Pohanka Honda of Fredericksburg

Excellent Buying Experience I had a great experience working with Bill at Pohanka. He was very knowledgeable and put me in the exact car that I was looking for. He was very reass I had a great experience working with Bill at Pohanka. He was very knowledgeable and put me in the exact car that I was looking for. He was very reassuring and patient with me. I have already recommended friends to go see him for their next car. More

Easiest Purchase Every Olga Kerry was extremely responsive as the internet sales person at Pohanka Honda in Fredericksburg (Costco Purchase Plan). Within 15 minutes of loadi Olga Kerry was extremely responsive as the internet sales person at Pohanka Honda in Fredericksburg (Costco Purchase Plan). Within 15 minutes of loading the information into the Costco Car Purchase Program, she had responded with a phone call. My husband then talked with her about the options that we wanted on our new Honda Accord, including color, and she came back with a price for both the Accord EX-L and the Accord Touring. We decided on the Touring package. From beginning to end, the process took less than 3 hours-all on the phone or internet. Of course, it is easy to make a decision when the price is below our local competitors. As we live an hour away from Fredericksburg, the car was ready when we arrived. The paperwork process was friendly and relaxed and we left entirely thrilled with not only our new Accord, but our first experience with Pohanka. I would recommend Pohanka to anyone looking for a new car carried under the Pohanka umbrella. If the car of their choice is a Honda, then I would definitely recommend that they ASK for Olga Kerry at Pohanka Honda in Fredericksburg. This was by far our best car-buying experience. More

Great customer service at Pohanka Honda Fredericksburg I just wanted to take a moment to let you know how satisfied my father and I were with the professionalism and ease of sale when we purchased a 2014 H I just wanted to take a moment to let you know how satisfied my father and I were with the professionalism and ease of sale when we purchased a 2014 Honda Accord this past Saturday. Last week, I contacted one of your sales representatives via email, Richard Beauchamp expressing an interest in a black accord EX-L V6 for my father. Richard was very attentive to our financial needs and easy to deal with. I have purchased many vehicles over the years from a variety of dealerships; Ford, Honda, Toyota, etc and by far this was the smoothest, easiest, and most stress free transaction I have had. Thanks again to Richard and your dealership for a great purchasing experience! We will certainly recommend Pohanka to our family and friends. More

No hassle buying experience I have bought many vehicles in my life but never have I had this pleasant and easy an experience. Richard and the management were exceptional. I have bought many vehicles in my life but never have I had this pleasant and easy an experience. Richard and the management were exceptional. More

Great Team Everyone was very patient and willing to do everything possible to meet my needs. I will admit, I am a very difficult customer but that did not stop J Everyone was very patient and willing to do everything possible to meet my needs. I will admit, I am a very difficult customer but that did not stop Jerusalem from always smiling and willing to assist in my request. The sales manager Judaea was also very helpful and we were able to come up with a common decision. By the time we got to finance, Danny Wright was able to make the transistion run smooth and we were out of his office within 20 minutes. Iwould definately recommend Pohanka. More

Love my Honda CRV This will be the third car we have purchased from Honda and the sales rep Donald Erickson. Don has helped us select the car of my dreams! The service This will be the third car we have purchased from Honda and the sales rep Donald Erickson. Don has helped us select the car of my dreams! The service dept is also very friendly and accommodating....would highly recomend this dealership Karen More

