Pohanka Acura

Satisfaction When we arrived, we were met with a young, personable, eager to please, sales person. He had a very likable personality. He asked us if we were in the When we arrived, we were met with a young, personable, eager to please, sales person. He had a very likable personality. He asked us if we were in the market for a new vehicle. We told him that we were just looking. I can say that at most dealerships that we visited, when we said we were just looking, the salesperson would say "OK, but if you need anything, I'll be around", then we would never see that person again. Not RJ, he continued to ask us questions about the vehicles we had looked at, what we liked or didn't like about them. Both my wife and myself found RJ easy to talk to and very knowledgeable about Acura. He was even forthcoming when he didn't have an answer to our questions and asking a fellow sales person for help. I find that very refreshing. We found ourselves taking a test drive in the MDX. My wife was delighted with how it handled and it's ride leaving me satisfied. Our visit ended with us telling RJ that we wanted to test drive other car brands and that if we were still interested, we would return. We test drove a few other brands, but none that we were overly excited about. During that time, RJ kept in touch but was never annoying answer all questions I had. I began being interested in a hybrid which RJ was able to answer all my questions since I knew next to nothing. We returned a week later, test drove a hybrid and excited about the prospect of owning one. Now was the time to talk price. RJ was very professional, never being overly aggressive or unreasonable and listening to all our concerns and counter offers. In the end, we were very pleased with the deal we made. Overall, our experience with RJ and the dealership was very pleasing. As a final note, the more I drive the MDX, the more I love it. More

Great experience! I've had an Acura for 13 years and loved it! It was difficult to let it go, but it was time. I thought about several other options before deciding t I've had an Acura for 13 years and loved it! It was difficult to let it go, but it was time. I thought about several other options before deciding to buy another Acura. I have been a loyal customer of Pohanka for those 13 years and I was completely comfortable working with them again. Yong Kim is such a kind, patient person and a great asset to Pohanka. Yong made the entire process easy and made sure I understood all the features. I love my new MDX! Thank you! More

Another Happy Customer I recently purchased a new MDX from Mr. Kim. He greeted us Immediately when we walked in the door and asked how he could help. He was very professio I recently purchased a new MDX from Mr. Kim. He greeted us Immediately when we walked in the door and asked how he could help. He was very professional without being pushy. He was efficient, non-nonsense and very helpful throughout the entire process. He was extremely knowledgeable and took the time to go through all of the features of the car. I have been a customer of Pohanka for over 10 years and this is my third (and favorite) MDX! Their service hours and loaner cars make it very convenient to go there. Im sure will enjoy my new car for many years! If you are in the market for a new acura, I highly recommend Mr. Kim! More

No pressure, fast and fair purchase process Elizabeth Kim was our Sales Consultant. From the time she greeted us at the front door, to the experience of handing over the keys to our 2017 MDX, th Elizabeth Kim was our Sales Consultant. From the time she greeted us at the front door, to the experience of handing over the keys to our 2017 MDX, this was a as good as a car buying experience can get. This is our second MDX purchase from Pohanka Acura. "Liz" listened to us as we expressed our needs, showed us an MDX that met those needs, and at no time did she even mention price. The price she offered us was below the figure we secured from a national car buying service. This young lady is knowledgable, personable and fair. Ask for her, by name, and you won't be disappointed. More

excellent Joseph was professional and personable and knowledgeable and went the extra mile. This dealership is pure excellence and Joseph is outstanding. I was Joseph was professional and personable and knowledgeable and went the extra mile. This dealership is pure excellence and Joseph is outstanding. I was extremely happy with me experience. Sincerely, john More

So Fast I was looking for a vehicle over the weekend. Unsure of what I wanted I dealer jumped a bit looking for a "cheap" vehicle. I wasted 2 days going to di I was looking for a vehicle over the weekend. Unsure of what I wanted I dealer jumped a bit looking for a "cheap" vehicle. I wasted 2 days going to different dealers when I should have just come to Pohanka first. Test drove the first car within 10 minutes and the drive lasted longer than the sale itself. I didn't realize while looking for "cheap" vehicles I was able to get in a brad new Acura for about the same price. Joseph was laid back and easy to deal with. More

Great People Today has been such a great pleasure working with Mr. RJ & Mr. Ray. Everyone at Pohanka Acura made you feel like family. Thank you so much for all you Today has been such a great pleasure working with Mr. RJ & Mr. Ray. Everyone at Pohanka Acura made you feel like family. Thank you so much for all your help & the things you do. You make the impossible possible & I would buy from you all again. More

Elizabeth is amazing! Elizabeth Kim was our sales associate and the process of leasing a car could not have been smoother or more pleasant. We texted and talked on the phon Elizabeth Kim was our sales associate and the process of leasing a car could not have been smoother or more pleasant. We texted and talked on the phone to get to a price I was happy with and then my husband and I went in to the dealership. After a quick test drive, Elizabeth expedited the paperwork and we were out the door with our new car in about an hour. Elizabeth took great care in explaining all of the car's technology to me and even set up my phone and contacts. It was clear that my husband and I were her number one priority while in the dealership. Elizabeth introduced us to the service team, finance personnel, provided us with boxes to clean out our old car and then helped us gather our belongings to ensure we didn't forget anything. Elizabeth's bubbly personality and efficiency made this our best car buying experience ever. More

Best customer service Our experience of buying a car was such a smooth and easy process because of Elizabeth Kim's help. It was one of the best car buying experiences we've Our experience of buying a car was such a smooth and easy process because of Elizabeth Kim's help. It was one of the best car buying experiences we've ever had. More

Professional and patient! Mr. Yong Kim put me at ease with my buying a new 2017 Acura MDX with the technology package. I had not bought a new car in many years and was somewhat Mr. Yong Kim put me at ease with my buying a new 2017 Acura MDX with the technology package. I had not bought a new car in many years and was somewhat apprehensive, but he made the entire buying experience less of an ordeal. He is professional, courteous and very patient. More