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Pohanka Acura

Chantilly, VA

4.6
1,616 Reviews

13911 Lee Jackson Memorial Hwy

Chantilly, VA

20151

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Showing 1,616 reviews

July 04, 2016

Awesome Car Buying Experience Working with Hana Supandi and the rest of the Acura team was nothing short of fantastic. Right from the get go Hana made my family and I feel welcomed More

by daluzda91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hana Supandi
June 29, 2016

great staff Mr. Kim took excellent care of me. He is very knowledgeable and answered all my questions with patience and courteously. He took me for an extended More

by acurapurchase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
June 27, 2016

Great staff Frank, John, and the rest of the staff are fantastic. Even after a miscommunication mishap, Frank worked with us to resolve the issue and get the best More

by SP
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Ha, John Brockmeyer
June 22, 2016

Our cars This was perhaps one of the best car buying experiences I have ever had. Hana Supandi was gracious, experienced, knowledgeable and patient with my fam More

by India Daniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hana Supandi
June 21, 2016

Fraud!!!! These people are fraud!!! raised the price of the car by $4000 while I was communicating with Phuong Davidson.... stay away specially if you are plann More

by 4ever4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phuong Davidson
Jun 21, 2016 -

Pohanka Acura responded

I apologize and as you can tell from our reviews, it is not standard procedure. We pride ourselves on being transparent and I especially dislike any time wasted or a guest feel that they were mislead. I would like to know which car, manager and when this happened, if you can tell me more. Can you give me more information, like was it a used car or an internet quote? Did you speak to a manager? My direct line and email are 703-502-3790 and lgonzales@pohanka.com Lenny Gonzales General Manager

June 11, 2016

Great car and great salesman! This makes the 4th car I have bought from Chantilly Pohanka and have always been been treated very professionally with courtesy and kindness. Mr. Y More

by DelawareHopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
May 31, 2016

Great experience leasing a New RDX Yong Kim was very helpful throughout the car buying experience. The dealership was a little busy, but he was quick to get us seated and got us squared More

by Heather Hong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yong Kim
May 25, 2016

Great car buying experience! We enjoyed working with Hana in buying our 2016 Acura RDX. Hana was friendly, courteous and helpful. Hana explained to us in detail about the RDX an More

by Hiram Prichard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Morton, Hana Supandi
May 24, 2016

Exceptional Experience with Elizabeth and Hana! Elizabeth and Hana helped us lease our new 2016 Acura ILX! Both of them were very enthusiastic and helpful with all of our questions! They were both v More

by Mraza2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hana Supandi, Elizabeth Kim
May 23, 2016

Great Experience We had a great car-buying experience with Hana and Linda. They were very helpful and listened to our questions and concerns. We were definitely happy More

by Monkey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Hemmer, Hana Supandi
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