
Pohanka Acura
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 1,614 reviews
Best Car Buying Experience Ever! I had a terrific experience purchasing my 2015 AWD RDX from Adam Edwards. I did most of my negotiations online and also visited a couple of dealership I had a terrific experience purchasing my 2015 AWD RDX from Adam Edwards. I did most of my negotiations online and also visited a couple of dealerships in the area to test drive. Adam provided excellent service! He made the process easy and fun. He was nice, knowledgeable, professional, honest, and most importantly not pushy. I felt no pressure to buy a car but I believe I received such a great deal I just could not pass on it! They definitely gave me the best price in the area. Holiday season was busy but Adam was very patient and went above and beyond to make sure all of my questions were answered and thoroughly explained all of the features of the car. The financing process was quick and painless. Everything was explained in detail but I did not feel any pressure to purchase anything. I was in an out of there in no time! Great Experience!! I would recommend this dealership and Adam in a heartbeat!! More
Terrific salesperson - responsive and fast! Purchased a 2015 RDX from Linda this weekend. In a word, she's terrific. I visited 6 dealers in 2 states considering this purchase and she was by far Purchased a 2015 RDX from Linda this weekend. In a word, she's terrific. I visited 6 dealers in 2 states considering this purchase and she was by far the best. Why? 1) Low pressure - checked in via email and phone, but with "remember me" messaging and not pushy language 2) Fast - "read" body language on test drive day and knew patience was waning when I walked in. Asked the right questions and gave me a quick highlights tour and took me out for a drive. On purchase day, she had my final color choices out front to look at, and had the car prepped while I signed paperwork so I was able to walk out the door after paying w/o a wait 3) Professional - You can tell she's been a top seller in past careers. Made a personal connection fast w/o being intrusive. Never asked if someone else (spouse or SO) would be involved in the decision, which I heard from at least 2 salespeople at other dealerships. 4) Price - Felt like she was on my side to get a great price. Yes, we had some back and forth with "the manager" for price approval, but it was all very direct in person and via email. Only made two trips to the dealership. One for the test drive and one to pick up the car. All in, less than 3 hours. More
Great customer service from Moses We visited 4 dealers earlier in the day, and most of them were very pushy and aggressive. This was not the case with Moses. He worked with us whether We visited 4 dealers earlier in the day, and most of them were very pushy and aggressive. This was not the case with Moses. He worked with us whether or not we were going to get one. The second my wife and I walked in to Pohanka Acura, we were greeted with a smile right away by him . He was genuinely friendly and comfortable to work with. He was no where near pushy, but more helpful and telling us all possible options/scenarios for the RDX we were looking at. After deciding on one used RDX, he came back to us with an option for a much lower interest rate on a brand new RDX that was not much more expensive. We picked the one we wanted but then it turned out they didn't have it in stock...then this happened maybe 2 more times. After finding out we could have the brand new one for not much more, we were set on it and certain colors. He showed us around the lot and showed all options of other colors (exterior and interior). Even if they didn't have what we originally wanted he was able to quickly turn it around with a smile. Aside from being friendly, he was also very knowledgeable and able to tell us all the information and answer any question we had. All around, Moses was very friendly and knowledgable. Same thing goes for Ray Morton, who we worked with on the financial aspect. He was very friendly, humorous, and knowledgable when explaining all warranty and protection options. Although only got certain warranty/protection options, the fact that he went through each thoroughly was great. Other cars I've purchased in the past just quickly go through it and try to sell it; Ray didn't force it on us but gave great detailed reccomendations on what he thinks would be good, but at the same time respected our decisions. All in all, we had a great car purchasing experience at Pohanka Acura. More
Superb, Sincere, and Professional Service Doing business with Mr. Frank Ha as we purchased our Acura MDX was an absolute pleasure, especially during a busy holiday season. His explanation of Doing business with Mr. Frank Ha as we purchased our Acura MDX was an absolute pleasure, especially during a busy holiday season. His explanation of the many features of the car was conveyed in much patience, knowledge, and thorough mannerism. Enjoyed being respected as an individual with different needs, wishes, etc. Without a doubt, 5+ stars earned for both Mr. Ha and Pohanka Acura's for its supurb, professional, and personable customer service! More
Purchased an Acura RDX I recently purchased an Acura RDX and I did all of my negotiations through the internet. The only thing was doing at the dealer was my trade in and it I recently purchased an Acura RDX and I did all of my negotiations through the internet. The only thing was doing at the dealer was my trade in and it went smooth. The entire waiting to drive car home at the dealer was less than 2 hours. Ryan and his partner Michael were joyful to deal with. Thanks Ryan and Michael Lan More
Purchased new RDX A highly respected neighbor recommended Pohanka Acura, Chantilly and I started working with Joey about four months ago, in the process of investigatin A highly respected neighbor recommended Pohanka Acura, Chantilly and I started working with Joey about four months ago, in the process of investigating a multitude of makes and models. During this time he kept me informed of various dealership offers but he did not bug me or pressure me to move forward on a purchase. When I finally homed in on the Acura RDX as best meeting my family's needs we began negotiations. Knowledgeable of his own and the competition's products, Joey definitely had an impact on my final choice. At the outset he said "Let's make this easy" and that he certainly did, along with others on the Pohanka Acura team. I know I bought a good product and I'm convinced we struck an exceptionally fair deal. The sales process was so positive I can only look forward to Pohanka Acura, Chantilly's service after the sale. See Joey for a low key but highly competent transaction. More
It was a great experience Helpful Customer service, friendly and have a great quality working skills. Best car buying experience so far for me...Thanks for my new Acura RDX. Helpful Customer service, friendly and have a great quality working skills. Best car buying experience so far for me...Thanks for my new Acura RDX. More
Great experience! Yong was great to work with and very professional! He made the buying process a very positive one! We are extremely happy with our mdx purchase Yong was great to work with and very professional! He made the buying process a very positive one! We are extremely happy with our mdx purchase More
Best Car Buying Experience! I've heard nothing but good things about the reputation on Pohanka Acura. From friends, family, neighbors, etc. I wasn't planning on purchasing a new I've heard nothing but good things about the reputation on Pohanka Acura. From friends, family, neighbors, etc. I wasn't planning on purchasing a new Acura, but when I went for a test drive they made it so easy and pain free. When looking for your next new car I'd recommend Yong Kim at Pohanka Acura and you won't be disappointed! No pressure, nice guy who made the process super easy. Korosh Maghsoodi the finance manager also provided excellent service, made things easy and got me superb financing without any hassle. Come to these guys if you're looking for a great deal! More
Great experience! We worked with Ryan Cartee, Yong Kim and Ray Morton. All 3 were very knowledgeable without being pushy. My husband first contacted Pohanka Acura and We worked with Ryan Cartee, Yong Kim and Ray Morton. All 3 were very knowledgeable without being pushy. My husband first contacted Pohanka Acura and got a price over the internet. The service was great and made the long process of signing all the paperwork more enjoyable. More