
Pohanka Acura
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 1,616 reviews
Great experience! RJ provided us with a practical and low pressure experience. Very knowledgeable about the product. Listened to our needs. Most importantly, we weren't RJ provided us with a practical and low pressure experience. Very knowledgeable about the product. Listened to our needs. Most importantly, we weren't pelted with calls, texts and emails following our visit!! More
Great Experience One of the best dealership experiences I've ever experienced. Joseph was extremely patient and worked with me to get the price with which I was comfor One of the best dealership experiences I've ever experienced. Joseph was extremely patient and worked with me to get the price with which I was comfortable. I am very happy with my vehicle and the service I received and will be recommending Joseph to my friends and family! More
Tish & Ray are the best! I recently came to Pohanka Acura in late August trying to get out of my then Hyundai’s Elantra. I was over paying and the car was just a huge stress. I recently came to Pohanka Acura in late August trying to get out of my then Hyundai’s Elantra. I was over paying and the car was just a huge stress. They looked over my contract and promised they would help me get into a new Acura. The process was the most efficient, Tish constantly communicated with me, keeping me updated. They both made the process so smooth, and best of all I felt I could trust them. I would recommend this dealership to anyone. Don’t go anywhere else for an Acura!! More
NEVER returns phone calls when you leave a message I have called over 20 times trying to get a refund on the service warranties I purchased last year. When the finance manager would not return messages I have called over 20 times trying to get a refund on the service warranties I purchased last year. When the finance manager would not return messages and emails, I also left messages with the Finance Director and the Customer Service Representative. They did not return my calls either. This dealer could save money by eliminating its switchboard since the company practice is to ignore all messages. More
Answered all our question, kept in contact, did not pressure Mr. Kim was knowledgeable and answered our questions in a timely manner. He kept in contact but respected our time by not inundating us with emails a Mr. Kim was knowledgeable and answered our questions in a timely manner. He kept in contact but respected our time by not inundating us with emails and calls throughout the buying process. We felt he gave us a good price and matched others to earn our business. More
Very satisfied customer in my new 2018 TLX Joseph worked with my family and I for over several weeks to ensure we were making the right decision in purchasing our new vehicle at the Chantilly A Joseph worked with my family and I for over several weeks to ensure we were making the right decision in purchasing our new vehicle at the Chantilly Acura, which includes: test driving multiple vehicles and showing us the different features on each vehicle, negotiating a reasonable trade in offer on our Nissan, and following up after the purchase to ensure we were 100% satisfied and knew how to operate all the features on the new car. I will definitely recommend my friends and family to this location. More
Highly Recommend Nicholas Shirley sales representative did an excellent job answering all my questions during the buying process and explaining the features of the car Nicholas Shirley sales representative did an excellent job answering all my questions during the buying process and explaining the features of the car I purchased. I'm very pleased with the car I purchased and got a great deal thanks to Nicholas who took time to familiarize me with the car and buying options! x More
Great Experience! I bought a like new BMW from JOSEPH A NWAKANZE. No pressure and attentive. I got the rate I wanted, the trade in value I wanted and a car I love. I hi I bought a like new BMW from JOSEPH A NWAKANZE. No pressure and attentive. I got the rate I wanted, the trade in value I wanted and a car I love. I highly recommend if you are in the market for a new or used car go and check these guys out! Thanks for making this a painless and positive experience! I will be back. Jonathan Meadows More
Purchasing My Acura MDX Tech Pohanka Acura sells premium cars and SUVs. Fortunately for its customers, it has the inventory/ service/parts department and sales professionals that Pohanka Acura sells premium cars and SUVs. Fortunately for its customers, it has the inventory/ service/parts department and sales professionals that matter. I was very fortunate to have met Phuong Davidson, a sales associate at Pohanka Acura. If you are in the market for a new Acura, I highly recommend you consider meeting Phuong Davidson. About 4 years ago, I purchased my first MDX Tech from Phuong. When it was time to upgrade, I hoped Phuong was still with Pohanka Acura; she was; and we closed on our deal in a matter of days. She knows the product inside and out and will work hard to get you the deal you want. She is no nonsense; honest; direct; responsiveness and a person with high integrity. I would do business with Phuong again. In fact, I told her I'd be in touch in about 4 years when it was time for our next MDX Tech. Between the outstanding service department and Phuong, I have become a devoted customer of Pohanka Acura. More
Walked out a happy customer I had test driven a few vehicles at Pohanka during my initial car search, and Elizabeth was very helpful. When I was finally ready to purchase, I retu I had test driven a few vehicles at Pohanka during my initial car search, and Elizabeth was very helpful. When I was finally ready to purchase, I returned to work out a deal. Elizabeth and Tony were open to working with me, and I purchased a new RDX Advance, in just the color combo I wanted. The process was ok, although I wasn't exactly sure what was going on for the time I was sitting in the dealership. Then finished out the transaction with 'Flip' who helped me understand the process since I was financing with my credit union. At day 3, happy with the purchase, and happy to be able to deal with a local dealership with good hours for maintenance. More