Pohanka Acura

I had a terrible experience today at Acura. I was invited to come in because they wanted to buy my 2024 Acura Integra, but the offer they presented was significantly lower—$5,000-$6,000 less th I was invited to come in because they wanted to buy my 2024 Acura Integra, but the offer they presented was significantly lower—$5,000-$6,000 less than other competitors. The only positive aspect of my visit was the sales representative, John, who was informative and genuinely tried to get me a better offer. However, after four hours of discussing potential new cars and negotiating with the manager, my time was wasted. What was most disappointing was the attitude of the manager, Samantha, who eventually came to tell us they couldn't improve their offer. Her condescending tone made me feel belittled for wanting a fair deal. It was funny since I was invited in, expecting a reasonable offer due to their low inventory, but instead was treated like I was poor. I will now be selling my car since I no longer want to be tied to their brand any longer, and will no longer ever buy from Acura again. Crazy how one interaction changed me from a potential lifetime customer, to a lifetime hater. Even their direct neighbor, Pohanka Lexus offered 3k more than Acura. I guess Acura doesn't think their car is worth much lol... More

Thank you so much Yong Kim for helping me decide on my new car!! Walked away with a brand new 2025 Acura MDX and I’m extremely happy with my purchase. Yong Kim was amazing! new car!! Walked away with a brand new 2025 Acura MDX and I’m extremely happy with my purchase. Yong Kim was amazing! More

I would like to express my sincere appreciation for the excellent service I received from Young Kim. From the moment I arrived, Young was attentive and went above and beyond to ensure my needs were met. Th excellent service I received from Young Kim. From the moment I arrived, Young was attentive and went above and beyond to ensure my needs were met. Their professionalism and friendly demeanor made my experience truly exceptional. Young took the time to answer all my questions and provided valuable insights that helped me make informed decisions. I felt genuinely cared for throughout the entire process. Thank you, Young, for your outstanding service!" More

Mr. Yong Kim was very helpful and pleasant to work with. He had a great balance of being knowledgeable, but giving us time to explore and think through our options. We had an excellent experience, we highly He had a great balance of being knowledgeable, but giving us time to explore and think through our options. We had an excellent experience, we highly recommend him. More

Mr. Yong Kim is very knowledgeable on the Acura brand car and he is very helpful to respond to customer request. Would highly recommend Mr Kim for your car buying needs. and he is very helpful to respond to customer request. Would highly recommend Mr Kim for your car buying needs. More

Yong Kim took care of me in a straightforward no xx matter. It was nice to be given the facts, offered honest opinions, and ways to save money simple and clean. matter. It was nice to be given the facts, offered honest opinions, and ways to save money simple and clean. More

Mr. Yong Kim Is very knowledgeable on the Acura brand and goes the extra mile to ensure you are taken care of. Would highly recommend Mr Kim for your car buying needs. goes the extra mile to ensure you are taken care of. Would highly recommend Mr Kim for your car buying needs. More

I TOOK MY CAR FOR REGULAR SERVICE AND MY CAR WAS RETURNED TO ME WOTH CRACKED WINDSHIELD.THEY DENIED THAT IT WAS DONE AT THEIR DEALERSHIP.AFTER COMPLAING WITH GENERAL MANAGE ,SHE ASKED ME TO BRING THE CAR BAC TO ME WOTH CRACKED WINDSHIELD.THEY DENIED THAT IT WAS DONE AT THEIR DEALERSHIP.AFTER COMPLAING WITH GENERAL MANAGE ,SHE ASKED ME TO BRING THE CAR BACK FOR INSPECTION.THE ASSISTANT SERVICE MANAGER TOOK SOME PICTURES AND TEXT ME BACK WITH SOME FABRICATED PHOTOS.I AM NOT HAPPY WITH THEIR RESPOND AND HOPE THEY WILL DO THE RIGHT THINGS AND RESOLVE THE ISSUES. More

I have worked with Yong for many years and many car transactions. He cares is super knowledgeable about the Acura brand, cares about the customer and their happiness with their purchase. I highly recom transactions. He cares is super knowledgeable about the Acura brand, cares about the customer and their happiness with their purchase. I highly recommend Yong for your next visit to Pohanka More