Pohanka Acura

Hassle free and very professional Shawn made the experience pleasant and hassle free. He was very professional and took his time to explain the features and options. I would definitely Shawn made the experience pleasant and hassle free. He was very professional and took his time to explain the features and options. I would definitely recommend friends to him. Jacqueline More

Very Good Customer Service and really professional - RDX2016 Shawn was the guy who is really professional in his Job and receiving customers right from they enter Pohanka's office till the deal is made.I was loo Shawn was the guy who is really professional in his Job and receiving customers right from they enter Pohanka's office till the deal is made.I was looking for specific color for RDX2016 model for quiet some time,he called me up and informed about the RDX availability of the what I need, Next day I went to meet him for test drive and deal is made with competitive price. I should mention that the Internet pricing was very very good for customers looking for deal to break with Pohanka Acura and definitely with Shawn. I am really impressed with Shawn, I would definitely recommend friends to him. I give a ***** (5 Star) for Shawn and ****(4 Star) for overall experience with Pohanka Acura-Chantily. More

Outstanding Customer Service and Price I ventured into Pohanka Acura to find out pricing on a 2017 Advance MDX with a specific color in mind. Josh greeted me as I was wandering around look I ventured into Pohanka Acura to find out pricing on a 2017 Advance MDX with a specific color in mind. Josh greeted me as I was wandering around looking for the vehicle. He helped me locate it and then we proceeded to discuss pricing. Josh noted the pricing I was looking for and after a couple of trips back and forth to his manager, Francis Mendiola, Pohanka had agreed to an outstanding price for the vehicle, which included also a few accessories. My wife and I returned the next day to sign the papers, first working with Josh, then with Ziad. Ziad was also fantastic to work with on the financing side. He was very honest and did not try to sell us anything that we didn't need (such as gap insurance). In fact we had to request to purchase the extended warranty, which was sold at standard Acura pricing, minus a Costco discount - something Ziad asked us about in order to provide the discount. When we went to pick up the vehicle, one of the accessories was not ready. Since we live out-of-state, Josh worked with Jamal Edmonds (General Sales Manager) to have the item installed at my local Acura dealer. As a courtesy for the inconvenience, Jamal also agreed to have Pohanka install a couple of additional Acura accessories that I purchased separately installed. Like both Josh and Ziad, Jamal was excellent to work with and wanted to make sure I left the dealership a satisfied and happy customer. To sum it up, the price was outstanding and all of the employees (Josh, Ziad, and Jamal) were fantastic to work with. I'd highly recommend Pohanka to others, even if you're traveling from out-of-state (as we did). More

Perfect Young Kim was thoroughly professional. He knows his cars and answered, with ease and obvious competence, all our questions. My wife and I greatly app Young Kim was thoroughly professional. He knows his cars and answered, with ease and obvious competence, all our questions. My wife and I greatly appreciated his "quiet" demeanor. He was very easy to talk to and got right to the business at hand when needed. We recommend him without reservation. Thank you Mr. Kim More

Good experience Our experience of buying the Acura TLX with Hana is excellent. She is very responsive, helpful and friendly. We would definitely come back to work w Our experience of buying the Acura TLX with Hana is excellent. She is very responsive, helpful and friendly. We would definitely come back to work with Hana to buy another car if we are buying another Acura. Hani also helped out and we are very happy with his service. We don't like the managers. One of the managers name is Francis. We understand that they can be firm with the price just like we did when we made our offer for the price. But they need to be friendly and pleasant. He acted like he is an important boss. To us he is just another sale person at the dealer. I came to this dealer because both of my sisters have previously bought two Acura there. More

Easy car buying experience! Phillip Carleton made buying our new beautiful MDX so easy! There was no pressure and he was extremely helpful. We are very glad that we met Phillip! Phillip Carleton made buying our new beautiful MDX so easy! There was no pressure and he was extremely helpful. We are very glad that we met Phillip! More

Compliment the sales person(Phoung). Dealing with Phoung Davidson has to be themost relaxing I have ever been in buying an automobile,\ not only does she have the personality she has t Dealing with Phoung Davidson has to be themost relaxing I have ever been in buying an automobile,\ not only does she have the personality she has the knowledge of the intiire product line. Will get another auto from her (Pohanka)Acura in thr e years More

Car buying, made EASY! My experience with Phuong, was very pleasant and smooth. I wasn't even planning on buying an SUV at this time. I came in for service on My 08 RDX, & My experience with Phuong, was very pleasant and smooth. I wasn't even planning on buying an SUV at this time. I came in for service on My 08 RDX, & Phuong approached my as I was checking out, the New RDX. There was no high pressure & I liked her approach and knowledge of vehicle. Now I am just enjoying driving it everyday! Thank you, Phuong for your pleasant service More

Great service and love our new mdx Very great experience overall. Great price, service, and product. Compared prices elsewhere, but they had the best deals. Service was also very prompt Very great experience overall. Great price, service, and product. Compared prices elsewhere, but they had the best deals. Service was also very prompt and helpful in assisting throughout the entire buying process. Would highly recommend. More

Great Experience Ended up getting a 2017 Acura ILX and my experience was wonderful dealing with the salesman Yasir Raphael. He showed us the vehicles and was very know Ended up getting a 2017 Acura ILX and my experience was wonderful dealing with the salesman Yasir Raphael. He showed us the vehicles and was very knowledgeable about the different specs of the car. He was not pushy or rude when talking about the cars and was very respectful and helpful when answering questions. He got me a great deal on the car and i walked away a happy customer.. More