
Pohanka Acura
Chantilly, VA
Filter Reviews by Keyword
By Type
Showing 1,614 reviews
EXCELLENT CUSTOMER SERVICE!!!!!!!!!! I been looking around for a new car and really wanted acura again. Had 2001 CL Type S & 2009 TL Tech. Loved everything about it. Looks, performance o I been looking around for a new car and really wanted acura again. Had 2001 CL Type S & 2009 TL Tech. Loved everything about it. Looks, performance on car. But when new 2015 TLX came out I was little disappointed because it changed so much from the previous models but THANKS to Nathaniel Adams, I LOVE LOVE LOVE my new acura again. He helped me to get my 2015 TLX AWD TECH and I LOVE LOVE LOVE it. He made the car buying experience so easy and comfortable for me and I honestly dont think I had that experience before. To me buy car process was too long and boring. But this time he made everthing so smooth and easy and specially his customer service was excellent. I had to go back to ask him more questions (most of them was same questions that I asked him before) about the car, how it works and stuff, he didn't even get bother by it and took his time with me to explain the features and answered all my questions AGAIN and made me enjoy my car the way it should be. I'm so glad that I had chance to meet him as my salesperson and hope he stays with Pohanka for long long time because I'm sooooo going back there again for my next car and the dealer needs a person like Nathaniel Adams. Thank you for much for your EXCELLENT CUSTOMER SERVICE Nathan. More
Exceptional & Comfortable Car Buying Experience! The moment we walked into Pohanka Acura, we were welcomed with open arms and felt comfortable from the get-go. We worked with Jose and he went above a The moment we walked into Pohanka Acura, we were welcomed with open arms and felt comfortable from the get-go. We worked with Jose and he went above and beyond to ensure our needs were met and in the end we drove away with a car that fulfilled exactly what we were looking for. Jose and the entire staff were a pleasure to work, I highly recommend paying Pohanka Acura a visit when looking for a new car. More
"Phenomenal Work!!!" Andrew Yeboah and the Pohanka Acura Dealership team are phenomenal experts who explained the performance capabilities of our new Acura TLX. We were r Andrew Yeboah and the Pohanka Acura Dealership team are phenomenal experts who explained the performance capabilities of our new Acura TLX. We were referred by Omar Nafey and also received detailed guidance about other core enhancements like the body kit we added. We appreciate Pohanka Acura's hard work. Excellent customer service! More
1st car purchased here! Best experience as a first time car buyer. Chris was knowledgable and I felt genuinely cared for as a customer. I know from dealing with other car sal Best experience as a first time car buyer. Chris was knowledgable and I felt genuinely cared for as a customer. I know from dealing with other car salesman/dealers around the area, I received a great deal on my Acura. As a result, Acura Chantilly has a customer for life! More
Awesome experience! I would rate my purchasing experience for Acura MDX the best one. Credit goes to Yong Kim for his timely and prompt service to get me connected to tes I would rate my purchasing experience for Acura MDX the best one. Credit goes to Yong Kim for his timely and prompt service to get me connected to test drive the car and also taking care of everything on the day of buying. Yong Kim is very pleasant to work with. He advised me on the accessories that I picked. If I were to go to Acura again for me or any of my friends, I will definitely recommend him. I would like to mention the detailed walk-through of the car features by Nate Schroer. He did it before the test drive and also helped us program the car on the day of purchase. Over all, an enjoyable experience and excellent service from Yong Kim and Nate. Ramki More
Absolutely amazing!!! I bought my car from Andrew Yeboah and all I can say is that I will forever buy my car from his wherever he goes. I purchased a preowned Jeep Grand Ch I bought my car from Andrew Yeboah and all I can say is that I will forever buy my car from his wherever he goes. I purchased a preowned Jeep Grand Cherokee, and for him to know a lot of information about my car inside and out, yet his dealership is an Acura dealer, it just shows that he goes above and beyond to make sure that his customers get exactly what they want and a little bit more. More
Awesome experience ! Best purchasing experience ever. Andrew was super helpful and friendly in finding us our new Acura and we are so happy! Gave us the deal we wanted and Best purchasing experience ever. Andrew was super helpful and friendly in finding us our new Acura and we are so happy! Gave us the deal we wanted and took time to address all our needs. I'll definitely recommend this dealership to my family and friends. Hope Andrew never retires!!! More
GOOD, BETTER, BEST Great experience in purchasing 2015 TLX with Mr. Kim. I'm really happy with my 2015 TLX. Also, he was very helpful and explained detail.I recommend hi Great experience in purchasing 2015 TLX with Mr. Kim. I'm really happy with my 2015 TLX. Also, he was very helpful and explained detail.I recommend him who want to visit Pohanka Acura in chantilly in VA. More
Excellent, honest and personable! Mr. Kim made the experience very pleasant and was extremely helpful and honest about what he could and couldn't do for me. And sat with me for a good Mr. Kim made the experience very pleasant and was extremely helpful and honest about what he could and couldn't do for me. And sat with me for a good while after the transaction, synched my phone and explained all features of the car and said I could call or text with any questions. Great customer sservice! More
It was great working with Andrew Andrew was very nice to work with. Very professional, showed and explained all the options, and without pushing me to buy just to make a sale. I would Andrew was very nice to work with. Very professional, showed and explained all the options, and without pushing me to buy just to make a sale. I would totally recommend him to everyone. More