Pohanka Acura
Chantilly, VA
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Great buying experience Elizabeth/Tish were very patient, knowledgeable and detailed. Elizabeth explained every feature of our 2017 RDX, and even helped us sync our phones. T Elizabeth/Tish were very patient, knowledgeable and detailed. Elizabeth explained every feature of our 2017 RDX, and even helped us sync our phones. The entire process went very smoothly and best car buying experience we ever had. More
Outstanding buying experience and customer service! Elizabeth was very knowledgeable and efficient. She explained every feature of our 2017 RDX, and even helped us sync our phones and upload our contac Elizabeth was very knowledgeable and efficient. She explained every feature of our 2017 RDX, and even helped us sync our phones and upload our contact lists. The entire process went very smoothly and was by far the best car buying experience we ever had. More
Great buying experience Bought new mdx on Black Friday. Sales and finance process were great. In and out quickly. No hard sell. Great price. Best car buying experience I have Bought new mdx on Black Friday. Sales and finance process were great. In and out quickly. No hard sell. Great price. Best car buying experience I have ever had. More
Very Good Customer Service and really professional - RDX2016 Shawn was the guy who is really professional in his Job and receiving customers right from they enter Pohanka's office till the deal is made.I was loo Shawn was the guy who is really professional in his Job and receiving customers right from they enter Pohanka's office till the deal is made.I was looking for specific color for RDX2016 model for quiet some time,he called me up and informed about the RDX availability of the what I need, Next day I went to meet him for test drive and deal is made with competitive price. I should mention that the Internet pricing was very very good for customers looking for deal to break with Pohanka Acura and definitely with Shawn. I am really impressed with Shawn, I would definitely recommend friends to him. I give a ***** (5 Star) for Shawn and ****(4 Star) for overall experience with Pohanka Acura-Chantily. More
Hassle free and very professional Shawn made the experience pleasant and hassle free. He was very professional and took his time to explain the features and options. I would definitely Shawn made the experience pleasant and hassle free. He was very professional and took his time to explain the features and options. I would definitely recommend friends to him. Jacqueline More
Outstanding Customer Service and Price I ventured into Pohanka Acura to find out pricing on a 2017 Advance MDX with a specific color in mind. Josh greeted me as I was wandering around look I ventured into Pohanka Acura to find out pricing on a 2017 Advance MDX with a specific color in mind. Josh greeted me as I was wandering around looking for the vehicle. He helped me locate it and then we proceeded to discuss pricing. Josh noted the pricing I was looking for and after a couple of trips back and forth to his manager, Francis Mendiola, Pohanka had agreed to an outstanding price for the vehicle, which included also a few accessories. My wife and I returned the next day to sign the papers, first working with Josh, then with Ziad. Ziad was also fantastic to work with on the financing side. He was very honest and did not try to sell us anything that we didn't need (such as gap insurance). In fact we had to request to purchase the extended warranty, which was sold at standard Acura pricing, minus a Costco discount - something Ziad asked us about in order to provide the discount. When we went to pick up the vehicle, one of the accessories was not ready. Since we live out-of-state, Josh worked with Jamal Edmonds (General Sales Manager) to have the item installed at my local Acura dealer. As a courtesy for the inconvenience, Jamal also agreed to have Pohanka install a couple of additional Acura accessories that I purchased separately installed. Like both Josh and Ziad, Jamal was excellent to work with and wanted to make sure I left the dealership a satisfied and happy customer. To sum it up, the price was outstanding and all of the employees (Josh, Ziad, and Jamal) were fantastic to work with. I'd highly recommend Pohanka to others, even if you're traveling from out-of-state (as we did). More
Perfect Young Kim was thoroughly professional. He knows his cars and answered, with ease and obvious competence, all our questions. My wife and I greatly app Young Kim was thoroughly professional. He knows his cars and answered, with ease and obvious competence, all our questions. My wife and I greatly appreciated his "quiet" demeanor. He was very easy to talk to and got right to the business at hand when needed. We recommend him without reservation. Thank you Mr. Kim More
Good experience Our experience of buying the Acura TLX with Hana is excellent. She is very responsive, helpful and friendly. We would definitely come back to work w Our experience of buying the Acura TLX with Hana is excellent. She is very responsive, helpful and friendly. We would definitely come back to work with Hana to buy another car if we are buying another Acura. Hani also helped out and we are very happy with his service. We don't like the managers. One of the managers name is Francis. We understand that they can be firm with the price just like we did when we made our offer for the price. But they need to be friendly and pleasant. He acted like he is an important boss. To us he is just another sale person at the dealer. I came to this dealer because both of my sisters have previously bought two Acura there. More
Easy car buying experience! Phillip Carleton made buying our new beautiful MDX so easy! There was no pressure and he was extremely helpful. We are very glad that we met Phillip! Phillip Carleton made buying our new beautiful MDX so easy! There was no pressure and he was extremely helpful. We are very glad that we met Phillip! More
Compliment the sales person(Phoung). Dealing with Phoung Davidson has to be themost relaxing I have ever been in buying an automobile,\ not only does she have the personality she has t Dealing with Phoung Davidson has to be themost relaxing I have ever been in buying an automobile,\ not only does she have the personality she has the knowledge of the intiire product line. Will get another auto from her (Pohanka)Acura in thr e years More


