GOOD TEAMWORK & EXPERIENCE AT POHANKA HONDA-FREDERICKSBURG Kudo's to the Pohanka Honda, Fredericksburg Team, I want to first thank the dealership for being a sponsor for the Riverside Center Theater, As to the Kudo's to the Pohanka Honda, Fredericksburg Team, I want to first thank the dealership for being a sponsor for the Riverside Center Theater, As to the personnel I interacted with I have to first acknowledge Bruce Wells my salesman who initiated the contact, after taking over for my past sales person. He called me and introduced himself some months ago and followed-up to get me into the showroom to lease my sixth Honda. Bruce was with another customer when I arrived, but saw to it that I was in a waiting area checking back from time to time to be sure I was okay. We also had a Honda Accord in mind so he had Joe Mang appraise my returning lease and take me out for a test drive to see if I liked the new car. Joe was very accommodating and a pleasure to work with. By the time we returned Bruce was finished with the other customer and was now ready for me. After hearing my situation and what I could afford on a fixed income he brought the manager, Judaea Horn into the act to see how I could best be accommodated. She worked it out with me so I could afford the new vehicle. Being late in the evening I didn't have time to unlock my credit score so we agreed to finish in the morning giving me time to open up my report. When I returned we finished the paperwork. While Bruce coordinated the new car prep and plating of the new Honda Accord-XL-4 Juanita Murphy, one desk over, kept me company. When Bruce returned Tamika Morefield was ready for me to finish up the purchase and complete the finance documents-of course selling me additional insurance protection. She was very congenial as well and made her part as painless as possible. Then it was back to Bruce for the orientation rundown in the new vehicle, a final handshake and I was on my way. I also appreciated Bruce's thank you note he sent for allowing him and Pohanka to do business with me. I wanted to share with you these details because i wanted you to know how much I appreciated the teamwork performed in making my experience at Pohanka Honda, Fredericksburg, VA a good one. I want to conclude by saying thank you and to let you know I have no problem recommending your dealership to my friends and neighbors and please continue sponsoring the Riverside Theater. More

Shopping for my new Honda I recently purchased a 2014 Honda CRV at Pohanka Honda of Fredericksburg. The sales person, Mike Botelho made me feel welcome and stress free. Every I recently purchased a 2014 Honda CRV at Pohanka Honda of Fredericksburg. The sales person, Mike Botelho made me feel welcome and stress free. Every question that I asked was answered quickly. If he didn’t have the answer he got back to me with an answer in a timely manner. The next day after the sale Mike called to see how I liked my new Honda and to set-up a date to have my upgrade components installed. Once again this was done in a timely manner. The finance officer, Tamika Morefield was great. When I set-up financing Tamika found the best interest rate and monthly payments that would work for me. Also, Tamika was helpful when I added accessories to my new Honda. More

New Lease The dealership did what they advertised. I was checking to see if I could work out a deal on a new Honda lease and did not have any problems. They The dealership did what they advertised. I was checking to see if I could work out a deal on a new Honda lease and did not have any problems. They also had more that one or two cars at this price. Great to do business with and would urge you to give them a call.. Just do your homework on the car that you want and I think they will work with you on the price, Jimmy Dubuke More

Responsive, Fair, Hassle-Free Buying Experience After determining that we wanted to piurchase a new 2014 Honda Pilot to replace our outstanding (but aging) 2003 Honda Pilot, we used the Truecar/USAA After determining that we wanted to piurchase a new 2014 Honda Pilot to replace our outstanding (but aging) 2003 Honda Pilot, we used the Truecar/USAA service to obtain quotes from three local Honda dealerships, one of which was Pohanka Honda of Fredericksburg. I asked all three dealerships to provide the same specific pricing information for accessories, fees, and taxes, from which I calculated my price comparison. Pohanka's Internet Sales Manager, Mr. Carlo Rubio, contacted us immediately after the Truecar offers were received, and provided exactly what I had requested. Pohanka's Truecar offer was $700 lower than the closest competitor, and the other two competitors required two or more follow-up emails to obtain the information Carlo provided me immediately and thoroughly. After receiving information from all dealerships, Mary and I selected Pohanka Honda because they provided the lowest price, quickest response, and best apparent value among the three dealers we reviewed. We would like to thank them for a very fair proposal,fair trade-in value without a lot of haggling, and fast, professional responses to our questions. It was important to us that Carlo answered our questions straight away and with all the information we asked for on the first go-around. We were also very pleased with the fast and professional way Pohanka's Finance Manager, Tamika Morehead, concluded the purchase, with no pressure to procure after-market services. We are extremely happy with the purchase, and would most strongly recommend Pohanka Honda of Fredericksburg, and particularly Carlo Rubio, to any of our friends for a fair, hassle-free purchase experience. Hat's off to Pohanka for this excellent service. More