Pohanka Acura

My wife and I live in Virginia Beach and visited my sister who lives in Chantilly a few weeks ago. We drove by Pohanka Acura one day, and even though we were set on purchasing a Honda Accord or Civic a sister who lives in Chantilly a few weeks ago. We drove by Pohanka Acura one day, and even though we were set on purchasing a Honda Accord or Civic at a local dealership in Virginia Beach, we decided just to look at what Pohanka Acura had to offer. Soon after we started looking at cars, a gentlemen named Demi greeted us. He was very friendly and made us feel welcomed. I told Demi that we were just there to kill time and that we were already set to purchase a Honda back home. He seemed to understand and didn't try to talk us out of it. He did ask us a few questions about what we would be using the car for and asked if we could take a look at the new Acura car that had just come out. I thought "Why not...it couldn't hurt". The car he was referring to was the Acura ILX. Personally, I had never heard of it, but then again, it is a new model. After asking us a few questions, Demi knew we were planning on replacing one of our suvs with a car that was somewhat sporty and gas efficient. Having great experiences with Hondas in the past, my wife was dead set on getting a Honda Accord or Civic BUT now had second thoughts after seeing the ILX. The ILX is sleek! To me, it is both sporty and classy and appeared to be in our price range. Since we told him that we wanted a sporty car, Demi informed us that there were add-ons that we could add to make the car even more sportier. Demi showed us the different features of the car. Some of the features he demonstrated for us were the navigation and audio system. He also went over the engine specs with us. After test driving the car, I could sense that my wife really liked the ILX. At this point, it was just a matter of the numbers. Once inside, we met Francis who I believe was the sales manager. Like Demi, he was very friendly and easy to talk to. One thing I wanted to discuss with Francis was adding a rear spoiler to the car. If the price was right, I knew I wanted this addition. During the meeting, we also met Joey who was very helpful in explaining warranty options. After doing a little numbers crunching, Francis was able to put together the right numbers that I was satisfied with and we were well on our way to driving a new car. According to Demi, Pohanka Acura is the #1 Acura dealership in the country and I can see why. The staff is friendly and fun and processed the deal a lot faster than I am accustomed to. What turned out to be a trip to visit my sister, also ended up a trip with a new car. More

We shopped for an Acura ILX all over the Southeast and no one came close to providing the the service that Pohanka Acura did. I worked with Rick Praml over the phone to work the best deal. His dealership w one came close to providing the the service that Pohanka Acura did. I worked with Rick Praml over the phone to work the best deal. His dealership was over 7 hours away from me but it was worth the drive for the cost savings. Rick was very respectful of my busy schedule and did not waste any time giving me the best price he could. It was such a good price dealers in several other states were telling me it couldn't be true. They were saying there was no way he could sale the car for that, but Rick stayed patient and true to his word. Thank you for a great experience. Mark More

Darly was a pleasure to work with! Having previously owned an older car, the Technology Package was completely new to me and Darly took the time to explain the entire package to me. owned an older car, the Technology Package was completely new to me and Darly took the time to explain the entire package to me. More

I am very pleased with my purchase and the professionalism of the salesman at Pohanka Acura. The salesman was very knowledgeable and I recommend Pohanka to all perspective buyers. professionalism of the salesman at Pohanka Acura. The salesman was very knowledgeable and I recommend Pohanka to all perspective buyers. More

Yong Kim was the person I deal with when purchasing a new car. He is friendly, professional working and giving us a good base price together with other accurate fee. He keeps patient quite well when I and my car. He is friendly, professional working and giving us a good base price together with other accurate fee. He keeps patient quite well when I and my family changed decision up and down. I appreciate his support and would recommend him to friends. More

Darly was extremely helpful and knowledgeable. He provided exceptional customer service and was very patient. He wasn't pushy and demonstrated a genuine desire to get me in the right car. I am ex provided exceptional customer service and was very patient. He wasn't pushy and demonstrated a genuine desire to get me in the right car. I am extremely satisfied with the experience and my purchase. More

Working with Zou has been great! He was polite, courteous, and responsive. I really appreciate that. This is my first Acura and I've had 3 vehicles prior to this one...I'm pretty sure I'll be back! courteous, and responsive. I really appreciate that. This is my first Acura and I've had 3 vehicles prior to this one...I'm pretty sure I'll be back! More

When my wife and I first entered Pohanka Acura we were immediately met with three (separate) friendly and warm greetings. This was a nice way to begin our quest for a new RDX. There was no pressure what immediately met with three (separate) friendly and warm greetings. This was a nice way to begin our quest for a new RDX. There was no pressure whatsover on the part of the sales reps. We came to Pohanka to simply test drive the car and I made a point in stressing this to the sales reps. We test drove the RDX and my wife and I left Pohanka pleased and happy that no one pressured us to sit down and crunch numbers. A few days later, I remembered that I had signed up, via the Internet, with Pohanka Acura a few weeks earlier. This is how I initially came into to contact with Yong Kim. I emailed Yong Kim and received a timely response. At this time it was near the end of May and Pohanka came out with a Memorial Day sale on all 2013 RDXs, with ZERO PERCENT financing. This was music to our ears. I called Yong Kim and had a very nice converstation about the big sales event and attractive financing. Yong Kim was very attenttive to my concerns and needs regarding scheduling a time to come back to Pohanka. Work, family and other obstacles made it difficult for my wife and I to coordinate and find time for both of us to meet with Yong Kim. Once again, Yong Kim was receptive and understood our family-work-scheduling issues and made a point to comfort and calm me by simply telling me that he understood and would wait howver long it took for my call to schedule a time to come in. Yong Kim is an excellent salesman simply because he is confident in himself, is very knowledgeable of his products, and most importantly, understands and caters to the needs of his customers. Friday before Memorial Day, my wife and I made our final trip to Pohanka to meet with Yong Kim to finalize the deal. It should be noted that I was in contact with Yong Kim once before when I came in one day with my eight year old daughter to meet with him face-to-face. He was very nice and even escorted my daughter to get some refreshments. My daughter would never go anywhere without her parents, much less with a complete stranger. My daughter felt comfortable and went with Yong Kim while I was filling out forms. etc. This is an added plus that makes Yong Kim so LIKEABLE and unique. He is very cool, calm, pleasing and a great listener. When my wife and I showed up on Friday,Yong Kim spent more than two hours with my wife and I going over everything about our new RDX. This is my wife's new car and I was somewhat concerned that maybe my wife will not grasp everything. Yong Kim sat in the passenger's front seat along with my wife at the wheel. Yong Kim explained everything from A to Z, including setting up both our cell phones with Blue Tooth. Prior to sitting into our new RDX to listen to Yong Kim's instruction, he carefully went through all of the different pamphlets/manual, the 365 days a year service and conveniently late hours, etc. We drove away with a pleasant and happy feeling. Not only would I recommend Yong Kim to someone else, the next Acura our family buys will definitely be with Yong Kim. Thank you Pohanka and all of your wonderful staff and a special thanks to Yong Kim who made buying a car stress-free and very pleasurable. Keep up the good work. The Acuras along with your staff are awesome. More

Great dealership. Yong is very professional and wants to provide what one wants, and wants them to be happy. He worked out a great deal I could not refuse. Purchased and happy. The rating I have given is provide what one wants, and wants them to be happy. He worked out a great deal I could not refuse. Purchased and happy. The rating I have given is accurate. More

Excellent experience, great to work with, they were very up front with us. We got what we wanted. This is my 2nd car from Pohanka. up front with us. We got what we wanted. This is my 2nd car from Pohanka. More