Pohanka Honda of Fredericksburg

Just a great dealership to work with. Their salespeople are top notch and very efficient. Was out the door in less than 90 minutes with a new car. I would work with Joey and Mel again, for sure. Also th are top notch and very efficient. Was out the door in less than 90 minutes with a new car. I would work with Joey and Mel again, for sure. Also their finance people made things very easy as well. More

Overall experience is 4/5 only because it took a really long time to complete the transaction - understandable on a busy holiday weekend. Mike Felini was courteous, respectful and tolerant of our 2 small long time to complete the transaction - understandable on a busy holiday weekend. Mike Felini was courteous, respectful and tolerant of our 2 small children we had no choice but to have in tow. He showed me all there was to know about my vehicle. It was spotless and sparkling. This was a painless, easy experience and most of the work was done before we even arrived. Thank you. More

We received an awesome price quote from Pohanka through our USAA Car Buying Service. We thought that the deal was too good to be true and our local Honda dealers said we'd never get a fully loaded CRV for our USAA Car Buying Service. We thought that the deal was too good to be true and our local Honda dealers said we'd never get a fully loaded CRV for the price Pohanka quoted. They were wrong! We got exactly what we wanted for the price quoted to us. Helena Fountain was extremely helpful, patient and professional as we worked through all the details of the purchase. Upon arrival at Pohanka, Helena met us and took us for a test drive in the vehicle we had agreed upon. The vehicle was exactly what we asked for. She had all of the documentation properly prepared and was very thorough and professional she explained all of the details. The whole process was very smooth. Everyone was came in contact with at Pohanka was very friendly and helpful. It was worth the 4 1/2 hour drive to VA; however, next time I might take the train to VA. The staff will arrange a pickup from the Amtrak station. I would highly recommend Pohanka. Call Helena - she is very easy to work with and will ensure every little detail is up to your specifications. More

About as simple and painless as it can get. Contacted via Internet, worked out the details by email and phone, and was out the door with no surprises. Highly recommended if you are looking for a new vehicle Internet, worked out the details by email and phone, and was out the door with no surprises. Highly recommended if you are looking for a new vehicle at a good price without the high pressure sales tactics. Definitely worth the drive to this dealer. More

This dearlership is 4 hours from where we live and it was worth the drive. We used the internet to shop for our new Honda Pilot . This allowed us to shop for the best price in the country. After we submit worth the drive. We used the internet to shop for our new Honda Pilot . This allowed us to shop for the best price in the country. After we submitted our contact information Aaron Sanders contacted me within hours. Not only did they have a selection, they had the exact color and model ( this is how large they are). When we arrived at the dearlership Aaron had all our paper work ready, had us test drive the vehicle and then went over all of the features. We sat down to complete transaction and was out of dealership with our new Pilot within 2 hours. Everyone we dealt with was very friendly and helpful. Pohanka Honda is in a new location right off I-95 and I have never seen so many Hondas in one place so the selection is large. If you are looking for a new Honda use the internet for best price and no hassale and then contact Aaron. More

I must say that this was the best car buying experience I have ever had, having shopped around all Honda Dealerships in the North East,Pohanka Honda had by far beaten the price on a Honda CRV by over $3000. have ever had, having shopped around all Honda Dealerships in the North East,Pohanka Honda had by far beaten the price on a Honda CRV by over $3000. The costumer Service provided by the Pohanka Honda Salesperson - Kent Smith from the begginig to end was great!!! this gentleman communicated with me on a regular basis, and at no time did I feel presssured to buy, a man with a very pleasant demeanor and personality. When the vehicle color for which I wanted became available he called me as soon as it rolled off the delivery truck. Kent even went as far as picking me up at the Amtrak station in Fredricksburgh. Overall grade A**** More

Very Friendly, Easy to work with and Very upfront with you on all of your options. We were able to get the price that we wanted, and a great financing package as well. Our family is extremely glad w you on all of your options. We were able to get the price that we wanted, and a great financing package as well. Our family is extremely glad we chose Pohanka Honda, and grateful for the opportunity to work with Kent Smith. More

Devona Hunter was my sales person and was a very friendly and knowledgeable person. She was able to answer all of the questions I had about the cars I purchased as well as to make me feel very comfortable w and knowledgeable person. She was able to answer all of the questions I had about the cars I purchased as well as to make me feel very comfortable with the purchasing process. She went out of her way to ensue I had lunch while waiting to complete the financial aspects of the purchase. In addition, I originally purchased an extended service contract, but later changed my mind about this purchase and decided to cancel it. She was very understanding and didn't attempt to question my decision. More

We drove 90 miles to work with this dealership and it was worth the drive! We used the USAA car-buying service with Pohanka and their low-price guarantee was far better than any other dealership in the area worth the drive! We used the USAA car-buying service with Pohanka and their low-price guarantee was far better than any other dealership in the area. That's what originally led us to Pohanka. But besides the price, everyone at the dealership was very nice. I've bought a few cars in my day, and I don't mean the slick "I-want-to-rob-you-blind" kind of nice. They were genuinely nice people. The internet sales agent (Kevin Carter) was very cordial, helpful, and helped us talk through what we were looking for (my wife and I weren't exactly sure when we showed up). I had already exchanged several emails with him before we arrived. He did not try to push us into anything; just answered our questions (very knowledgable) and waited patiently. We drove a couple of vehicles and never felt like he was in a hurry or that he was growing impatient with us. Once we picked the car that we wanted (a 2010 Honda Civic Coupe DE) he introduced us to the business manager (the money guy) Bill Hamilton. He was extremely friendly and up front about the "up sell" stuff. He told us that he would show us the options and if we wanted we could just say no and that was it. He wasn't lying. There was absolutely no "up sell" pressure. He was happy to provide any details about the options (extended warranty, protective coating, gap insurance, etc) but there was no pressure at all. We just told him we weren't interested and we moved on (we did buy the protective coating). Bill got us a better 60-month loan rate (2.94%) than USAA could provide (3.99%) and just made the whole paperwork process very easy. Even the other sales agents that were around the dealership were very friendly. I'm military, and as a result "hit it off" with several of the guys there who were retired military. Bill the business manager was also prior military. The bottom line is that I normally HATE buying a new car. But everything I've hated about it (up sell pressure, feeling rushed, getting pushed toward a car I don't want, fake concern, over-bearing salesman) was negated by the team at Pohanka. It was a genuinely pleasant car-buying experience. This was my first Honda, and if I go back for another, I'm going to Pohanka again! More

My wife and I started shopping (via internet) for a new Honda CRV EX-L in May. After receiving quotes from four Richmond Honda dealers and Pohanka Honda in Fredericksburg, our decision was easy. Jay Scar Honda CRV EX-L in May. After receiving quotes from four Richmond Honda dealers and Pohanka Honda in Fredericksburg, our decision was easy. Jay Scaramozzino was our rep and was terrific and professional. More