
Pohanka Acura
Chantilly, VA
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Good overall Overall a fairly good experience. Gave four instead of five because of lack of communication between funding and transportation of car. I would buy fr Overall a fairly good experience. Gave four instead of five because of lack of communication between funding and transportation of car. I would buy from them again. More
great I bought MDX from this dealership few days ago. Excellent customer service and satisfied the price. Yong Kim is very friendly and highly recommend t I bought MDX from this dealership few days ago. Excellent customer service and satisfied the price. Yong Kim is very friendly and highly recommend to buy from Yong Kim. More
Easy- Peasy!!! It was very easy!!! I never felt pressured not even when we were just looking. We didn't go to buy that day just started looking but it was the perfe It was very easy!!! I never felt pressured not even when we were just looking. We didn't go to buy that day just started looking but it was the perfect match. The staff was awesome!!! Best car experience to date, and we have bought plenty before. Thanks More
MDX Purchase I've purchased two cars from Pohanka Acura over the past 10 years and it's because I feel I'm working with a professional organization, and the produc I've purchased two cars from Pohanka Acura over the past 10 years and it's because I feel I'm working with a professional organization, and the products they support and the service they provide are always above expectations. My wife was looking to replace our mini-van with an MDX - tech package. Hana and Linda assisted us in both qualifying our needs, showing us existing inventory / test drives and engaging us to find the right MDX for us. While we consider ourselves educated consumers, we're not the type of people who walk into a dealership and say "if you want to sell me vehicle X - this is what I'm going to pay...or I'll call Radley etc". I want a place I trust and people to help me get a good deal at a fair price - and that's been my experience at Pohanka Acura. We shopped around online, took our existing vehicle to Carmax for a trade in value and in the end - we found a tremendous deal at Pohanka with a better trade in value and a car above our expectations. Hana did a great job supporting us and manager - Francis was helpful without feeling he was pushing us - and we ended up finding a great MDX. I would highly recommend this dealership to anyone looking to buy a new or used/certified vehicle. My service experience has always been positive and I appreciate their professionalism and attention to detail. More
professionalism had a very good experience, was treated with courtesy and professionalism by the agent right from my first call. Will definitely buy from dealership a had a very good experience, was treated with courtesy and professionalism by the agent right from my first call. Will definitely buy from dealership again. More
Excellent Sales Rep! I just bought MDX from Mr Yong Kim and I am so confident that I will find him and buy my next car for sure. He was very honesty and professional, also I just bought MDX from Mr Yong Kim and I am so confident that I will find him and buy my next car for sure. He was very honesty and professional, also he is so knowledgeable on all the vehicles that help me able to make quick decision. Once again thank you so much. More
Amazing service. Love my new car. Yong Kim is an Amazing Rep. The customer service he provided was great! I would definitely recommend him to anyone who needs a new car. He was very kn Yong Kim is an Amazing Rep. The customer service he provided was great! I would definitely recommend him to anyone who needs a new car. He was very knowledgable and courteous. Answered all of my questions. He Helped me choose the best car for my budget and also worked out the best price available. Even after the sale he continued to show me EVERY feature on my car to where I didnt even need to look at the manual. Helped me set up my personal settings. Where Kim goes, I will follow simply because of the service provided. More
Excellent From the moment my wife and I arrived at Pohanka to shop for a new car, we had been well taken care of. Nathan went out of his way to show us options From the moment my wife and I arrived at Pohanka to shop for a new car, we had been well taken care of. Nathan went out of his way to show us options, ratings, etc. on the type of vehicle we were interested in buying. More
Amazing Personalized service Pohanka acura gave me one of the best price on the car and had a great personalized customer service.John was just amazing and the whole process from Pohanka acura gave me one of the best price on the car and had a great personalized customer service.John was just amazing and the whole process from purchase to delivery was seemless.They do have a very professional and personalized service which i felt was differentiator from some of the other dealership i have been. More
Excellent experience Mr. Najjar provided us the best car buying experience we have ever had. He was knowledgeable about the Acura RDX and the dealership gave us a good pri Mr. Najjar provided us the best car buying experience we have ever had. He was knowledgeable about the Acura RDX and the dealership gave us a good price on the vehicle. My wife and I especially appreciated how Anas was very helpful and patient with us throughout the whole process. In fact everyone we dealt with from the sales manager to the finance department gave excellent service. I would highly recommend Anas and the dealership. More