Pohanka Acura

Good Experience I had a very good experience trading in my old Acura TL and upgrading to an Acura MDX at Pohanka Acura in Chantilly. Elizabeth worked with myself and I had a very good experience trading in my old Acura TL and upgrading to an Acura MDX at Pohanka Acura in Chantilly. Elizabeth worked with myself and my husband and made us feel comfortable throughout the experience. She talked us through the process, made everything feel right, and helped make it a joyous occasion to get a new car. The process took longer than expected because of financing but I would recommend working with Elizabeth so you get the deal you deserve! More

Good experience with trade in to get new car It took about 3 hours to have a very smooth transition, my old car was valued for trade in, my new car was test driven, financing was arranged includi It took about 3 hours to have a very smooth transition, my old car was valued for trade in, my new car was test driven, financing was arranged including paying off old loan and starting new one, plates were transferred, registration done ( no DMV, yeah!) and I was given a teaching session on all the cool features of my new Tech package. Everyone was pleasant and polite, I would use them again. More

Consistently great service! I recently purchased an RDX from Yong and throughout the process, he and his team were very helpful. When I was ready to trade in my sedan, Pohanka A I recently purchased an RDX from Yong and throughout the process, he and his team were very helpful. When I was ready to trade in my sedan, Pohanka Acura was at the top of my list of dealerships to visit because my husband has been very pleased with his purchase 2 yrs ago with Pohanka. I will continue to keep Pohanka Acura in mind for any future car purchases! They are worth the hour drive from my house! When I noticed a small chip in my windshield after I drove my new car home, Yong was eager to help me get it fixed. Pohanka had my car ready for me in 2 days More

Amazing Experience!!! I was very indecisive about the vehicle I wanted and if the transition from my old car was worth it. Overall, it was. I worked with Sales Consultant Y I was very indecisive about the vehicle I wanted and if the transition from my old car was worth it. Overall, it was. I worked with Sales Consultant Yong Kim and General Sales Manager Jamal Edmonds who both took the time to explain all my options as well as made sure I received the best deal for my buck. I absolutely love my car and so happy about my purchase. I purchased the new 2018 Acura TLX and have no regrets. The car offers more safety aspects than my first car as well as a lot of leg space. This car practically drives itself with the added functions they have. Definitely worth it. More

Excellent customer service and follow up in the experience. The salesperson Phuong Davidson was exceptional in helping me to find the car I requested and at the price, I was looking to spend. They are truly cu The salesperson Phuong Davidson was exceptional in helping me to find the car I requested and at the price, I was looking to spend. They are truly customer focus and helping you make the right purchase. The experience was rewarding for me. I would highly recommend them for your car buying experience. More

We just bought Our car at Pohanka Acura It was great experience at Pohanka acura with really good agent. Ryan was patient with smile through out the negotiations. Also gave us some time to t It was great experience at Pohanka acura with really good agent. Ryan was patient with smile through out the negotiations. Also gave us some time to think about the purchase. More

Great experience We just purchased a 2004 Honda CRV as a first car for our daughter. My brother, who knows more about cars than I do, spoke with Ms. Kim via email befo We just purchased a 2004 Honda CRV as a first car for our daughter. My brother, who knows more about cars than I do, spoke with Ms. Kim via email before we decided to see the vehicle. It was a big, scary purchase for us, and it was a big deal to get that kind of money together-- but Ms. Kim was very helpful and I was especially appreciative that she gave us time to ourselves so that we could talk about it and be really, really, REALLY sure we were ready to make the purchase. She also met us at the dealership on a Sunday morning (our only available time), and helped us make sure the purchase stayed in our budget. In the scheme of things, this was an inexpensive, high-mileage older car: a small sale. But Ms. Kim treated us with great respect, and we left feeling happy and confident that we put our kid in a great starter car. More

Jospeh was Amazing! It's not often you write a review when the transaction/sale didn't occur. I meet Joseph while shopping for a specific MDX model/color. Pohanka did It's not often you write a review when the transaction/sale didn't occur. I meet Joseph while shopping for a specific MDX model/color. Pohanka didn't have my car. However, Joseph was completely professional and continued to provide details and assistance. I recommend working with Jospeh for an easy, no stress sales process. More

Elizabeth is great! Ms. Elizabeth Kim assisted me with my purchase of a 2018 Acura RDX. She was very friendly and patient while I decided on the final vehicle and made su Ms. Elizabeth Kim assisted me with my purchase of a 2018 Acura RDX. She was very friendly and patient while I decided on the final vehicle and made sure I was familiar with every part of vehicle, including friendly reminders to make sure I retrieved everything out of my trade-in vehicle. I never felt pressured into a deal that I wasn't comfortable with. Ms. Kim is an asset to Pohanka Acura. More

Why you should not buy your car from pohanka acura I have recently bought a used car from pohanka Acura. I thought they were selling me a good item, but it turns out they lied to me. They told me that I have recently bought a used car from pohanka Acura. I thought they were selling me a good item, but it turns out they lied to me. They told me that their cars were inspected thoroughly and they fix everything. But, they did not inspect the car thoroughly because the car did not pass my state's inspection and it was required to be fixed to pass the inspection. It was a major thing, so I am very angry that they told me that the car was in perfect shape. I do not recommend you buying a car here because you do not know what you're buying, also the finance manager was not even nice. The finance manager was only focused on getting the deal done, rather than taking care of the customer. For your safety and everything, don't waste your money here. Have a good day and thank you for reading. More