most efficient buying of a car that we have ever had. . More
Great experience I am a loyal customer of Pohanka Acura. They know what customer service is all about. Adwoa Yeboah, sales, Ray Morton, finance, and Lenny Gonzalez, GM I am a loyal customer of Pohanka Acura. They know what customer service is all about. Adwoa Yeboah, sales, Ray Morton, finance, and Lenny Gonzalez, GM, were great when I purchased my new RDX. I would recommend anyone looking to purchase a car, to stop into Pohanka and see what they can do for you. In addition to sales, Pohanka's service department is excellent. Steve Phillips always takes excellent care of my service needs every time I come in for service. More
Satisfied Maryland Customer My wife and I have been looking for a replacement to my 2010 Acura TSX. After visiting quite a few dealers throughout the Maryland area, we narrowed My wife and I have been looking for a replacement to my 2010 Acura TSX. After visiting quite a few dealers throughout the Maryland area, we narrowed our choices to the Acura RDX and the Lexus NX 200T. Pohanka provided us the unique ability to compare both side by side so we decided to make the 1 1/2 hour trip to Virginia. It was well worth it! Our salesman, Chris Marshall, was very helpful and accommodating throughout the compare process and took the time to show us both cars. He explained each and every feature and worked with us until we found the exact car that met our needs. We love our new RDX! More
Excellent in every respect I have bought a number of Acura's including MDX's and RL's. I will not deal with any other Dealers in the Washington area because of top down leadersh I have bought a number of Acura's including MDX's and RL's. I will not deal with any other Dealers in the Washington area because of top down leadership is always superior at Pohanka Acura. The GM , GSM, and my salesman Christopher Marshall , and Finance personnel were all excellent professionals in every respect. I received a great price and everyone treated me like they really wanted my business. I also have my service done at Pohanka, and because of the 5 star treatment I receive each time I visit , I just will not do business with any other dealer. Thanks Christiopher for my new 2016 MDX sale last week . More
Satisfaction Recently we purchased AcurA TLX 2015 from Pohanka Acura. We were greeted by Sales consultant Hana Supandi and Chen and assisted in every possible way Recently we purchased AcurA TLX 2015 from Pohanka Acura. We were greeted by Sales consultant Hana Supandi and Chen and assisted in every possible way throughout the buying process and made purchase easier and hassle free. It is a wonderful experience meeting people at dealership. I would certainly receommend this place to friends. More
If you're looking to purchase an Acura look no further!! We recently purchased a 2016 RDX at Pohanka Acura. We were highly impressed with the staff at this dealership They were highly professional and very We recently purchased a 2016 RDX at Pohanka Acura. We were highly impressed with the staff at this dealership They were highly professional and very courteous! If you're looking to purchase an Acura look no further this is the dealership to go to! More