
Pohanka Acura
Chantilly, VA
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New purchase Just purchased a new 2019 MDX TECH from Pohanka Acura, and we’re very happy with the SUV. The buying experience has been a pleasure with the great he Just purchased a new 2019 MDX TECH from Pohanka Acura, and we’re very happy with the SUV. The buying experience has been a pleasure with the great help from Rimoun Youssef and Calvin. Both explained clearly just about everything, and have displayed the willingness and excellent customer service to work with us. This has made the purchase much easier since we came in and completed everything in 3 hours. 👍👍👍 More
Great Service from Preston Hill Want to thank all here for being so helpful and making this experience for me more relaxing for a vehicle purchase. Preston did an outstanding job and Want to thank all here for being so helpful and making this experience for me more relaxing for a vehicle purchase. Preston did an outstanding job and made me feel comfortable for this whole event. I highly recommend hi if you have the opportunity to get his help and services. He explained everything and went way beyond what I expected so thank you very much. More
Fast, Friendly Service Yong was professional, patient, and easy to work with. He communicated throughout the entire process and was able to get us an amazing deal. Without Yong was professional, patient, and easy to work with. He communicated throughout the entire process and was able to get us an amazing deal. Without a doubt, will be a return customer. More
Nice experience Faran was easy to work with, very nice guy, very knowlegable about the car we were buying and the sale was easy for him. We knew what we wanted, walk Faran was easy to work with, very nice guy, very knowlegable about the car we were buying and the sale was easy for him. We knew what we wanted, walked in, test drove it and made a decision. The disappointing part was that we said that we were leaving to go out of town and even though we were paying cash and sent him everything in advance, we were still there for 3 hours. The finance guy...yes, we still had to meet with a finance guy, was knowledgeable but maybe a little pompous. All in all the experience was fine. More
AMAZING FAST SERVICE I was shopping around for a good mileage, size, & comfort SUV. I decided to stop by Acura to check out their MDX selections and models. As soon as I p I was shopping around for a good mileage, size, & comfort SUV. I decided to stop by Acura to check out their MDX selections and models. As soon as I parked, I was welcomed by two professional salesmen & I had a great energy feel towards Mr.Yong Kim. He answered all my questions and was very educated with ALL the vehicles. I did not plan on purchasing a vehicle that day, but Mr.Kim set me up with a deal I could not walk away from. Thank you for an amazing purchase and customer service. More
Very Solid Sales Representative - Asad Ali Asad handled some very difficult questions very well. I was aggressive during the sales process, and Asad handled it like an absolute professional. Asad handled some very difficult questions very well. I was aggressive during the sales process, and Asad handled it like an absolute professional. I would not, however, recommend dealing with Sai Mehta, his manager. Sai Mehta was condescending and impatient, and I found my brief 5-minute experience with Sai Mehta disappointing. A general sales manager should have at least a modicum of respect towards his clients, and Sai Mehta did not exhibit this standard. Asad Ali, however, was top notch A+. See him if you are purchasing a vehicle from Pohanka Acura. More
Professionalism I do recommend the professionalism of the salesman Faran Fayaz who since the moment I spoke with him on the phone until I left driving a great vehicle I do recommend the professionalism of the salesman Faran Fayaz who since the moment I spoke with him on the phone until I left driving a great vehicle. He followed up with accuracy on any question I had about the vehicle. Thanks Faran. Maria More
"Lousy Experience" I traded in my 2016 MDX for the 2019 MDX and had an extra 21,000. Called Acura and they told me that they will forgive me for 10,000 for loyalty progr I traded in my 2016 MDX for the 2019 MDX and had an extra 21,000. Called Acura and they told me that they will forgive me for 10,000 for loyalty program and I owe them for the 11,000. Pohanka agreed to roll over the $2,100 for the extra miles into my new lease. I got a letter from Acura letting me know that I still owe the money and when I went back to the general manager, Greg Altman, who made the deal with me, he denied it and told me he never made that deal and that the price he gave me is without the extra miles? Please do yourself a favor and stay away from them; they are cheating manipulating sales people...so dishonest it is disgusting! More
Pohanka dealerships Friendly customer-oriented staff willing to work for you . Fast professional service who are eager to get you to Ge completely satisfied no matter wha Friendly customer-oriented staff willing to work for you . Fast professional service who are eager to get you to Ge completely satisfied no matter what More
Excellent experience I have been very happy . I highly recommend Al Gavri... the process was easy simple and quick . He followed up the following day and made sure I was h I have been very happy . I highly recommend Al Gavri... the process was easy simple and quick . He followed up the following day and made sure I was happy . More