
Pohanka Acura
Chantilly, VA
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I used the internet to do my comparison shopping. I knew exactely what I wanted, so I was comparing apples with apples. Kwin was responsive, and listened to what I wanted instead of insisting that I "come exactely what I wanted, so I was comparing apples with apples. Kwin was responsive, and listened to what I wanted instead of insisting that I "come in" every time we emailed. As Pohanka has always done the service on my last two Acuras, I decided to go with her eventho she was $300 over the next dealer. I felt the $300 was worth the goodwill. I have been extremely happy with Kwin's attention to detail, absolute committment to service, and complete knowledge of the car. She has been delightful to work with. My choice to go with Kwin and Pohanka Acura to purchase my 2010 TSX was the right choice. I will gladly recommend Kwin to anyone looking for a new or pre-owned vehicle. Also, the main reason I have been loyal and support Pohanka Acura is because of their outstanding Service Representative, Jerry Soriano. Jerry has been honest, fair, and trustworthy in all the dealings I have had with Pohanka's service department. I can not imagine having anyone else ever be in charge of the care and maintenance of my car but Jerry. Kwin Leynes in Sales and Jerry Soriano in Service --- a winning combination. More
Great dealership. They know there cars, will work with you without a lot of pressure and do a great job. Service department is terrific. Freddie and Jennifer are two terrific people who are helpful and you without a lot of pressure and do a great job. Service department is terrific. Freddie and Jennifer are two terrific people who are helpful and understanding. Just bought two TL's and they are great cars. More
I had a really great experience at this Acura dealership. While working with Abdul Gist, he made it a very comfortable purchase for my very first vehicle. I ended up purchasing a 2008 used car, and he made While working with Abdul Gist, he made it a very comfortable purchase for my very first vehicle. I ended up purchasing a 2008 used car, and he made sure I got exactly what I was looking for. I took my time looking for the right vehicle at many other dealerships and other options, however when it came down to the quality of service and reassurance I needed to feel comfortable with my first car purchase, he made it very easy for me to make my decision. I told him what I was looking for, he found it, I came in for a test drive, and from there we agreed on a very reasonable price. He knew I was on a budget, as most of us are nowadays, and he was still able to find everything that I wanted in my vehicle. From the very first of working with Abdul, I never felt pressured to purchase anything I wasn't comfortable with buying yet. After going back and forth between different cars that I was looking for, he showed me a few different models that he knew I'd be interested in, and from there I found exactly what I was looking for with very little effort on my part. Of course everyone dreads the financial aspect of the deal, however Abdul made the process very clear and comprehensive. If I was ever confused on any portion of the deal terms, he was able to explain it in a different way until I fully understood that portion. He knew exactly what my budget was and made sure my deal was within those limits. Overall, I was very pleased with the entire process of buying my first car. I would reccommend Abdul Gist to anyone who needs that little bit of extra guidance and doesn't want to feel like your dealing with your everyday car salesman. He is a very friendly and easy to talk to professional who will guaranteed find you the car you are looking for, without question. More
Had a wonderful experience with Omar at Pohanka Acura! Excellent customer service and had the best price in the Eastern part of the US! It was well worth traveling 6 hours to pick up the vehicle. Omar wen Excellent customer service and had the best price in the Eastern part of the US! It was well worth traveling 6 hours to pick up the vehicle. Omar went above and beyond for my business and it was an excellent experience. Look forward in working with Pohanka in the future no matter what part of the US I live! More
The simplest, most straight forward and pleasant car purchase, I have ever experienced. Great price, honest interchange, customer centric. It was well worth traveling over 125 miles. Eric Harmon was purchase, I have ever experienced. Great price, honest interchange, customer centric. It was well worth traveling over 125 miles. Eric Harmon was a pleasure to deal with, friendly, knowledgeable, and accommodating. This has set a new standard for me in automobile purchasing. More
The simplest, most straight forward and pleasant car purchase, I have ever experienced. Great price, honest interchange, customer centric. It was well worth traveling over 125 miles. Eric Harmon was purchase, I have ever experienced. Great price, honest interchange, customer centric. It was well worth traveling over 125 miles. Eric Harmon was a pleasure to deal with, friendly, knowledgeable, and accommodating. This has set a new standard for me in automobile purchasing. More
Oscar was great. He guided us through the whole process. My husband and I were a bit worried buying a used car but with Oscar's guidance, we felt relaxed and secure that we are buying the best car for our b My husband and I were a bit worried buying a used car but with Oscar's guidance, we felt relaxed and secure that we are buying the best car for our budget. On top of that, when it was time to pick up the car, he went out of his way to drive my other car since I didn't have anyone with me that afternoon. It was complete red carpet service. I definitely would refer my friends to see Oscar if they need a car! Thanks Oscar! More
Mort Rezaee made the car buying experience wonderful. He's very honest, straight forward, helpful and felt like he was family. This is our 3rd Acura we have purchased from Pohanka and from Mort. We will He's very honest, straight forward, helpful and felt like he was family. This is our 3rd Acura we have purchased from Pohanka and from Mort. We will continued to refer all of our friends and family to him. I love my new MDX, it's perfect for the kids and I! Thank you Mort. Michelle Arnold More
When I went in to Pohanka Acura in Chantilly, VA I was blown away by how friendly and accommodating all the staff were. The sales department, reception, and managers were all very customer friendly and at blown away by how friendly and accommodating all the staff were. The sales department, reception, and managers were all very customer friendly and attended to every need and concerning question I had. I had gone to other dealerships around the northern Virginia area and the prices were not nearly as good as Pohanka's. I bought a new 2010 TSX and am loving it! They worked to get me a good deal on the price and gave me what I wanted inside the car. It has the best gas mileage out of any car I have owned before and drives smooth and safely, not to mention it's a sport luxury car and looks great! I worked with Josh and he took his time and gave plenty of his patience with me when I could not decide which color car I wanted and what features I planned on getting with my car. If you want a good experience then ask for Josh. Pohanka has the best quality cars around and the best prices hands down. More
They had the exact vehicle that my wife wanted at a price that let's just say was incredible. I'm blessed in that I live in an area that has many Acura dealerships to choose from and I drove past at least th that let's just say was incredible. I'm blessed in that I live in an area that has many Acura dealerships to choose from and I drove past at least three (Radley, Chevy Chase, Rosenthall) to take my business to Pohanka. Yes, their that good!! I had my deal done primarily thru email, went in filled out the remainder of the paper work and my wife picked up the vehicle the next day. Friendly, no-haggle, low pressure, customer service focused dealership with a great service department. This is my second vehicle purchase from Pohanka Acura in three years. More