Pohanka Acura

Quick and Efficient with Clarity Rick did a great job with the entire process. I told him up front that we were looking for an efficient and clear process. He provided that and the Rick did a great job with the entire process. I told him up front that we were looking for an efficient and clear process. He provided that and the followed through with professionalism and thorough knowledge. I would recommend Rick to anyone looking for a new Acura. More

Top Notch Professional Service Rick was terrific in all aspects of the sale of our new 2015 RDX. He answered all of our questions and ensured that we had a very good understanding Rick was terrific in all aspects of the sale of our new 2015 RDX. He answered all of our questions and ensured that we had a very good understanding of all aspects of our new vehicle. Rick is extremely personable and has great attention to detail which helped make the sale all the more pleasant. Rick is a "top notch" professional who puts customer service as his top priority. Our sales experience was totally outstanding because of Rick. We would certainly recommend Rick and Pohanka to all of our friends and potential customers. More

New Car This was the best experience I have had in purchasing a new vehicle. Adwoa and Ray were great and I am super happy with my 2014 MDX! What an awe This was the best experience I have had in purchasing a new vehicle. Adwoa and Ray were great and I am super happy with my 2014 MDX! What an awesome way to start my summer....thanks! More

Thank you, Linda I had been on the hunt for a specific TL for almost two weeks. I visited Brown's Manassas Subaru, Koon's in Tyson's, and Karen Radley Acura in Woodbr I had been on the hunt for a specific TL for almost two weeks. I visited Brown's Manassas Subaru, Koon's in Tyson's, and Karen Radley Acura in Woodbridge. All of them had subpar customer service and left much to be desired. (Especially noteworthy is the arrogant finance manager at Karen Radley, but that's another review.) I came to the lot on a Sunday afternoon after an online search yielded a TLX (I was at the point of settling) was available. Upon arriving, I saw the advertised TLX had 30-day tags on it. Unfortunately, it was sold earlier in the day and the website had not yet been updated. Linda spotted me on the lot just as I was turning to get back in my car. I told her the situation and she stated that had just received two TLs in that had not been cleaned but were going to be put up for sale. Linda suggested that I give them a chance. I hesitantly agreed to test drive both vehicles. And I am SO GLAD that I did. I fell in love with one of them and purchased that day. Linda explained the features of the car and even mentioned her personal experiences with the brand. When it came time to talk stats and price, Linda and her sales manager offered a very fair price and didn't try to sell me ridiculous extras that I did not need. They provided CarFax reports of both cars and allowed me the time to look over them and ask questions. Overall, Linda was GREAT! (Ray, the Finance Manager, was very professional and made it easy to complete the transaction, as I was paying in "cash".) (I only dropped their overall rating down due to the time I had to wait for my car: purchased Sunday, promised Tuesday, and wasn't ready to pick up until Saturday.) More

A dealership that listens Had a bad experience that had me doubting if I would ever go to this dealership again. The Service Manager for the dealership contacted me when he fo Had a bad experience that had me doubting if I would ever go to this dealership again. The Service Manager for the dealership contacted me when he found out what happened and I am 100% satisfied with the resolution. In fact, Drake went above and beyond. I have purchased two vehicles from this dealership and was contemplating a third when this happened. I had serious doubts until this conversation and now they are gone. So the point is, if you have a bad experience with the front line person, give the system a chance before you get angry and talk to the Customer Service Manager about it. You might just be surprised. More

Great Buying Experience I purchased a new car at Pohanka Acura and really enjoyed the experience. The staff were very professional and attentive. They took the time to walk m I purchased a new car at Pohanka Acura and really enjoyed the experience. The staff were very professional and attentive. They took the time to walk me through everything. All the way through financing I felt as if I was getting a good value. More

Overall Experience My overall buying experience at Pohanka Acura was excellent. My Sales Advisor, Phuong, was very friendly, patient, and quite knowledgeable. The Sales My overall buying experience at Pohanka Acura was excellent. My Sales Advisor, Phuong, was very friendly, patient, and quite knowledgeable. The Sales and Finance Managers were also very helpful. Unlike most traditional dealerships, Pohanka Acura was stress-free and I highly recommend this location to anyone looking for a new or used vehicle. Their service department is also among the best in the area. Their hours are very convenient and they offer vehicle loaners, tasty snacks, and gourmet coffee. More

Great experience!! I had been considering an MDX for months and when Memorial Day came around I had to jump on the deals they were having. I wrote Pohanka for a quote an I had been considering an MDX for months and when Memorial Day came around I had to jump on the deals they were having. I wrote Pohanka for a quote and Frank Ha responded to me quickly and with a no hassle quote. I scheduled a test drive with him and he was extremely knowledgeable and professional. The transaction went amazing and fast! Frank was courteous and I never felt pressured which is huge to me. He followed up with a phone call a week later and even addressed some questions I had with the car's tech system. Overall I had a great experience with frank and would definitely recommend him and Pohanka. I can now see they deserve all the rave reviews!!! I love my new car :))) More

Great service These two gentlemen went above and beyond to work the deal out for us. Their professionalism is exceptional. My wife and will continue to purchase Acu These two gentlemen went above and beyond to work the deal out for us. Their professionalism is exceptional. My wife and will continue to purchase Acura products for that simple reason. Thank you for making in painless. More

Used car experience I recently purchase my third Acura from Pohanka. This was also the third time Frederick Asiedu assisted me with my purchase. As usual, it was a fantas I recently purchase my third Acura from Pohanka. This was also the third time Frederick Asiedu assisted me with my purchase. As usual, it was a fantastic pain free experience. Frederick (Freddie) was able to assist in quick (I didn't want to be at the dealership all day) and professional manor. He was able to work with me in finding the right car at the right price. I will continue to Purchase from Pohanka with Freddie's knowledgeable and friendly support. Brent Baker More