
Pohanka Acura
Chantilly, VA
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Mr. Gonzales has been more respectful to all of my needs. I have never bought a car from him. I have to say though he really knows how to make you feel special and important. I was so impressed by him tha I have never bought a car from him. I have to say though he really knows how to make you feel special and important. I was so impressed by him that when he asked me if I was in the market and I told him no, I came up with the idea to introduce him to my brother , up to date Christian Aguirre has purchased more than one car from him. My next car purchase will be an Acura and I will buy it from Lenny. Aaron A. Aguirre More
As an out of town shopper, I have heard good things about this dealership and decided to give them a try as they were the only ones that had the color I was looking for. They offered a reasonable price (Mor this dealership and decided to give them a try as they were the only ones that had the color I was looking for. They offered a reasonable price (More than my other offer but worth it for the color) were very easy to deal with and made the whole experience pleasant. Matt was very professional and helpful and I would recommend him to anyone who is looking for a new Acura. This has made it obvious to me why they are the largest Acura dealership in the country! More
My dealings with Pohanka Acura were one of my best ever with a dealership. Being an individual in sales my biggest expectation is that I get great service and treated like I am as important as any customer with a dealership. Being an individual in sales my biggest expectation is that I get great service and treated like I am as important as any customer served. The best part of the experience with Pohanka is after a submission online I received a call in only a short matter of time. I can say at the exact same time I submitted 3 inquiries and I had basically come to a sales agreement with Matt before I ever even got a call back from the other dealerships. To go a step further Matt goes an extra mile and offered a delivery for the most reasonable price I have seen of a car. Being a couple hundred miles away and a busy individual this put their customer service over the top for me. I will definitely contact Matt and Pohanka in the future when I am ready to upgrade my Acura. Thanks guys!! More
When speaking with Lenny, he was very personable and knowable about his inventory and service department. Any questions I had about financing, he took the time to explain the diffeance between leasing a knowable about his inventory and service department. Any questions I had about financing, he took the time to explain the diffeance between leasing and buying. I felt so much better and intelegant about my decision moving forward now and in the future. More
pohanka acura, and also Lenny Gonzales are true proffessionals it has been a pleasure and I would never hesitate to refer. they are very informed the over all experience was very refreshing compare proffessionals it has been a pleasure and I would never hesitate to refer. they are very informed the over all experience was very refreshing compared to other dealers. thank you Lenny and Pohanka Eric R. Brown More
I had been looking for sometime to purchase a MDX and had visited many dealerships. Buying a new car is often a very stressful process but when Lenny came over and introduced himself, I quickly felt confide visited many dealerships. Buying a new car is often a very stressful process but when Lenny came over and introduced himself, I quickly felt confident that I could trust him. He actually made the whole process enjoyable. I will definitely by from Pohanka again bc of Lenny More
Matt was very helpful and responsive. He worked with me to get the best price for the car I was buying and with the car I was trading. He also drove the car to my home in Pennsylvania, which was very conv to get the best price for the car I was buying and with the car I was trading. He also drove the car to my home in Pennsylvania, which was very convenient. I would surely recommend this dealer! More
Went to Pohanka for a great deal on an Acura TSX. Could not find what we were looking for in upstate NY, so drove to VA and got a great deal. This dealer has a great selection and great customer service. not find what we were looking for in upstate NY, so drove to VA and got a great deal. This dealer has a great selection and great customer service. I would recommend them to anyone. The used TSX was also in outstanding condition. Everything was very smooth and Pohanka helped me all the way through the paperwork and getting the plates even though I was from out of state. More
Even though we did not purchase the vehicle here, but the salesperson seems to be polite and informative. Very nice! I would highly recommended. Just look at the dealership's website, the service dept eve salesperson seems to be polite and informative. Very nice! I would highly recommended. Just look at the dealership's website, the service dept even open up until midnight! Terrific! Highly recommended!!! More
I regularly use several Acura dealerships in the Washington DC metro area, (recently Pohanka) for servicing my Honda and Acura cars, because I have found that the service from the Acura dealerships Washington DC metro area, (recently Pohanka) for servicing my Honda and Acura cars, because I have found that the service from the Acura dealerships is exceptional or great. The "BEST" or "holy-grail" of exemplary service (with DAYS of lasting impact) is after taking time out of my hectic day to squeeze in a dreaded car service repair, and deal with the "I-66 commute" (depressed after an hour+ in traffic); IS, picking up my car after the repair and sitting in a clean car, washed, dry, vacuumed and smelling good, makes me feel like the car runs better even if the service department did none-thing to affect the ride. Then each day for the next few days I get ready to make that "I-66 commute" and get back into a proud clean car and remember the great service again. This makes me feel better about spending the money to get a car repaired. Then suddenly I need to use the wind-shield washer and remember "darn" I did not fill it, but to my surprise the service center took care of that also, WOW!! now I think to myself they took care of all kinds of things that I don't even know about. I am a valued customer, and feel proud to bring my car to this Pohanka service center!! That is the experience, that I have had from the Acura service center, no not every time but several times, and is why I keep going back. More