
Pohanka Acura
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 1,614 reviews
Poor Quality Control- Safety inspection beware! Turned in Acura TSX for a B1 service and State safety inspection. After driving off of the lot, noticed my Right Front Headlight was not working- cri Turned in Acura TSX for a B1 service and State safety inspection. After driving off of the lot, noticed my Right Front Headlight was not working- critical to a Safety Inspection. Called the shop, Service manager did not offer to pay for the repair, only said to bring the car back. Lost my trust... More
A fantastic car buying experience! Yong Kim reached out to me when I was doing my initial research on buying a car. From the start he was very knowledgeable and pleasant to deal with. Yong Kim reached out to me when I was doing my initial research on buying a car. From the start he was very knowledgeable and pleasant to deal with. When I arrived at the dealership for a test drive, he was there to meet me with everything ready to go. The price we agreed to on the new car was very fair and I would not hesitate to do business with him again. I highly recommend Yong Kim and all of the staff at Pohanka Acura. More
Great first purchase at Pohanka! A great experience with Pohanka and our salesman John Pokrant! He kept me in mind with the specific car I was interested in. Very courteous, attentive A great experience with Pohanka and our salesman John Pokrant! He kept me in mind with the specific car I was interested in. Very courteous, attentive and not at all pressuring. More
Another awesome experience :) My husband and I purchased 2 cars (our 3rd and 4th) with Yong Kim, he is the BEST. I love the Acura MDX and TLX. The dealership is fantastic. I'll My husband and I purchased 2 cars (our 3rd and 4th) with Yong Kim, he is the BEST. I love the Acura MDX and TLX. The dealership is fantastic. I'll keep coming back. More
Best experience I every had at Acura chantilly 👌 I had one of my best experiences at Acura, especially with JOSEPH he was very knowledgeable person, and the best thing he will work with you to get yo I had one of my best experiences at Acura, especially with JOSEPH he was very knowledgeable person, and the best thing he will work with you to get you the best price for youthat will be comfortable for you. I'm very happy about my new Acura. More
Purchase made easy – Ron My son and I were walking through Pohanka's parking lot looking for a birthday present for my wife when Joseph approached us with a big smile. Joseph My son and I were walking through Pohanka's parking lot looking for a birthday present for my wife when Joseph approached us with a big smile. Joseph presented well and came off as an honest and trustworthy guy. As we worked through the process of picking a car, Joseph gave a thorough explanation of each car’s features. He knew the product and made picking a car easy. What impressed me the most about Joseph was the time he spent with my wife showing her the features of her new RDX. I really appreciate the effort Joseph put into making the purchase easy and everyone happy. Thanks Joseph!!! More
Amazing Experience! I had a great experience at Pohanka Acura. My salesman Yasir Raphael went above and beyond to make sure I was satisfied. He was very professional and I had a great experience at Pohanka Acura. My salesman Yasir Raphael went above and beyond to make sure I was satisfied. He was very professional and knew the answers to all of my questions. I also want to thank Ray Morton for all of his help in finance, he got me right where I needed to be with payments. I got an amazing deal on my Acura TLX. I highly recommend this dealership!! More
Highly Recommend Pohanka Acura I've purchased two new vehicles from Pohanka Acura: a 2010 MDX, and a 2017 MDX. While both transactions were straightforward, transparent, and drama I've purchased two new vehicles from Pohanka Acura: a 2010 MDX, and a 2017 MDX. While both transactions were straightforward, transparent, and drama free, my most recent purchase was the best experience I've ever had buying a new car. This was in large part due to my sales consultant, Hana Supandi. The entire process, from being greeted at the door, listening to my requirements, and producing the exact vehicle I wanted, was pain-free and professional. In fact, and I don't say this lightly, if I was designing the ideal (for the customer) car dealership sales process, I would be hard pressed to improve upon the experience I had. I got the price I wanted on the new car, and got an amount I was happy with for my trade. Ask for Hana! More
Great experience buying from Yong Kim! We have purchased many cars over the years, but Mr. Kim is the best salesman we have had. He is extremely familiar with the product, was able to answe We have purchased many cars over the years, but Mr. Kim is the best salesman we have had. He is extremely familiar with the product, was able to answer all our questions before and after the sale, made us feel at ease during the process, and explained all of the features of the automobile, an RDX, not once but twice! He really looks after his customers. More
Great customer service Joe was very helpful with the sales process from start to finish and has a great understanding of the Acura product line. His follow-up after the sale Joe was very helpful with the sales process from start to finish and has a great understanding of the Acura product line. His follow-up after the sale was extremely helpful as well. Would highly recommend. More