
Pohanka Acura
Chantilly, VA
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Raymond Morton has great customer service and is the best!!! Pohanka is awesome. I've had excellent service every time I go to take my car in. I would definitely go to ray if I was purchasing another Ac best!!! Pohanka is awesome. I've had excellent service every time I go to take my car in. I would definitely go to ray if I was purchasing another Acura! I love my car More
Acura makes great cars and Pohanka is the best dealership to purchase your Acuras. I'm always please doing business with them and their customer service can't be beat. to purchase your Acuras. I'm always please doing business with them and their customer service can't be beat. More
Kudos to Yong Kim. He was great start to finish. He kept in touch with me over a period of about 2 weeks while I was deciding what car I wanted to lease. He was not pushy, only professional. He did m kept in touch with me over a period of about 2 weeks while I was deciding what car I wanted to lease. He was not pushy, only professional. He did much of the work up front to minimize the amount of time we had to spend at the dealership. Also, a shout out to Joey in finance. He kept the ball rolling and got us through that part quickly and efficiently. Not bad for a Hokie. Finally, I like the fact that I got 300 dollars for my 23 year old Acura Integra which my wife bought there in 1990. Although it still ran great, I really did not expect that much. Great experience. Go Yong and Joey!!!!! More
Last month i was looking to purchase a 2010 Lexus IS250 because my previous car had died. I was literally on the way to Maryland to purchase a car, when Glenn from Pohanka sent me pictures of the same car, because my previous car had died. I was literally on the way to Maryland to purchase a car, when Glenn from Pohanka sent me pictures of the same car, but in black! I decided to stop by on my way to Maryland and ended up leaving that day with a new car. This was my first time purchasing my own car, but Glenn and Ana were so helpful and patient with me. When i was getting ready to drive off the lot, Glenn regretfully informed me that there was only one set of keys, not 2 like he originally had thought. He promised to follow up with the prior owner to see if he could get me an extra key and spare me the $450 to get a duplicate made. Two weeks later he emailed me to let me know he had driven to the prior owner's house in Leesburg to pick up the second key, and he would have it waiting for me the receptionists desk. I can not say enough good things about my experience with Glenn at Pohanka Acura. Thank you Glenn for your patience. You definitely exceeded all expectations! More
I have purchase Acura MDX from this dealership couple of days back. They were extremely welcoming and accommodating. I worked with Frank Ha from sales and Ray Morton from Finance. They very patient with al days back. They were extremely welcoming and accommodating. I worked with Frank Ha from sales and Ray Morton from Finance. They very patient with all our questions and very detailed with the answers. I visited couple of other dealerships before visiting Pohanka , and undoubtedly Pohanka was the best of all with respect to the customer treatment and Price. More
This is my second experience with Pohanka! Absolutely, first rate! Very professional and willing to work with you to meet your goals, not their goals! I will always return to Pohanka, Omar Omland and Ja first rate! Very professional and willing to work with you to meet your goals, not their goals! I will always return to Pohanka, Omar Omland and Jamal. Very pleasurable experince! I highly recommend this dealership! More
I would like to recognize Jose and Joey for the experience at Pohanka Acura in Chantilly. Top of its class!!!!. Jose was very knowledgeable of his product, I didn't feel pressured to buy immediatel experience at Pohanka Acura in Chantilly. Top of its class!!!!. Jose was very knowledgeable of his product, I didn't feel pressured to buy immediately but I got a great deal so I couldn't pass it up! I would also like to thank Joey for advising us on what Pohanka had to offer based on our needs and not just trying to sell my wife and I products. I'm definitely coming back again for a future purchase. More
Phuong Davidson was a wonderful salesperson. She was determined to make sure that I was more than satisfied with my new car choice. In addition, she took lots of time to explain how to work the technol determined to make sure that I was more than satisfied with my new car choice. In addition, she took lots of time to explain how to work the technology in the RDX. I never felt rushed or pressured. I felt fortunate to have worked with Phuong at Pohanka. This dealership is the best in terms of sales people and service. Deborah of Alexandria More
I really didn't know what to expect after working with another Acura dealership 18 months earlier but the dealer (Phuong) made us feel very comfortable and we never felt rushed or pushed. She worked with another Acura dealership 18 months earlier but the dealer (Phuong) made us feel very comfortable and we never felt rushed or pushed. She worked with us for over 2 hours and was very patient with us and our abundant questions. There seemed to be good communication overall with sales and finance groups. In the end the numbers were close enough for the options we wanted and left feeling like we met our objectives as far as the vehicle, options, and price point. Overall a positive experience and we are happy with our new TL. More
I am giving this dealership great rating because these guys really helped me to get into a car that I really wanted and needed. They went over and beyond any expectation that I had about dealing with car guys really helped me to get into a car that I really wanted and needed. They went over and beyond any expectation that I had about dealing with car salesmen. Phil Barau always had answers for the questions that i was asking and was very knowledgeable. Phil walked thru the whole process and wasnt very pushy like other salesmen. Then Joey O'Bryhim the finance manager was also very help and went out of his way to get me a good low monthly payment rate with low rates. Joey made you feel like he wasnt out to just the money and run. And Nik Namdar was also great where he also put the customer 1st. AndI would highly recommend them and the dealership to everyone who wants top notch service and not feeling that they are getting taking like at other dealerships in the dc metro. More