Pohanka Acura

Awesome Awesome Awesome! It was my first experience buying a new car and I was really happy to be assisted by Hana. She was on top of things to make sure I understand what I'm It was my first experience buying a new car and I was really happy to be assisted by Hana. She was on top of things to make sure I understand what I'm getting and gave her best effort to negotiate the price for my CRV trade in. Admittedly it was a tough deal and I think Hana handle quite well and she was wonderful. The entire process was flawless and Hana did a superb job with explaining about the vehicle during the test drive and giving honest opinion. She follow up with me a couple of times after purchase to make sure that I've got everything needed and overall I was extremely satisfied. Thank you Hana and hopefully you'll still be with Pohanka when I return for an upgrade in a couple of years. More

So good we came back a second time. We had a fantastic experience with Mr. Yong Kim. Excellent knowledge of the vehicle and pricing plans and not pushy at all. We had such a great exp We had a fantastic experience with Mr. Yong Kim. Excellent knowledge of the vehicle and pricing plans and not pushy at all. We had such a great experience we called him to upgrade our vehicle this year. Wouldn't do business anywhere else, we got a fair deal and we LOVE the Acura! The Sales process and Financial office were quick... everything was explained very well and most importantly we were in and out quickly. We will keep coming back. More

Unexpectedly Excellent! I had a first rate experience with Pohanka Acura. I was there twice - once to gauge how they would treat a single adult female who showed up in jeans I had a first rate experience with Pohanka Acura. I was there twice - once to gauge how they would treat a single adult female who showed up in jeans, and then again to actually purchase a new automobile. I have never purchased an Acura before. Pohanka Acura was FABULOUS! The first time I visited, I met Hana Supandi, a young and very professional consultant. Even though I said I was just researching, she spent time with me explaining the cars and even letting me test drive one. During the following weeks, she kept in touch with me, but was professional, helpful and kind. Never obnoxious or pushy. When I was ready to purchase, I made an appointment with Hana and purchased a car (an RDX). The process was flawless and pretty quick - even for a Saturday morning with a busy showroom. Hana was focused on me the entire time, professional, honest, and wonderful to deal with. Some of the other sales managers even stopped by to introduce themselves and offer assistance. They also introduced me to some of the service professionals. I felt like a VIP. My companion was so impressed that he is planning to return and purchase a car from Hana Supandi. I'm looking forward to working with the service department that is open 7 days a week! I will definitely return to Pohanka Acura and absolutely recommend them as a top dealer. More

Tough situation ended nicely We started the day at Pohanka Chevy where we discovered that our car was going no farther, a bit of a shock since we had planned on keeping the car f We started the day at Pohanka Chevy where we discovered that our car was going no farther, a bit of a shock since we had planned on keeping the car for many more years. I described what we were looking for and the Chevy people took us to the Acura side which was fine with me as I had had a very good experience with the Chevy folks and family members raved about the excellent service at the Acura dealership We spent the entire rest of the day and evening choosing which car to get. We were very appreciative of the knowledge and assistance of our sales rep. I had told them that I do not like high pressure sales tactics and did not feel that we were subjected to any at all. I was presented with car options, a very long test drive and the ability to make my own choices. At the end of the process, my sales rep took plenty of time to go over all the features of our new MDX and answer my many questions. More

Review The dealership was very helpful along with Chris Marshall the salesman that helped me. He was very knowledgeable and helped us throughout the process. The dealership was very helpful along with Chris Marshall the salesman that helped me. He was very knowledgeable and helped us throughout the process. I would recommend his services to anyone. More

Fast, Fair, Factual, Friendly Doing business in the right way. Information and purchase options were exchanged before the visit. Questions were answered before me showing up. On Doing business in the right way. Information and purchase options were exchanged before the visit. Questions were answered before me showing up. On time test drive with deomonstration. Negotiation were quick and to the point for a good deal. More

Awesome awesome awesome Jose Dominguez is awesome ! Very professional , got right with it when I purchased 2 nd ILX with pohanka . Highly recommend Pohanka Acura & Jose Do Jose Dominguez is awesome ! Very professional , got right with it when I purchased 2 nd ILX with pohanka . Highly recommend Pohanka Acura & Jose Dominguez. Very good experience ! More

Great car buying experience from start to finish Yong Kim did a great job from greeting us by phone following up by text and meeting us at the dealership. He thoroughtly explained the features and op Yong Kim did a great job from greeting us by phone following up by text and meeting us at the dealership. He thoroughtly explained the features and options of the model we were interested in to help us decide on our choice. More

Best and easiest experience buying a car! I knew I wanted a new Acura and Pohanka had the largest and best selection in the area. I was fortunate to work with Jose, he was so easy to talk to I knew I wanted a new Acura and Pohanka had the largest and best selection in the area. I was fortunate to work with Jose, he was so easy to talk to and helped me get exactly what I wanted. I would highly recommend anyone that's in the market for a new or used vehicle in Northern Virginia to use Pohanka Acura! More

Ryan is the epitome of a good seller From the prompt internet response, to the follow-up phone calls, to the whole driving experience, Ryan never once felt pushy, uninformed, or just look From the prompt internet response, to the follow-up phone calls, to the whole driving experience, Ryan never once felt pushy, uninformed, or just looking for the sale. He and his manager, Jamal (another individual I highly recommend you meet), were both understanding and helpful even when I explained that I never buy on the first day. True to my word, after visiting their Lexus branch up the hill (and having an unfortunately poor experience there), I came back to buy the next day. They gave me a fair deal on my Audi trade-in, and didn't meet me 'halfway' with my counter-offer: they came all the way to me. I couldn't have asked for a better buying experience, especially when this is my only positive experience in doing so after several instances in the past with other dealships. More