Pohanka Acura

Excellent customer service and focus, and expedient process Elizabeth worked tirelessly to get me the excellent deal I was looking for, and made the new vehicle car buying experience about as efficient and seam Elizabeth worked tirelessly to get me the excellent deal I was looking for, and made the new vehicle car buying experience about as efficient and seamless to me as it can be. This is my 6th new vehicle with Pohanka Acura over the last 11 years, and they keep getting it better and better making the experience as customer focused and friendly as possible, and I will continue to purchase my vehicles at Pohanka. More

Excellent car buying experience with MR Yong Kim. This is our second Acura my wife and I purchased from MR Yong Kim from Pohanka Acura. MR Kim was extremely helpful and informative throughout the tran This is our second Acura my wife and I purchased from MR Yong Kim from Pohanka Acura. MR Kim was extremely helpful and informative throughout the transaction. We specifically scheduled an appointment with Yong Kim based on our previous relationship when we purchased our first Acura several years ago. We are very pleased with our new car and the kind assistance from Yong. He is a pleasure to work with. More

A great experience with a great team, from start to finish I spent many hours working with Anas Najjar at Pohanka Acura to find the right Acura at the right price. He was very patient with me - I visited their I spent many hours working with Anas Najjar at Pohanka Acura to find the right Acura at the right price. He was very patient with me - I visited their dealership several times over several days and test drove several different cars; mostly because I was unsure of exactly what I wanted. I also had a trade-in that needed a little TLC for which they gave me a very fair offer. Anas never showed impatience when I tested 4 different SUVs between used RDX and MDXs. Their pricing is extremely aggressive. It's clear that they want to start the conversation by having the lowest list price in the area. Everytime I extended a search for a specific model they were showing up with the lowest price. Throughout the process, Anas and Jamaal (Sales manager) made me feel very at ease. I had my preconceptions about how the negotiation process would go, expecting it to be very intimidating and stressful. They disproved my assumptions by making it really easy, casual, and I never once felt pressure to make a decision I was not comfortable with. There were times that we did not agree on a price, but it's not like they were pushing me any more than I was pushing back at them. All in all I was really happy with the whole experience. When the hardest part is figuring out what car you want, I'd say it went pretty well. I went in planning to buy a used 2016 RDX, and ended up leasing a brand new 2017 MDX and I could not be happier with that decision. Their professionalism and courtesy throughout the process made me much more comfortable with my decision. I encourage anyone in the market for an Acura to stop in and ask for Anas. More

Hana's Outstanding Service Hana did a great job. Her pleasant personality and knowledge about the Acura made it easy for us. She was persistent in pointing out benefits of the Hana did a great job. Her pleasant personality and knowledge about the Acura made it easy for us. She was persistent in pointing out benefits of the Acura. Her phone call on the day we were about to purchase another car was convincing and led to our purchase of the Acura. Will recommend her to our friends who are considering buying a new vehicle. More

Hana's Great Service Hana did an awesome job! Her knowledge of the MDX was so good. She walked me through all the different features during test drive and at delivery. S Hana did an awesome job! Her knowledge of the MDX was so good. She walked me through all the different features during test drive and at delivery. She really knows her stuff! More

2016 Acura TLX - GO SEE PHILLIP!!! Purchasing a vehicle can be an exhausting process with various factors in your decision making. It’s often intimidating as some dealerships apply sale Purchasing a vehicle can be an exhausting process with various factors in your decision making. It’s often intimidating as some dealerships apply sales pressure as soon as you express interest in a vehicle. That was not the case at Pohanka Acura working with Phillip Carleton. From the very first interaction he was laid back making you feel comfortable as if you had known him for years. The test drive is where I feel he stood out above any other experience I’ve had. Instead of just giving you the keys to circle around the block, Phillip took the time to sit in the driver seat showing all the interior features of the vehicle. Next he drove the vehicle a short distance to demonstrate all the additional features that I possibly wouldn’t have noticed/tested had he not done so. During the sales process he was very knowledgeable on a lot of tough questions I had and made himself readily available with quick responses to any email/phone call. During the final sales process he was extremely detailed on every document making sure I had a full understanding before moving on. It’s not often you make large purchases feeling as if you 100% made the right decision but Phillip made the process so transparent I drove away smiling with confidence. Additional Ryan Cartee provided me multiple options for additional packages while purchasing a vehicle. He did not pressure or over elaborate on anything like I have experienced in the past. After discussing multiple options he customized what exactly I was looking for instead of a fixed package of something I did not want. More

Excellent service We were treated in a professional and courteous manner. Joshua explained the features in the car. He assisted in setting up my iPhone in the car. We were treated in a professional and courteous manner. Joshua explained the features in the car. He assisted in setting up my iPhone in the car. More

Great Experience This was an extremely fast and satisfying car buying experience. Mr. Kim was extremely helpful and knowledgeable about the vehicle we purchased. No pr This was an extremely fast and satisfying car buying experience. Mr. Kim was extremely helpful and knowledgeable about the vehicle we purchased. No pressure, hassle and haggle free, the way car buying should be. I highly recommend if you are in the market for an Acura! Scott Taylor More

Great Joshua not just helped me to find what I was looking for, he also gave me important information about the dealership. The service in this dealer is pl Joshua not just helped me to find what I was looking for, he also gave me important information about the dealership. The service in this dealer is pleasant. More

Bought a new car Joshua helped us get the price we were looking for. Professional, courteous and patient. would recommend him for purchase of any car at this dealershi Joshua helped us get the price we were looking for. Professional, courteous and patient. would recommend him for purchase of any car at this dealership. More