
Pohanka Acura
Chantilly, VA
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Buying a used car for my daughter in college Linda Hemmer was wonderful!! Very friendly, patient, knowledgeable and very willing to meet our needs. She found my daughter a car that she loves!! Linda Hemmer was wonderful!! Very friendly, patient, knowledgeable and very willing to meet our needs. She found my daughter a car that she loves!! If and when I am in the market to buy another car, I will definitely ask for Linda. She made my car buying experience very pleasant and stress free. Thank You!! More
Great service! One of the best car buying experience! Yong was awesome, very friendly, understood my needs, and helped me to select the best option for me!!!! I had One of the best car buying experience! Yong was awesome, very friendly, understood my needs, and helped me to select the best option for me!!!! I had so many problems with my previous car and was trying to find out the best option for me. Yong Kim gave me several options, explained very well about the options, and helped me trade-in my car with the new Acura at the best price on the both side. I have never had such great experience in car buying with trade-in. When I went to the dealership after making decision, the car and all the paper works were ready, so my wait time was very minimal. I just needed to wait for the technician to check my previous car I traded in. Yong was very knowledgeable and answered all my questions. It was one of the best car buying experience I had. Highly highly recommend Yong Kim! More
Wonderful experience - Buying with Pohanka Acura When i decided to buy Acura, i visited Pohanka Acura. They had wide variety of vehicles with various packages/options that i was looking for. Sales When i decided to buy Acura, i visited Pohanka Acura. They had wide variety of vehicles with various packages/options that i was looking for. Sales consultant and his manager very kind and co-operative, they made by first car buying experience hassle free. Particularly sales consultant was very patience in answering all my questions and gave me best options. I would definitely recommend Pohanka Acura for all the new Acura buying lovers, its worth it. More
Great buying experience This is my second Acura, and both have been purchased from Pohanka Acura. I returned to Pohanka because of the positive experience I have had with the This is my second Acura, and both have been purchased from Pohanka Acura. I returned to Pohanka because of the positive experience I have had with the service department, where my service needs were always met quickly and professionally. Phoung Davidson helped me with my recent purchase. Phoung is not only very pleasant to work with, she is extremely knowledgeable about the different cars, and able to help me select a Acura model that I find an absolute delight to own and drive. She has been totally responsive to helping me with any after purchase questions I've had on the vehicle. I thoroughly recommend Pohanka and Phoung Davidson. More
Straight 5's Across the Board I recently had the most pleasurable experience shopping for a new vehicle. I first dropped in at Pohanka Acura one afternoon just after work. Altho I recently had the most pleasurable experience shopping for a new vehicle. I first dropped in at Pohanka Acura one afternoon just after work. Although I didn't have a scheduled appointment, when I approached the showroom entrance...I was immediately greeted by one of the Pohanka staff. He promptly introduced me to Christopher P., who was very friendly and enthusiastic. (It's easy to see he loves his job!) I explained to Christopher what I was searching for and an idea of my requirements. He was very knowledgeable about the Acura brand, and quickly led me to a selection of vehicles on the lot. We test drove a few cars, reviewed some trim packages on the dealer's inventory, and scheduled a follow-up test drive the following day. The next day Christopher gave me a phone call...informing me that my requested vehicle had arrived at the dealership. After work, I went to the dealer...test drove and inspected the in's and out's of the vehicle. I took my wife, who also commented on Christopher's knowledge and easy going attitude. There was no pressure to make a deal (purchase) and we had a 10 minute negotiation. I was then introduced to the Finance Mgr, Roy M. He was very helpful and reviewed all the financial matters efficiently and with clarity. He even looked up my Acura finance application, made a few adjustments, and had me on my way with the brand new vehicle. The morning of the deal, I was approx. 90% sure that I'd make a deal with Pohanka Acura. After the phone call - I was 110% sure about making a deal!. Summing it up: Over the 24 hour period, between first contact with Pohanka and before completing the purchase...I was extremely delighted with the entire experience. I now have a new found relationship as a member of the Acura family. Thanks Christopher and Roy! More
Great experience Moses and Ray took care of me from start to finish with no BS whatsoever - exactly what I want when buying a car. Extremely satisfied. Moses and Ray took care of me from start to finish with no BS whatsoever - exactly what I want when buying a car. Extremely satisfied. More
Great sales experience We used Ryan Cartee for our recent purchase and cannot say anything but good things about him and our experience with Pohanka. It is our second Acura We used Ryan Cartee for our recent purchase and cannot say anything but good things about him and our experience with Pohanka. It is our second Acura purchase here (previous salesman retired since our last purchase) and Ryan was the consumate professional. Ryan knew the car backwards and forwards and did a great job of explaining and demonstrating everything. More
Excellent customer service by Ryan Cartee! I purchased an Acura RDX yesterday at Pohanka Acura and Ryan Cartee was my sales associate. My boyfriend and I worked with Ryan over the course of a w I purchased an Acura RDX yesterday at Pohanka Acura and Ryan Cartee was my sales associate. My boyfriend and I worked with Ryan over the course of a week on the pricing of the RDX and on the trade-in value for my car and he was always very responsive and helpful. When we went in to make the purchase Ryan honored all of our previously discussed pricing, even though I decided I wanted a car that was different from what we'd previously discussed. He didn't waste any time in getting our deal approved and even saved us a few dollars by installing our all-weather floormats and cargo tray himself (rather than having the service department do it). The financial savings due to this wasn't much but the gesture showed Ryan's great customer service and was appreciated. We also worked with Ray in the finance department, who was very easy to work with and quickly presented all options to help us choose the best products to fit our needs. I am very pleased with my experience at Pohanka and with both Ryan and Ray and will definitely recommend them to my friends and family. More
New Car Experience We took our 2012 RDX in for service. While waiting, we looked at the 2014 RDX. Met with Andrew Yeboah and decided to go for a test drive. Love the dri We took our 2012 RDX in for service. While waiting, we looked at the 2014 RDX. Met with Andrew Yeboah and decided to go for a test drive. Love the drive, space and technology package. We for it. It was another painless process as Andrew and Ray made it happen. Thanks for the outstanding service from Ray Morton and Andrew Yeboah. This is our second vehicle we have purchased from them and the experience is always the best. We definitely would recommend to anyone who wants to by and Acura to buy it from Pohanka of Chantilly. More
Sanpit inophars The best of the best saleman in dealer help me a lot of job done like.ever say no to me at all.Most alway say thank you The best of the best saleman in dealer help me a lot of job done like.ever say no to me at all.Most alway say thank you More