Pohanka Acura

The best car buying experience Prior to Pohanka Acura, I had bought 4 cars from Toyota, Honda, Nissan and Hyundai. However, I have been to a lot more dealers, more than 20 to buy t Prior to Pohanka Acura, I had bought 4 cars from Toyota, Honda, Nissan and Hyundai. However, I have been to a lot more dealers, more than 20 to buy those 4 cars. Every single of them, I was exhausted to deal with those sales people in price and trade-in price. I was even getting a headache when I decided to get a new car because my CRV was getting old. However, the experience with Frank Ha was totally different. Actually, I was enjoying it. He was very friendly and knowledgeable. He first took care of my car's trade in value while we are checking out the new car. Usually, they do this last because they don't want to waste their time. However, he did it first even he was not sure if I am going to buy a new car or not. This made a big difference and it helped us to speed up the negotiation. So far it was my best buying experience. More

Excellent buying experience We are very satisfied with our purchase at Pohanka, mainly due to the excellent service rendered by our salesperson, Hana Supandi. We walked-in to the We are very satisfied with our purchase at Pohanka, mainly due to the excellent service rendered by our salesperson, Hana Supandi. We walked-in to the dealership to a warm welcome by her at the doorstep and walked out in less than two hours with a new RDX. Would certainly recommend the dealership! More

Great buying experience, straightforward sales process. Joshua Gettis was friendly and straightforward and helped me find the right vehicle, in the right price range for my budget. He was patient and ve Joshua Gettis was friendly and straightforward and helped me find the right vehicle, in the right price range for my budget. He was patient and very well informed. He was happy to show me around the lot as I looked at every possible option to find the right car. Once we selected a vehicle, he made the trade-in/buying process very quick and easy. The customer service provided by everyone at this dealership was prompt and friendly. I would definitely buy from here again. More

Extremely satisfied Great experience from moment walking in. Yong Kim was knowledgeable and extremely helpful. He took the time to understand what I was looking for and h Great experience from moment walking in. Yong Kim was knowledgeable and extremely helpful. He took the time to understand what I was looking for and he then shared his expertise thoughtfully. More

Great and Friendly Dealership Experience The car buying experience at Pohanka was great!! We visited Pohanka Acura back in February and were met by sales associate Elizabeth Kim. She greete The car buying experience at Pohanka was great!! We visited Pohanka Acura back in February and were met by sales associate Elizabeth Kim. She greeted us with a friendly smile and quickly put us at ease. She asked what we were looking for and offered us a test drive of a new TLX. We completed the test drive and then informed Elizabeth that we weren't ready to purchase. She asked if she could stay in touch and we said that would be fine. She continued to contact us at least once a month for the next several months. We were finally ready in August and met with Elizabeth again and were able to close a deal on a new TLX. The process that evening took only a few hours. Everyone at the dealership were extremely friendly and helpful. This is the second new Acura we've purchased from Pohanka, and it won't be the last. I would certainly recommend Pohanka Acura to anyone looking for a new car! More

Hana Supandi We worked with Hana and she made buying a car a nice experience and made exceptions to their process since we were traveling form SE North Carolina. We worked with Hana and she made buying a car a nice experience and made exceptions to their process since we were traveling form SE North Carolina. She made sure everything was in order when we arrived and it was. She explained most of the cars features and demonstrated them on a test drive. Very difficult to cover every detail the first time. She is highly focused to make buying a car or SUV a pleasant experence and is on a jouney to become an outstanding sales resource for Pohanka Acura. More

Customer Service is Key The customer service at Pohanka was amazing. I worked with Shawn and Hana to purchase a used 2016 MDX. I have been in many other dealerships and they The customer service at Pohanka was amazing. I worked with Shawn and Hana to purchase a used 2016 MDX. I have been in many other dealerships and they were a cut above the rest. They even drove me where I needed to be and dropped my car off at my house. Shawn was very knowledgable about the vehicle and Hana is such a doll to work with. I would definitely work with them again! Customer Service is key to me. I will pay extra to have great customer service, but I don't think I had to a Pohanka! More

Excellent experience buying a 2016 TLX with Anas Najjar My car buying experience with Pohanka Acura with Anas Najjar was simply amazing. After a test drive with Anas explaining all of the features of the c My car buying experience with Pohanka Acura with Anas Najjar was simply amazing. After a test drive with Anas explaining all of the features of the car we started talking price. I gave him the price I wanted to pay and he came back lower than my requested price using an online deal. I walked away feeling like Anas had sold me an awesome car and he got me the best deal he could. I would definitely recommend Anas to anyone in the market for a car at Pohanka. More

Great used car buying with Hana Supandi We've just bough a used 2013 Santa Fe at Pohanka Acura, and Hana was very efficient for the deal : all was clear, the presentation of the car was perf We've just bough a used 2013 Santa Fe at Pohanka Acura, and Hana was very efficient for the deal : all was clear, the presentation of the car was perfect, and we were able to complete the process very efficiently. I strongly recommend buying your car there, specially with Hana. Antoine More

A great car buying experience with Anas Najjar Anas kept up with the email communication on our inquiry for a 2016 MDX and spent time to explain about the car features as well as a test drive for d Anas kept up with the email communication on our inquiry for a 2016 MDX and spent time to explain about the car features as well as a test drive for demonstration. He is knowledgeable about the product and courteous, not pushy. We agreed on the sale price within half hour, which is something we did not experienced with other car buying deals. We definitely recommend Anas and Pohanka!!! More