
Pohanka Acura
Chantilly, VA
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Buy New car Mr. Kim is very professional and spent time to explain for me about pricing and warranty. I am happy with Pohanka dealer at Chantilly.👍 Great custo Mr. Kim is very professional and spent time to explain for me about pricing and warranty. I am happy with Pohanka dealer at Chantilly.👍 Great customer service and friendly. More
Excellent experience I just purchased my 2017 Acura RDX from Pohanka Acura in Chantilly, VA. Joseph NWAKANZE is excellent to work with. He is nice, friendly, and professio I just purchased my 2017 Acura RDX from Pohanka Acura in Chantilly, VA. Joseph NWAKANZE is excellent to work with. He is nice, friendly, and professional. It did not take long for me to get the car out the door. If you want to buy an Acura, I highly recommend Joseph to you. More
Great Experience! Joseph made our car buying experience wonderful! We originally looked at a new MDX with him before deciding on purchasing a used car. After a few mont Joseph made our car buying experience wonderful! We originally looked at a new MDX with him before deciding on purchasing a used car. After a few months of looking at various other dealerships, we were happy to see that Pohanka Acura had the car we were looking for. Upon arrival, Joseph greeted us and remembered exactly who we were from the few months prior! He is kind, knowledgable, and very helpful. Made the car buying process very easy! More
Nicholasville Shirlet was great! Nicholas was excellent and would recommend him for his patience, assistance and sales follow-up. With Nicholas and Tony, the sales manager, the exper Nicholas was excellent and would recommend him for his patience, assistance and sales follow-up. With Nicholas and Tony, the sales manager, the experience was awesome. Will be back in the future...... More
2015 Acura TLX Purchase I showed up around 630/7pm and was treated with great respect for the entire rest of the evening. I worked with Joseph Nwakanze. He was extremely help I showed up around 630/7pm and was treated with great respect for the entire rest of the evening. I worked with Joseph Nwakanze. He was extremely helpful, knowledgeable and understanding. He helped get me the best car I could buy and keep it in my budget. Even though the dealership closed at 9 he was so polite and kind as the buying process went on passed that. I would recommend him and this dealership to anyone. More
Nicholas elevated the buying experience! Nicholas and the team at Pohanka were phenomenal to work with. Honest, trustworthy, and cooperative. Characteristics I value from car salespeople havi Nicholas and the team at Pohanka were phenomenal to work with. Honest, trustworthy, and cooperative. Characteristics I value from car salespeople having had a father in the business. Highly recommend them. More
Quick & Easy Deal The salesperson, Elizabeth Kim was amazing, she worked hard to get us the price we wanted and and was so nice to my wife and I. Ms. Kim was quick in g The salesperson, Elizabeth Kim was amazing, she worked hard to get us the price we wanted and and was so nice to my wife and I. Ms. Kim was quick in getting us a test drive in the model we requested and than we had 5 colors to choose from and all the colors to choose from in our interior choice. Most dealerships listen to want you would like in a car and than offer you what they have, sometimes the two are not the same. We got exactly what we wanted in an SUV. I realize Pohanka didn't manufacturer the vehicle we purchased but they were so informative about the car and and the service technician even talked to me about doing my own maintenance (Something I've always enjoyed doing myself) and gave me his card to call him with any questions and he could walk me through the do-it-yourself maintenance. More
Good experience and easy to buy Worked with Liz Kim and it was great working with her. She spent quality time and helped with making the buying experience a good one. Worked with Liz Kim and it was great working with her. She spent quality time and helped with making the buying experience a good one. More
Would not provide a loaner unless I spent over $200 I bring the car 35 miles for service, so that I can get a loaner. I came at 9 am on Father's Day Sunday, very quiet time. I asked to get a loaner wh I bring the car 35 miles for service, so that I can get a loaner. I came at 9 am on Father's Day Sunday, very quiet time. I asked to get a loaner while my car was serviced -- I was told that unless I paid a $129 diagnostic fee in addition to the oil change and safety inspection, I could not have a loaner. There are many competing dealers in the area and I was surprised that there was no flexibility given that I was literally the only service customer. Very disappointed in the customer experience--after having come to this dealer for 10 years and spent thousands of dollars with them, will find a different dealer. More
Amazing & Quick I bought many cars in my life, but the experience I went through in Pohanka Acura with Nicholas Shirley was above and beyond my expectations. I'm very I bought many cars in my life, but the experience I went through in Pohanka Acura with Nicholas Shirley was above and beyond my expectations. I'm very satisfied with the service he provided. This is the second car he helped us buy and we will surely come back for a third buy. Thank you so much! More