Pohanka Acura

2019 Acura RDX Advance purchase We had a wonderful experience with our first Acura purchase at Pohanka Acura in Chantilly. Faran Fayaz helped us from start to finish with our inquir We had a wonderful experience with our first Acura purchase at Pohanka Acura in Chantilly. Faran Fayaz helped us from start to finish with our inquiries. We had been working with a number of different dealerships and went with Pohanka because of the proximity, pricing and high level of service. We were impressed with the personal touch each of the different groups provided throughout the process. Whether it was Ziad helping during the financing portion, or meeting the service department or Faran giving us a thorough and knowledgeable presentation of the cars features - they covered all the bases! Rick Praml stopped by to introduce himself which we thought was a nice touch. Faran was conversational and a joy to work with. We would definitely recommend Faran and Pohanka Acura to friends! More

Best ever!! After nearly 50 years, I now understand the difference between a salesman and a true professional. Yong Kim's patience, courtesy, and breadth of knowl After nearly 50 years, I now understand the difference between a salesman and a true professional. Yong Kim's patience, courtesy, and breadth of knowledge resulted in my feeling that he genuinely wanted to do right by me, not just in the sale portion but the subsequent ownership and driving part. He went out of his way to figure out my priorities and match them with the right car, and for an excellent price. The test drives were thorough, varied, and I drove away in my new TLX feeling confident. I will recommend him to friends without hesitation or qualification. Additionally, 'Flip' Carleton, Finance Manager, was fast, efficient, equally as professional, and made what is normally the least enjoyable part of the process -- hard as this is to believe -- actually fun. This is the 3rd Acura I have purchased from Pohanka, and by far and away the most fun, most relaxed, and best value all around. I have recommended Pohanka for years. Now I am going to add Yong Kim and 'Flip' Carleton to my must-have list. Great job! More

MDX Awesome Overall, my purchase experience was extremely satisfying. I am very happy with my lease. Joseph Nwakanze had all the answers to my numerous question Overall, my purchase experience was extremely satisfying. I am very happy with my lease. Joseph Nwakanze had all the answers to my numerous questions. I was impressed with his professional and knowledge He was very pleasant to work with and I will definitely recommend him to any of my coworkers, family and friends. I am definitely coming back in 3 years to work with him for my next purchase. More

Great experience (RDX purchase) I purchased 2018 RDX from Pohanka Acura last weekend. Joe has been very patient and walked me through the whole process. He stayed late on Saturday, a I purchased 2018 RDX from Pohanka Acura last weekend. Joe has been very patient and walked me through the whole process. He stayed late on Saturday, and answered all my questions about this car. Overall, very good experience. I definitely recommend him! More

Extremely bad sales service Had an appointment with Nick Durham at 2 pm today. I had made the appointment a week back. The manager from the dealership called today morning and co Had an appointment with Nick Durham at 2 pm today. I had made the appointment a week back. The manager from the dealership called today morning and confirmed the appointment. I and my wife reached there at 1:45 pm and they kept us waiting till 4 pm, when Nick finally told us that he is not available and we have to reschedule! If their sales is like this, one can imagine their after sales service! More

Knowledgeable and Professional Sales Associate I really appreciated Joseph’s in depth knowledge of both the MDX and RDX. Also his patience with walking me through the options and prices of the vehi I really appreciated Joseph’s in depth knowledge of both the MDX and RDX. Also his patience with walking me through the options and prices of the vehicles. He is not pushy and allows the car and his knowledge to sell the vehicle. I highly recommend him for your buying needs at Pohanka Acura. More

Well taken care of I know that I wasn't the easiest customer Yong Kim ever met but he was the epitome of patience and very quick to respond to all my many questions! We I know that I wasn't the easiest customer Yong Kim ever met but he was the epitome of patience and very quick to respond to all my many questions! We worked together for a very long time to locate the exact vehicle package I was looking for. I would most definitely recommend him to anyone who doesn't want to feel as though they are being railroaded through a dealership! More

Great experience of Professional My wife and I were very impressed. Yong Kim was very kind and courteous. More importantly, he was very professional in providing me with clear inform My wife and I were very impressed. Yong Kim was very kind and courteous. More importantly, he was very professional in providing me with clear information of the vehicle. It was a greatest experience! More

"Most Excellent Service & Highly knowledgeable Sales Assoc" Overall, my purchase experience was highly satisfying and My family and I were very happy with the purchase. Yong Kim had all the answers to numer Overall, my purchase experience was highly satisfying and My family and I were very happy with the purchase. Yong Kim had all the answers to numerous questions we had and we were all impressed with his knowledge and his willingness to be upfront without any hidden agenda that you would sometimes experience in dealership. He was very pleasant to work with and I will definitely recommend him to any of my family and friends who is looking to purchase a car. I am definitely coming back to work with him for more purchases for many years to come! Thank you Young!! More