Pohanka Honda of Fredericksburg

Another Great Experience! When we decided we needed a second car, we knew exactly who our "go to" guy was - Isaac Hawkins at Pohanka Honda. This is our third Honda purchase fr When we decided we needed a second car, we knew exactly who our "go to" guy was - Isaac Hawkins at Pohanka Honda. This is our third Honda purchase from Isaac and our fourth with the Pohanka dealership. As expected, Isaac is the consummate professional - concerned with what we needed and patient as we wound our way to a decision on what to purchase. Our decision was arrived at over several days of email to get the ball rolling, and then an in person visit to make the final decision. Once decided, Isaac moved quickly to get all of the details set - his understanding of our tight schedules and need to rapidly conclude the business portion of the deal was very apparent. On the next day, when we came in to finalize the paperwork, the car was ready when we got there and the finance folks were right on top of how we wanted to settle the deal. In summary, Isaac again showed his excellent ability to listen and to react positively to our expressed needs. And Pohanka staff did a great job - making the overall experience OUTSTANDING! More

Superstars of the Car Sales Arena Living in Southeast Virginia (Yorktown), my son just couldn't find the "right" V6 Accord within his budget locally. So, during the Memorial Day weeke Living in Southeast Virginia (Yorktown), my son just couldn't find the "right" V6 Accord within his budget locally. So, during the Memorial Day weekend we headed to Pohanka Honda in Fredericksburg to see if we could make a deal. Dana Wheaton greeted us on our arrival and quickly put us at ease, as if he were my son's long-lost uncle and by establishing common interests. Based on my son's stated desires, Dana showed us all of the V6 Accord's he had in stock...all just out of affordabilty for my son. Dana then started to dig deeper into how my son would be using the car, clarifying his requirements and budget. After this discussion Dana threw out some other ideas and got my son to drive a 2013 Accord Sport with only 7K miles on it. To make a long story short, Dana got us into an extremely low mileage car my son loves, at a price he can afford. I wish Dana and Pohanka Honda were closer to home, because I'm confident that their after sales support would be just as exceptional as the buying process. Right car, right place, right time! The entire Pohanka team stpped up to make this buying experience one of the best ever...they were still helping my son complete the financing and titling process well after their regular closing time. In addition to Dana (one of my new super heroes), I need to give special recognition to Tim Willis and Joe Rafanello for their help (above and beyond) in closing the deal and getting us on our way home with my son behind the wheel of his new ride! More

Happy Honda Driver To Whom It May Concern: I would like to take the time to acknowledge and express my appreciation for the outstanding service I received at Pohanka To Whom It May Concern: I would like to take the time to acknowledge and express my appreciation for the outstanding service I received at Pohanka Honda of Fredericksburg. I was recently shopping for a 2014 Honda Accord EX. I made many visits to several Honda dealerships including Williamsburg Honda, West Broad Honda, Colonial Honda, and Mechanicsville Honda. However it was Pohanka Honda of Fredericksburg that got me to drive 45 minutes after work, stay out late and sign on the dotted line the same day with one phone call. Some special recognition goes to Mr. Richard L. Beauchamp III, Internet Sales Assistant Manager. His communication skills are impeccable and un-matched by anyone else I have talked to during my car search. First, he answered the phone, he replied to text messages, and he answered all my emails and silly questions never once hesitating to think that it was a silly question. Mr. Beauchamp was great at making me feel like he was doing all he could, all while giving me the best deal. He listened to what I wanted, giving me confidence that I made the right choice during my car search. The best part of my experience was that, Mr. Beauchamp beat my best offer from anybody else by a great amount. Never did I see the car, test drive the car, or meet face-to-face; the numbers alone made me agree to the deal. At the end of the night, I wanted to buy two cars or at least call my friends and tell them who they needed to talk soon if they were in the market for a car. Even the Finance Manager, Tamika Morefield, was super friendly and I went in her office thinking the worst. Once again, never once did she force anything on my wife and I or made us feel uncomfortable in the closing process. Ms. Morefield had a great attitude and showed exceptional professionalism with her pleasant conversation, all while informing us about all the wonderful extras we could purchase. Ms. Morefield is definitely an outstanding asset to the Pohanka Honda family. Based on my remarkable experience I would have to stop and ask myself a few simple questions? Do I like the car? Absolutely, it’s a Honda, enough said. Can I afford the payments? Mr. Beauchamp gave me what I asked for with a sincere polite smile, Check... I also appreciated the 5 or 6 other Pohanka employees who just walked up to congratulate us on our new purchase and gave us other helpful information about the car. You just don’t get that at other dealerships. Best of luck to Richard L. Beauchamp, with his unique business cards; and Tamika Morefield, with her private stash of candy treats. Keep up the outstanding work. Respectfully submitted, Marcus R. Swailes Happy Honda Driver More

