Pohanka Acura

Purchase of 2015 TLX Over 12 years ago, we purchased our first Acura --- a 2003 3.2 TL --- and within six months we purchased our second Acura --- a 2003 MDX. Based on the Over 12 years ago, we purchased our first Acura --- a 2003 3.2 TL --- and within six months we purchased our second Acura --- a 2003 MDX. Based on the quality of both vehicles and the outstanding service we have consistently experienced, we decided to replace the TL as it had over 186,000 miles. We had several compelling Acura products to choose from ... TLX, MDX, RLX. We were fortunate to have the opportunity to work with Phillip "Flip" Carleton as we considered our choice of a new car. It was truly a pleasure to work with Flip in this process. Flip was truly a gentleman --- no uncomfortable sales pressure, very knowledgable, very accommodating to our questions and requests, and very patient. Over the course of two full days of investigating our options, Flip was always there to line up a test drive, answer questions, and negotiate our deal. It was clear to me that he was going above and beyond, staying late into the evening well past the scheduled closing time. Working with Flip made the experience enjoyable. In the next few years, the time will come when we need to replace our 2003 MDX. The highest praise I can think to give Mr. "Flip" Carleton is that we look forward to buying another Acura car from him and the Pohanka Acura team. More

Purchase of 2015 MDX Over the course of 13 years, I have purchased 4 Acuras at Pohanka Acura in Chantilly. I looked online and decided to go in and check out a few MDXs a Over the course of 13 years, I have purchased 4 Acuras at Pohanka Acura in Chantilly. I looked online and decided to go in and check out a few MDXs and knowing what I like and wanted in my vehicle, my decision didn't take long. I communicated via email with the salesman, Frank Ha several times and scheduled a time to stop by to test drive the vehicles of interest. Frank was great! He was genuine, knowledgable of the vehicle and made the test drive relaxing while explaining the details of the vehicle. I decided to purchase the 2015 MDX and enjoyed the devotion of Frank and love my new SUV. I've even contacted Frank since I've left the lot with my new MDX and he was stll eager to ensure my questions were answered about my vehicle. I really enjoyed working with Frank as I was confident he gave me the best deal he could for my trade in and purchase. Buying a car can be very stressful but if you have trust in your dealership, salesman and finance team, it should be a smooth transaction and at the end of the day, you'll love your purchase with no regret. More

Top Notch Customer Service Experience I loathe car buying, but my experience at Pohanka was outstanding. My heart was set on a pre-owned, certified vehicle at another dealer who simply wo I loathe car buying, but my experience at Pohanka was outstanding. My heart was set on a pre-owned, certified vehicle at another dealer who simply wouldn't work with me, so I left. I found myself inquiring through a car-buying service about a car similar to my requirements & desires and they lead me to Pohanka. From the first phone call (within a matter of minutes from my inquiry), Yong Kim was fantastic - no high sales tactics, no pressure, he listened to my frustrations and assured me my time with Pohanka would be well worth it. Not only did he work with me, but he found me exactly what I wanted in the "new car" category for the price I was looking for. Pleasant, kind, and genuine. Financing was easy, the whole process was painless. Thanks! More

Best car purchase experience Frank made the car purchase experience smooth and painless for the first time in my life!!! He took the time to stay in touch even after I walked out Frank made the car purchase experience smooth and painless for the first time in my life!!! He took the time to stay in touch even after I walked out 3 weeks prior due to his professionalism and determination to answer all my questions. Frank took more time walking me through the cars "bells and whistles" than it took to purchase and sign all the paperwork!! Frank has all my business for now on and more sales folks should learn his style and maybe the car purchase experience could become a positive event again!!! Also like to thank Korosh for a rapid and smooth financing experience!! You set a record for me and now the bar is set for me to only own Acuras!! Thanks again! More

Service Satisfaction Ryan, your continuing friendly and excellent service will keep us back to Chantilly Pohanka Acura. Thanks to Joey providing us the good service. Best Ryan, your continuing friendly and excellent service will keep us back to Chantilly Pohanka Acura. Thanks to Joey providing us the good service. Best regards. More

Very Happy Our experience art Pohanka Acura was excellent! Our sales person Phuong Davidson was very helpful and accommodating , as well as professional. Ray M Our experience art Pohanka Acura was excellent! Our sales person Phuong Davidson was very helpful and accommodating , as well as professional. Ray Morton was also friendly, professional, and patient with our many questions. We are very happy with our new Acura RDX! More

Great Experience We went in on Saturday to make a final decision between the ILX and TLX, Adwoa showed me both cars and the decision easy with her amazing help through We went in on Saturday to make a final decision between the ILX and TLX, Adwoa showed me both cars and the decision easy with her amazing help through out my first Acura purchase! More

Great Experience, Highly Recommended Frank Ha was excellent throughout the whole process and was very thorough in answering all questions I had in a very friendly and informative manner. Frank Ha was excellent throughout the whole process and was very thorough in answering all questions I had in a very friendly and informative manner. He also followed up with me promptly afterwards to see if I had any follow up questions or concerns. I felt comfortable with Frank the whole time and never felt like I was being forced into doing anything I didn't feel comfortable with. I would highly recommend Frank Ha to any potential car buyer. More

Great Experience! My wife and I are very pleased with the deal we recieved on our new MDX. The salesman Jabrel was very helpful and answered all my questions. Thanks My wife and I are very pleased with the deal we recieved on our new MDX. The salesman Jabrel was very helpful and answered all my questions. Thanks for your patients John Thomas More

Fantastic Car Buying Voyage! I showed up to the dealership and knew exactly what I was looking for. I was introduced to Phillip "Flip" Carleton who is a very honest salesperson. H I showed up to the dealership and knew exactly what I was looking for. I was introduced to Phillip "Flip" Carleton who is a very honest salesperson. He listened to what my wife and I were there for and executed a natural approach for our visit as opposed to a "salesman" approach. He was very professional and also down to earth which made my wife very comfortable since she was buying the car. I would highly recommend this dealership and "Flip" the sales consultant for your future car buying experience. Thank you all for making us feel like we were long time customers when in fact this was our first time there. EXCELLENT!!! More