Read Reviews Easterns Automotive Group of Hyattsville

Easterns Automotive Group of Hyattsville

Easterns Automotive Group of Hyattsville

7598 Annapolis Road
Hyattsville, Maryland 20784


(888) 204-5568

Manufacturer: Used Car Dealer

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  • Customer Service:

    4.9
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.5

24-Month Rating

based on 15 reviews

4.9

4.9 out of 5

15 lifetime reviews

Easterns Automotive Group of Hyattsville

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Certified: Easterns Automotive Group of Hyattsville

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Easterns Automotive Group of Hyattsville has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Easterns Automotive Group of Hyattsville

Every Easterns vehicle has passed a rigorous 110 point certification check so you can Buy With Confidence. Our friendly customer care staff handles any after sale questions you may have. That is why Easterns has over a 97% customer approval rating. We invite you to come into an Easterns store today and experience first hand what we mean by the Easterns difference!

Our Location

Sales/Showroom

Monday: 10:00 AM - 8:00 PM

Tuesday: 10:00 AM - 8:00 PM

Wednesday: 10:00 AM - 8:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 11:00 AM - 5:00 PM


Our Amenities

Customer Lounge Area Computers Available for Customers
Free Coffee Free AUX Cables
Free Drinks Free Car Fax Report
Free Loaner Cars 5 Day Exchange Policy
Instant Financing Free Loaner Cars
Television Every Car has a Warranty

chormite
5/14/2013 4:01:02 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mervyn RileyMervyn Riley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Easterns Automotive Group of Hyattsville:

My wife and I were so please with Mervyn rileys good work,He has set the standards for customer
service. I would highly recommend Mr Riley and I will definitely be back to purchase another car from
him, keep up the good work and you will continue to be successful.

Mervyn Riley is how businesses are successful, good service means repeat business.

Sincerely;
Christopher and Monica White.

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Angelavcohen
4/24/2013 1:29:25 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joel AlexisJoel Alexis
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Easterns Automotive Group of Hyattsville:

I am overall very pleased with my experience at Easterns. Joel helped me find a car that I love and can afford. He was very friendly and very knowledgeable. Thanks so much!!

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kendyllbenson
4/22/2013 3:23:14 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joel AlexisJoel Alexis
Jay TejadaJay Tejada
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Easterns Automotive Group of Hyattsville:

Working with Joel was fantastic. We stayed incinstant communication and Joel was couteous and knowledgable. Working with Mr. Tejada was a great experience as well. Great job to the team in Hyattsville, MD

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kathy61
4/14/2013 9:51:32 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Paul AyohPaul Ayoh
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Easterns Automotive Group of Hyattsville:

They were excellent and worked hard to get me the best finance deal I could get. I would recommend it to anyone that needs a car. Paul was wonderful I just walked into the lot to and look around was not intending to buy that day, Paul approached me and from there I drove off the lot with a car. The Manager Tim was great. That Tim and Paul for putting me on the road again!

Kathy

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soulmateanson
4/9/2013 2:30:51 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Darrell ButlerDarrell Butler
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Easterns Automotive Group of Hyattsville:

MY EXPERIENCE WAS GOOD. THE SALES PERSON WAS VERY INFORMATIVE AND VERY NICE.THE SALES PERSON WAS VERY KNOWLEDGEABLE OF THE MERCHANDISE. ALSO VERY PATIENT AND ANSWER ALL QUESTIONS ANSWERED.

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Response From: Easterns Automotive Group of Hyattsville
Added: 4/9/2013 2:35:00 PM

Thank you for taking the time to write us a review! We are very happy to hear that you enjoyed our sales team in Hyattsville.

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shirleyestrada78
4/3/2013 7:54:47 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Paul AyohPaul Ayoh
Jay TejadaJay Tejada
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Easterns Automotive Group of Hyattsville:

They were excellent and worked hard to get me the best finance deal I could get. I would recomend it to anyone that needs a car.

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Response From: Easterns Automotive Group of Hyattsville
Added: 4/5/2013 1:08:02 PM

Thank you for the reveiw! We are so gald we are able to find you the car for you.

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babijoi
4/2/2013 3:10:42 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mervyn RileyMervyn Riley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Easterns Automotive Group of Hyattsville:

Very friendly and welcoming. They were open to my schedule and stayed late to assist me with my needs. Knowledge about the vehicle and cleaniess of car upon purchase was excellent.

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Response From: Easterns Automotive Group of Hyattsville
Added: 4/5/2013 12:48:23 PM

Thank you for the great review. We are glad everything went smooth and you’re happy!

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atleecopeland
4/1/2013 8:45:41 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mervyn RileyMervyn Riley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Easterns Automotive Group of Hyattsville:

I had the opportunity to work with Mervyn "Dominic" Riley at the Easterns Automotive of Hyattsville. He is a professional in his presentation adn with the information about the cars that they had at the lot. He answered all of my questions. He even had snacks and coloring pages for my grandchildren. He listened to all of my concerns and included my concerns in the choice of cars that he showed me. I was assisted my Tim who helped me with my financing. Overall Domiic took care of me from the beginning to the end. I never felt like I was not his priority. I would recommend him to everone I know to purchase a vehicle.

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Response From: Easterns Automotive Group of Hyattsville
Added: 4/1/2013 10:31:25 AM

Thank you for the great review of Mr. Riley. He appreciates a recommendation more than anything.

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ltoland
3/31/2013 1:40:51 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Louis W JordanLouis W Jordan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Easterns Automotive Group of Hyattsville:

Great experience. Mr. Jordan was very courteous and went above and beyond to make sure I was comfortable and had everything I needed. Didn't have to wait to be serviced.

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Response From: Easterns Automotive Group of Hyattsville
Added: 4/1/2013 10:32:33 AM

Thank you for the review. We are very glad you had a great experience.

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EstherVScott
3/27/2013 9:51:34 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mervyn RileyMervyn Riley
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    3
  • Overall Score:

    4.6

My Review Of Easterns Automotive Group of Hyattsville:

Mervyn Riley is a very sharp employee. His customer service was excellent. His quality of work was sharp. He knew how to operate the mercedes-benz perfectly. The mercedes-benz that I had purchased was fully loaded, and he knew everything there was for me to ask.
The price of the mercedes-benz purchased was not bad. The blue book value was listed @ $42,000, and the car was purchased @ $46,000. It was amazing how I had called him six weeks later, and he remembered the deal. Mervyn explained everything to me about the purchase from his memory, and it was amazing how he had remembered everything. I recommend this dealership completely!

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Response From: Easterns Automotive Group of Hyattsville
Added: 4/1/2013 10:30:05 AM

Thank you for the review! Mr. Riley is one of our best and we are glad he was able to help you find your match. Recommendations are the biggest complement you can give to Easterns and Mr. Riley!

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