
Pohanka Acura
Chantilly, VA
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Easy and enjoyable experience I am not one to haggle about price and Frank was a pleasure to work with. He listened to what I wanted and didn't try to push anything outside of that I am not one to haggle about price and Frank was a pleasure to work with. He listened to what I wanted and didn't try to push anything outside of that on me. I will see you all again in a year! More
Great Experience! My husband and I were in the market for a new SUV and Ryan Cartee was great to work with. Within two hours of our first visit we had made a decision My husband and I were in the market for a new SUV and Ryan Cartee was great to work with. Within two hours of our first visit we had made a decision and purchased an MDX. Ray Morton from the Finance Department made the paperwork process efficient and was able to answer all of our questions. This was our first experience with Pohanka and I can't see purchasing a car anywhere else. More
2015 MDX This is a volume dealer and you have lots of options to choose from. I got my MDX from there and took my third MDX in 8 years. This is a volume dealer and you have lots of options to choose from. I got my MDX from there and took my third MDX in 8 years. More
Great experience, happy new RDX owner I was not planning on buying a new RDX, but the deal Ryan and Francis were able to put together persuaded me otherwise. The buying process was easy a I was not planning on buying a new RDX, but the deal Ryan and Francis were able to put together persuaded me otherwise. The buying process was easy and the team was respectful and friendly... very happy with my experience. More
Phillip "Flip" went above and beyond in customer service! My husband and I were in the market for an MDX. We looked all over the Maryland and VA areas for what we wanted, and found it at Pohanka Acura. We liv My husband and I were in the market for an MDX. We looked all over the Maryland and VA areas for what we wanted, and found it at Pohanka Acura. We live in Annapolis and really did not want to make the drive to VA to look at cars. Flip sent us pictures of the car we were interested in and got us a great price. He also drove the car to our house - an hour away - sight unseen - to make sure it was what we wanted. We filled out all of the paperwork at home, and the car he delivered to us was in excellent condition. We are extremely happy with our purchase, and Flip was such an awesome sales person to deal with. More
Love my new TLX I just purchased a new TLX from Pohanka Acura and I love my new car. I traded in my TL that i bought from them awhile back and though I loved that car I just purchased a new TLX from Pohanka Acura and I love my new car. I traded in my TL that i bought from them awhile back and though I loved that car too this one is just amazing. Besides the car I had a great experience dealing with Pohanka again. Ryan Cartee was my sales person and he was very nice and new a lot about the car. Also, I dealt with Joey O'Bryhim and finance and he made sure the process wasn't too stressful. I definitely would recommend getting a car from Pohanka and would definitely recommend looking at the TLX. More
Amazing customer service Jose is always helpful and friendly and always takes care of me. Every visit has been pleasant. He is the reason I always come back to this dealership Jose is always helpful and friendly and always takes care of me. Every visit has been pleasant. He is the reason I always come back to this dealership for all my car service needs. More
Great Car Buying Experience We just bought 2015 MDX last weekend and it was a great buying experience. I was working with Rick Praml and he is really great to work with. I requ We just bought 2015 MDX last weekend and it was a great buying experience. I was working with Rick Praml and he is really great to work with. I requested the quote over the phone and he sent me the price within an hour, which was the best price in this area. When we met him at the dealer, he gave us a list of MDXs with different color combinations and luckily we found the one with exact exterior and interior color we wanted. After a test drive and going over some other details, I shook hands with him and we were introduced to Ray Morton. We thought the interest offered by Acura was a bit high and told him that we could do better from our bank. It didn't take that long for him to check the rates and got the loan from our bank. We spent little more time than we expected because we were late for our appointment and there were a lot of people at the dealer. It was packed on Saturday afternoon! Overall, it was a great experience and I would highly recommend Rick, Ray and Pohanka Acura to anyone. More
Great car buy experience It was a great car buying experience. I was working with Ryan over phone/emails and he is really good at responding with the information I want. Worki It was a great car buying experience. I was working with Ryan over phone/emails and he is really good at responding with the information I want. Working over phone/emails made my job easier and saved me a lot of time. I will be glad to work with Ryan in future if I get a chance. More
Service as it should be. We brought our 14 MDX in for service during the holidays and were treated very well. Mustafa Wali was our service consultant. He went out of his way t We brought our 14 MDX in for service during the holidays and were treated very well. Mustafa Wali was our service consultant. He went out of his way to make sure we were satisfied. My spouse left something very valuable in the car and he did not hesitate to secure the item while we returned to pick it up. The diagnoses process was explained in excellent detail and the car was fixed to our satisfaction. Thank you for making our experience as painless as possible, More