Pohanka Honda of Fredericksburg

Judaea and Mark were amazingly helpful It was no easy feat to get me a car, with my young credit and waitressing job that made it difficult to prove income, but Mark did not let that discou It was no easy feat to get me a car, with my young credit and waitressing job that made it difficult to prove income, but Mark did not let that discourage me from getting one. after a week of searching for the right car for me, I decided on a 2015 Honda Fit and I love it. Couldn't be happier! Their customer service was amazing and Judaea is a pleasure to work with as well! Mark is a compassionate and determined salesman who actually tries to find exactly what you are looking for. Bring in a list of your requirements and he will make it happen! Let's not forget Tamika who got us through those terrible signing your life away moments as easily as possible while somehow making it fun in the process! Would definitely recommend going there. Everyone is so helpful and not only that, you know you are buying from a great dealership. More

Great Customer Service Richard Slater was an amazing sales representative who displayed a genuine interest in the needs that my husband and I had while looking for a vehicle Richard Slater was an amazing sales representative who displayed a genuine interest in the needs that my husband and I had while looking for a vehicle for our daughter. He understood that safety and reliability was our top priority and that we needed to maintain a budget that our daughter could manage on her own. His concern with making sure that our needs were met was top-notch!!! I highly recommend Richard to anyone looking for a salesman who will lookout for the customer first! More

Light at the end of the tunnel So I recently got into an accident where my car was totaled and the other driver fled the scene which left me in really bad shape and my insurance com So I recently got into an accident where my car was totaled and the other driver fled the scene which left me in really bad shape and my insurance company was only offering me whatvthe worth of nun car was not including what I owed on the car because I was still paying a note (I made the terrible decision of not having gap insurance when I was younger) anyway. I got in touch with a lawyer for my claim, who referred me to bill Hamilton of pohanka. They were able to get me in a brand new 2015 Honda civic with my terrible credit score and no co signer AND paid the remainder I owed on my car. My note was still in a reasonable price range and my interest rate was cut in half!!! They were a blessing More

Excellent Customer Service On 5/9/2015, I went into Pohanka Honda of Fredericksburg on invitation by Olga Kerry. Although I needed a new car, I had no intention of buying one On 5/9/2015, I went into Pohanka Honda of Fredericksburg on invitation by Olga Kerry. Although I needed a new car, I had no intention of buying one from Honda. However, both Olga and Maureen Summerill captured my heart with their listening skills, attention to detail, and knowledge of their products (cars functionality). They did not just want to sell you a car. Their first priority was meeting the customer needs. There was no anxiety on their part to just "close a deal." They found the right fit car for me. Can you tell? I bought a new 2015 Honda Accord and amazed at the space, comfort and features of the vehicle. Ms. Kerry and Ms. Summerill efficiency allowed me to be out of the dealership in just a few short hours. Additionally, Ms. Olga followed up with me after the purchase via email, phone conversation to make certain that all was well with the car and to answer any questions that I might have. Thanks to Olga and Maureen, I am in a car that meet my every need: personal, business and financial. Velma Davis More

Made buying a new car fun again Excellent sales skills. Asked questions to measure what was important to you and then answered the mail. Polite and courteous through out the buying Excellent sales skills. Asked questions to measure what was important to you and then answered the mail. Polite and courteous through out the buying experience. Kept us informed on where we were in the purchasing process. Outstanding product knowledge and in the rare case he didn't have the answer at hand, he did research to get the answer. Would definitely look him up to buy my next new car. Experience was like working with a friend. More

Very enjoyable buying experience! Took my daughter in to look for a used vehicle and left with a new Pilot! When we walked in there was no competition for our attention. Greeted by a f Took my daughter in to look for a used vehicle and left with a new Pilot! When we walked in there was no competition for our attention. Greeted by a friendly woman who introduced us to Don Erikson. Don was very friendly, knowledgeable, and not pushy in any way. I was looking at a used Pilot but was given an excellent deal on a new Pilot. Also given an excellent price for my trade in! Don also advised my daughter on an upcoming vehicle. We will be returning to see Don when that comes in. More

Hassle Free Car Buying Experience Terry Jones was our Sales Consultant. He made the whole process very easy. We did not have to waste time trying to haggle. He was staright forward and Terry Jones was our Sales Consultant. He made the whole process very easy. We did not have to waste time trying to haggle. He was staright forward and vey helpful and resourceful as well. This is the second car we bought from him for our family. More

Great Service! We went into Pohanka Honda of Fredericksburg last Friday to look into trading in our 2012 Honda Odyssey for the new 2015 Honda Odyssey. We had made a We went into Pohanka Honda of Fredericksburg last Friday to look into trading in our 2012 Honda Odyssey for the new 2015 Honda Odyssey. We had made an appointment with Olga Kerry and she introduced us to Mark Ross. Mark let us know all of our options and told us everything we needed to know about the new Odyssey. We ended up making a deal and Olga and Mark helped us from start to finish. They are both very professional and helpful. Pohanka Honda of Fredericksburg is lucky to have such great employees! We will recommend Olga and Mark to our friends, family and co-workers. Thanks for the great experience! More

EXCELLENT!!!! Our experience at the Honda of Fredericksburg was excellent!!!!! Mark greeted us as soon as we walked through the door and was able to find myself an Our experience at the Honda of Fredericksburg was excellent!!!!! Mark greeted us as soon as we walked through the door and was able to find myself and my husband a car that we both loved! He was incredibly knowledgable about the Honda Civic we test drove and answered all of our questions! He was able to keep us within our budget and made us feel comfortable in knowing Honda values its customers! I'd have to say for my first car purchase experience, it was not as stressful as I imagined since Mark was so personable!! Even though the process took time, we felt like we had fun the ! It really helped me feel like I was making a great choice by choosing Honda! He really is a rock star and should be the offices rock star of Honda! Sincerely, Gloria and Cedric Thompson More

Great price, great salesman! Pohanka gave us the best price around and even drove an hour to deliver the car to us. This is the second new vehicle we've bought from them in the la Pohanka gave us the best price around and even drove an hour to deliver the car to us. This is the second new vehicle we've bought from them in the last 6 years and were especially impressed this time by their customer service. More