Pohanka Acura

Excellent Customer Service Nick is excellent in helping us buy our Acura MDX. His very detailed in explaining to us all the features of the car. His very patient and accommodati Nick is excellent in helping us buy our Acura MDX. His very detailed in explaining to us all the features of the car. His very patient and accommodating. His a very friendly guy. His not even annoyed that my son was there who keep on bothering us instead he gave him a spinner to play with. I highly recommend pohanka acura. Everybody is very friendly and nice in that dealership. More

Terrible negotiating experience Always had excellent experiences with Pohanka Lexus and expected Acura to be no different, unfortunately, that was not the case. I will summarize the Always had excellent experiences with Pohanka Lexus and expected Acura to be no different, unfortunately, that was not the case. I will summarize the experience by saying that Ryan Cartee could use a lesson in negotiating skills and general customer service. More

Happy with my new Acura I would like to thank your "new car sales" representative at the customer service division for her excellent support. Elizabeth Kim took care of all m I would like to thank your "new car sales" representative at the customer service division for her excellent support. Elizabeth Kim took care of all my queries in a very short period of time. She also provided timely and helpful advice regarding the brand of Acura TLX that I was purchasing. She let me know all the important information regarding the product including its new features, technology buttons and color options that are available. I am with my wife and two daughters I urgently required information regarding the car. Elizabeth was extremely attentive and she listened to all my concerns with a great deal of patience. As a working professional, I need a reliable car to drive every day. I was very thankful that Elizabeth explained which car will suit my needs best. She also solved the problem regarding the part I needed for my old car. She has a caring approach and she is a true professional. Please accept my gratitude towards her speedy and efficient service. I was able to complete the transaction within two hours thanks to her attentive and alert presence. Bonus is that she is also bilingual in English and Korean. I would like to commend Elizabeth for her professionalism and superlative skills. And Pohanka Acura Dealership because this is the second car I purchased in this location. As always they have huge selection of Acura Models in stock, better prices, better experience and customer service is superb. More

Excellent car buying experience thanks to Mr. Kim I thank Mr. Kim for being professional, polite and upfront with everything. He had no problems matching deals from other Acura dealerships. He took I thank Mr. Kim for being professional, polite and upfront with everything. He had no problems matching deals from other Acura dealerships. He took time to explain everything I needed to know about my new 2017 RDX. He even programmed my favorite XM station and home address in the navigation. I would certainly recommend Mr. Kim to anyone looking to buy a new Acura from Pohanka. More

Great experience Our buying experience was made that much more pleasant because we were helped by the great staff here - especially with Joseph and Tony aiming to plea Our buying experience was made that much more pleasant because we were helped by the great staff here - especially with Joseph and Tony aiming to please us (the customer). The Pohanka Chantilly dealership obviously cares about their reputation and service. I would certainly recommend the dealership to others. More

Hana Supandi! It was a privilege to work with Hana. My wife and I had a very positive experience with Hana and the Pohanka dealership. The process took a few months It was a privilege to work with Hana. My wife and I had a very positive experience with Hana and the Pohanka dealership. The process took a few months but Hana was very patient and treated us very well. On the day of the purchase, Hana went the extra mile and explained all of the features of the MDX, and promptly followed up with us the following day. Thanks Hana! More

Great Experience!!! It was a joy to work with Hana. I wanted to purchase a used sedan. Hana showed me options and I came across an Acura TL. Hana demonstrated a in depth It was a joy to work with Hana. I wanted to purchase a used sedan. Hana showed me options and I came across an Acura TL. Hana demonstrated a in depth understanding of the cars she was selling. She worked hard to be sure that I had time to decide if the TL was the vehicle for me. Her and her team get 5 stars from me. I look forward to working with her in the future. More

The Best Buying Experience!! We received Excellent Customer Service from Tony Ramazani And Joseph Nwakanze at Pohanka Acura. Both were Passionate about winning our business. They We received Excellent Customer Service from Tony Ramazani And Joseph Nwakanze at Pohanka Acura. Both were Passionate about winning our business. They made buying a new Acura a great experience!! We will definitely recommend Acura to our family & friends. More

Super friendly staff The Pohanka Acura had a super friendly and helpful staff that helped me get the car that I wanted. Each time, they greeted me with respect and made su The Pohanka Acura had a super friendly and helpful staff that helped me get the car that I wanted. Each time, they greeted me with respect and made sure they knew what kind of car I wanted. Hana helped make sure the car was in good condition and right for me! More

Purchased 2017 Acura MDX I had an amazing experience at Pohanka Acura with Yasir Raphael. He went above and beyond to make sure that I walked out of the dealership with my MDX I had an amazing experience at Pohanka Acura with Yasir Raphael. He went above and beyond to make sure that I walked out of the dealership with my MDX. He was able to answer all my questions and was extremely professional and knowledgeable. Everything was straight forward with him and he was able to work with my financial needs. The customer service at the dealership is outstanding and super friendly! More