
Pohanka Acura
Chantilly, VA
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New Acura Knowledge sales person. Very pleasant to work with. guided us through the process without putting any pressure on us to buy the vehicle. We arrived on Knowledge sales person. Very pleasant to work with. guided us through the process without putting any pressure on us to buy the vehicle. We arrived on time and we found the sales person waiting for us with all relevant information. since we were purchasing through COSTCO program, there was no price bargaining. We were done with the whole process within two hours.We had our own financing More
Good deal with Hana We had a good experience at the Pohanka dealership as soon as we walked onto the lot. We browsed the lot for a few minutes, and with no pressure, dec We had a good experience at the Pohanka dealership as soon as we walked onto the lot. We browsed the lot for a few minutes, and with no pressure, decided to stay. We met Sales Rep Hana Supandi, who listened to our interests and scanned the inventory. After 2 test drives we made the decision for a 2014 RDX. Thanks to Hana and her colleague, Flip, this ranks as my best experience buying a car. More
Great experience with Hana! Hana has been very patient and helpful. She takes time answering all of our questions. She is very considerate, pleasant and resourceful. She was the Hana has been very patient and helpful. She takes time answering all of our questions. She is very considerate, pleasant and resourceful. She was the reason we came back after shopping around a couple of other car dealers and made the decision for a 2017 RDX. Thanks to Hana! More
Excellent sale with Hana Supandi!! Hana helped my wife and I with our recent MDX purchase at Pohanka. She was very pleasant and helpful in making our decision. We didn’t know that the Hana helped my wife and I with our recent MDX purchase at Pohanka. She was very pleasant and helpful in making our decision. We didn’t know that the dealership had just closed when we came in, but she and the rest of the Pohanka team stayed late without any notice. We found the entire experience, to include financing, to be smooth and stress fee. She and the rest of the Pohanka team took excellent care of us, and I would recommend them. More
Excellent customer service I had the pleasure of working with John Pokrant. I wasn't exactly sure what I was looking for and he was very patient and helped me narrow down what w I had the pleasure of working with John Pokrant. I wasn't exactly sure what I was looking for and he was very patient and helped me narrow down what was most important on my list. He didn't rush me or get annoyed when I asked a lot of questions and he truly provided great customer service! He was a genuinely nice and honest guy and the main reason I decided to purchase a new car from pohanka. I would definitely recommend this dealership and especially John Pokrant to everyone looking for a new car. Overall everyone we came in contact with was great to deal with. It was a great experience!! More
new customer Mr. Kim was very helpful. He made car shopping easy. I certainly will recommend Mr. Kim to family and friends. My husband and I did not have to spend Mr. Kim was very helpful. He made car shopping easy. I certainly will recommend Mr. Kim to family and friends. My husband and I did not have to spend many hours at the dealership. More
Five star experience with dealership & sales consultant I recently purchased my 2018 Acura TLX Sedan through the Pohanka Acura dealership. The entire experience, from the time we walked in with only a "noti I recently purchased my 2018 Acura TLX Sedan through the Pohanka Acura dealership. The entire experience, from the time we walked in with only a "notional" idea of the purchase we had in mind, up to the point, 3 days later, when we drove away in my brand-new, accessorized TLX, was a top-notch one, both worry & hassle-free. The entire dealership works like clock-work; the negotiations were well-focused, and the sales consultant, Joseph, as well as others in the sales & finance departments were extremely professional & courteous, and very eager to help us out along the way in "sealing" a deal that was conducive to the customer. Everything was explained to us in easily understandable language. The car was delivered in immaculate condition with the as-discussed accessories added, and in the delivery time-frame discussed. Joseph, our Sales Consultant, was extremely professional right through-out the entire experience. He very patiently answered all our questions about the car and its features, painstakingly explained various capabilities of the car as we took a test-drive, and post purchase, kept us informed every step of the way over the next couple of days while the car was being detailed and "accessorized". I really appreciated the follow-up "texts" that Joseph sent us informing of where the car was in the process along the way to delivery to us. Everything was handled in a very professional manner. Joseph even made it a point to introduce us to the Service Department manager. That kind of customer service & dedication to customers is a very rare find this day and age, and we truly appreciate Joseph's efforts in this regard, and in making us feel extra special throughout our car-buying experience. I will definitely be recommending Joseph Nwakanze and the Pohanka Acura dealership to others. More
Fast and honest new car deal on 2017 RDX. Yong Kim is the best New car salesman we've ever had. He's every easy to deal with, He gave the best price on the New 2017 RDX and no gimmick, no was Yong Kim is the best New car salesman we've ever had. He's every easy to deal with, He gave the best price on the New 2017 RDX and no gimmick, no wasting time for us. We will contact him for any new Acura in the future. Thank you. Julie. More
Thank you Joseph Joseph Was ready for us before we arrived the dealership Car pulled up and clean,got me the price I wanted Process was fast and efficient I will Joseph Was ready for us before we arrived the dealership Car pulled up and clean,got me the price I wanted Process was fast and efficient I will recommended Joseph More
Great sales staff! Staff was very knowledgeable of the vehicles even the used inventory. Prices were better than any other dealer in the area. The trade in offered on my Staff was very knowledgeable of the vehicles even the used inventory. Prices were better than any other dealer in the area. The trade in offered on my old vehicle was very competitive. More