Great experience, would highly recommend! I had a very positive experience at Pohanka Honda; Bill's knowledge and personal touch during the sale was unprecedented. The whole Pohanka staff wor I had a very positive experience at Pohanka Honda; Bill's knowledge and personal touch during the sale was unprecedented. The whole Pohanka staff worked hard to make my experience a great one. The Pohanka team works hard and compassionately with their clients. I appreciate the honestly and integrity Bill and the others at the center provide myself and my husband; even providing us with a loaner car to drive until our car was ready for pick up. Well, not much more to say other than it was another positive experience, I can say that Pohanka Honda is definitely doing it "the Honda Way" as far as human dynamics is concerned. More

We Will Come Back! We started our car shopping day with salesman Mark Ross. Mark was friendly, patient, kind, and polite ALL. DAY. LONG. My husband and I were deciding b We started our car shopping day with salesman Mark Ross. Mark was friendly, patient, kind, and polite ALL. DAY. LONG. My husband and I were deciding between 3 different Honda Pilots. After 2 hours of still being unsure of which Pilot we wanted, Mark took us over to the new Pilots. Knowing we did not really want a new Pilot, Mark was kind enough to humor our indecisiveness. Our decision process on choosing the right Pilot for our family took a total of 3 hours! Mark never once rushed us with our decision. Once we made a decision it was time to talk numbers. Mark was very fair and kind. There was no playing that silly game, 'let me talk to my manager' , back and forth, etc. Tim (the manager) came over and we finished up our number talking. At the end of day 1 (5 hours total) we did not agree on numbers. Mark and Tim walked us to the door, shook our hands and thanked us! Imagine that? We took up most of Mark's day, did not buy a car (at that point), and we still got a warm send off! Day 2 we were back at Pohanka, and looking for Mark! Again a warm, and kind greeting. After another 4 hour stint we ended up with the most wonderful Honda Pilot! Our family is thrilled! If you need a trustworthy, kind, polite, and knowledgeable car salesman Mark is your guy! We dreaded this process, but with Mark helping us out it made that car buying experience great! More

Great experience buying a used car I had a great experience buying my Kia at Pohanka Honda. I was pretty nervous about the whole car-buying experience and making a decision but they he I had a great experience buying my Kia at Pohanka Honda. I was pretty nervous about the whole car-buying experience and making a decision but they helped me get financing and I was able to get a great car at a really great price and at the payment I was looking for. Olga Kerry is a knowledgeable and very helpful sales associate. She was understanding and made me feel much more comfortable and confident in my decision. I would buy my next car from Olga and Pohanka Honda without hesitation. More

Sales person I have bought a good number of cars from Pohanka in Fredericksburg. This time I dealt with a young man names Mike Botelho. He was well versed in the c I have bought a good number of cars from Pohanka in Fredericksburg. This time I dealt with a young man names Mike Botelho. He was well versed in the car I wanted to purchase but importantly he listen intently to what we were talking about. I had a trade that was an older version of what I was looking to purchase. He didn't waste time on the entire car but more on the recent difference between the two. What a relief. The guy knew is stuff. If I need another car I hope to come back to him. More

Purchasing Experience with Olga Kerry Olga was very friendly and helpful in answering our questions about the Honda CRV and choosing the right model. Dealership and sales management were Olga was very friendly and helpful in answering our questions about the Honda CRV and choosing the right model. Dealership and sales management were very helpful in price negotiations and navigating through the paperwork process. More

Buying a new Accord Carlo Rubio ensured that we had the Accord we wanted without pressure and without badgering us. He was professional at all times and he was truly conc Carlo Rubio ensured that we had the Accord we wanted without pressure and without badgering us. He was professional at all times and he was truly concerned with our needs in a new car.We selected the car we wanted after considering numerous choices. We feel Carlo helped us select the best model for our price and need. We will definitely recommend him to our friends and family. More

Great Service We had Great Service from Mark Ross. We love our new Honda 2014 Civic. Thank you for all your help with new car. We look forward to buying another ca We had Great Service from Mark Ross. We love our new Honda 2014 Civic. Thank you for all your help with new car. We look forward to buying another car from you. More