Pohanka Hyundai

It was clean, everyone was pleasant and wanted to help! Lots of cars to pick from! Kelvin Burston was the best sales consultant to work with kept me updated with all information I needed! Very professional Lots of cars to pick from! Kelvin Burston was the best sales consultant to work with kept me updated with all information I needed! Very professional! Was very pleased with his services! Found the car I wanted, the color! Eric Woodward, Manager worked with my son’s and I with a good price that fit my budget!! They both were patient with my sons and I! I got the car and color I wanted!!! Very long ordeal, but brought me out a WINNER!!! I love my car!!!! 5 star to Kelvin and Eric!!!! Thanks sooooo much!!!!👍🏽👏🏼🙂 More

I will never go to this dealer again for service. This location lacks basic communication and customer service skills. I went in at 4:10 pm today to get an oil change which was my first for 7500 mile This location lacks basic communication and customer service skills. I went in at 4:10 pm today to get an oil change which was my first for 7500 miles. I called prior to arrival and got no answer. This dealership does walk in only. I asked the guy at the first counter immediately in front of the door how do i check in for an oil change. He pointed me to a gentleman 2 seats from the left counter. That employee saw me walking over and stepped off into the back. So I waited. There was a female in the far left counter seat after about 10-15 minutes I asked her about me getting an oil change. She went and got the guy who went into the back. He came back and said the last oil changes are at 4pm. I said wow I wish i knew that 20 minutes ago when I walked in. He went to the back and asked if they could do my oil change and they said no. I asked for who was in charge and was directed to the far right counter seat. The gentleman listened and told me that my oil change would get done it would be a 2hr wait….. 1 hour later he comes to get me to tell me that my oil change cannot be done today…….and the workers had been there since 7am……..well i had about 2hours of my time wasted and I came and sat and got no service and I've been at work since 4am. Please inform customers when they arrive of your 4pm cut off. I would have been fine with that information upon arrival. Instead of making me stand there seeking acknowledgement for the first 10-15 minutes. And why move my car and adjust my seats… just to say that you are unable to service a vehicle. I had to buy a filter for my car from you all to go get my oil changed…no one has it in there stores. I also paid 75$ plus 18 for the filter when my first oil change should have been free. However due to wasted time I refused to come back another day and my car needed to be serviced. A 20 minute oil changed took 3.5 hours of my day. Your establishment could have saved me time as soon as I came in the door. More

Kelvin was absolutely amazing! He got the deal done when no one else gave me the time of day. Impeccable service. Personable and Kind! Thank you Kelvin for 110% Customer Service! He got the deal done when no one else gave me the time of day. Impeccable service. Personable and Kind! Thank you Kelvin for 110% Customer Service! You are top notch! More

I wanted to specifically commend Mr. Kelvin. He was patient and always available to answer in questions. He kept me informed of available options and even got me a car with added feature Kelvin. He was patient and always available to answer in questions. He kept me informed of available options and even got me a car with added features in a faster time. He's knowledgeable, friendly, and easy to talk to. I will reccomend him to friends and family. More

Had a great experience working with Kelvin. He was very helpful from start to finish, and made time to explain everything in detail to my parents or myself. Great first time buying a car. :) I He was very helpful from start to finish, and made time to explain everything in detail to my parents or myself. Great first time buying a car. :) I would recommend Kelvin to anyone who stops by Pohanka. More

Go to Country Calvin! ! Calvin was amazing and very helpful with selling me my brand new car! Thanks for all your help Calvin. We appreciate you. ! Calvin was amazing and very helpful with selling me my brand new car! Thanks for all your help Calvin. We appreciate you. More

Wonderful customer service. I worked with Mr. Kalvin. He was a delight to work with. I appreciated his zeal in purchased my new Tucson. I worked with Mr. Kalvin. He was a delight to work with. I appreciated his zeal in purchased my new Tucson. More

Country Calvin was great. Very personable, greeted me at the door. I told him what I was looking for, he told me what was available at the dealership. After that, I completed Very personable, greeted me at the door. I told him what I was looking for, he told me what was available at the dealership. After that, I completed the application, saw the numbers and we were good to go. Total process took 2.5 hours. Very easy. Calvin is very experienced and personable. More

Seen dealership after being on Google,came across Pohanka Hyundai in Capital Heights Md ,saw a 2006 CLS Mercedes and talk to one of the salesman named kountry Kalvin ,the next day went talk to him ,he did th Hyundai in Capital Heights Md ,saw a 2006 CLS Mercedes and talk to one of the salesman named kountry Kalvin ,the next day went talk to him ,he did the paper work,I was outta there in good time,only to find,after I decided at the last minute to have the car towed to my house I found out that after the sale he was to go outta town to see his mom in Carolina,but he had too go with the tow truck driver too my house which prolonged he goin to see his mom and didn't get frustrated at all about the last minute decision to have it towed to my house ,so if anybody needs a car from this dealership walk in and ask for kountry Kalvin, excellent service More

KB helped me with my goal of lowering my payment. This is my second vehicle with this dealership. This is my second vehicle with this dealership. More