
Pohanka Acura
Chantilly, VA
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Excellent Service and Experience! For the past 15 years, my husband and I had our cars serviced at Pohanka Acura. We had decided that when it was time to replace our cars, we would on For the past 15 years, my husband and I had our cars serviced at Pohanka Acura. We had decided that when it was time to replace our cars, we would only consider this dealership. Our service consultant, Jerry Soriano, was the main reason. Over the years, Jerry has consistently exceeded our expectations and his team has always taken excellent care of both our cars. Recently we purchased two cars from Pohanka Acura. On the day of the purchase, Jerry introduced us to Hana Supandi our sales consultant. In a short period of time, she gained our trust and impressed us. Hana was mindful of our needs and budget. She was also very patient and determined to help us. Although we had just met her, we felt very comfortable with her. Since the year 2000, we have experienced exceptional customer service at Pohanka Acura. This dealership has associates like Jerry and Hana, who truly take pride in their jobs and contribute to the positive customer service experience! More
Fun and remarkable customer service. The employee, Hana, gave an educated and interactive experience for me as I was buying my first car (2013 Acura TL). I was able to do more with my tes The employee, Hana, gave an educated and interactive experience for me as I was buying my first car (2013 Acura TL). I was able to do more with my test drive that some other dealerships did not provide me with. When presented with the car, Hana did not try to push my family and me to buy the car like many other salesmen. She was prepared to talk about it and show me another car. While attending to us, she stayed professional as well as friendly and sincere. She truly works to provide her clients with the best experience that she could. If I could get another car, I'd prefer my specialist to be Hana again! More
Supreme Car Buying Experience Ray Morton continues to deliver. Superior service and supreme car buying experience is what keeps me coming back to Pohanka Acura. I purchased my fi Ray Morton continues to deliver. Superior service and supreme car buying experience is what keeps me coming back to Pohanka Acura. I purchased my fifth car because of the superior service Ray Morton and team has provided. Pohanka Acura is the blueprint for success. More
Great experience at Pohanka Acura My husband and I both left with new leased Acuras yesterday. Thank you to the entire team at Pohanka for being so easy to work with. Process was trans My husband and I both left with new leased Acuras yesterday. Thank you to the entire team at Pohanka for being so easy to work with. Process was transparent and no nonsense! From Gary in sales, to Jamal the sales manager and Korosh in finance the entire experience was a pleasure. More
"Great Experience" This is my first Acura ever and Mr. Yong Kim has provided me fantastic service. He was courteous and professional. The entire process went very smooth This is my first Acura ever and Mr. Yong Kim has provided me fantastic service. He was courteous and professional. The entire process went very smoothly like the other side of pillow . Mr. Kim was awesome and I am extremely happy with my new RDX. More
Sales and Service Great sales and service. Small problem: the SiriusXM hadn't been installed in our ILX. So it took extra time and energy to get it setup. Great sales and service. Small problem: the SiriusXM hadn't been installed in our ILX. So it took extra time and energy to get it setup. More
One Of My Best Car Buying Experience. We have known Jose Dominguez of Pohanka Acura, Chantily for many years! My latest purchase was just as smooth as all the rest. The staff is friendly, We have known Jose Dominguez of Pohanka Acura, Chantily for many years! My latest purchase was just as smooth as all the rest. The staff is friendly, knowledgeable and always gets me the best deal. I always feel welcome and valued as a long-time customer. Go meet him if you want a great experience!! One of my best car buying experience ever nice people in and out quickly. More
A great sales person I recently purchased a TLX from Ryan Cartee. Ryan demonstrated all the safety features and the merits of the car. There was no high pressure to make I recently purchased a TLX from Ryan Cartee. Ryan demonstrated all the safety features and the merits of the car. There was no high pressure to make this purchase before leaving. I went back 2 days later and purchased the car. I appreciate his politeness and willingness to address all my questions. Phillip reached out and scheduled the original appointment and the two of them were extremely helpful. Phillip even treated my niece to a snack in the vending machine. This was a very thoughtful and he ensured the purchase went smoothly. More
Fantastic I bought a new Acura there with the help of Phuong Davidson. She was very helpful, took lots of time with me on four separate occasions before the fin I bought a new Acura there with the help of Phuong Davidson. She was very helpful, took lots of time with me on four separate occasions before the final purchase and then spent time explaining in detail the features of the car and what each tech innovation and safety feature did. She was incredibly knowledgeable and patient to go over each detail. Never during this process did I feel pressured to buy a car and in fact, I told her I was looking at others Sales experience I had with Phuong and the prior experience I had with the Pohanka service department were why I ultimately bought the car. More
Loyalty for a reason Third purchase of an Acura at Pohanka and 4th vehicle overall at Pohanka(1 Lexus). We had always bought before and this was a first time ever lease f Third purchase of an Acura at Pohanka and 4th vehicle overall at Pohanka(1 Lexus). We had always bought before and this was a first time ever lease for a 2015 RDX. A bit unsure going into it butJose Dominguez was upfront, helpful, knowledgable and made the whole experience as easy as it could be. Would definitely recommend and plan on sticking with the easy way to buy a car with confidence. More