Pohanka Hyundai

Not a good experience Arrived at the dealership and knew the car I was interested in purchasing. Before parking my vehicle there was a salesman at my car, not a good thing. Arrived at the dealership and knew the car I was interested in purchasing. Before parking my vehicle there was a salesman at my car, not a good thing. My attempt to purchase the vehicle was anything but pleasant. I visited another dealership a few days later and had an awesome experience and purchased my new vehicle. More

Danny Pena is an excellent salesman I walked into Pohanka wanting to buy a nice used car, with low miles for a very good price. When I arrived there was a tent sale, hotdogs, a DJ, and s I walked into Pohanka wanting to buy a nice used car, with low miles for a very good price. When I arrived there was a tent sale, hotdogs, a DJ, and swarms of customers. Needless to say everyone was very busy but the atmosphere was very comfortable. There was no pressure just friendly sales persons, warm hospitality and complimentary lunch. Danny Pena welcomed us with a very warm smile and worked relentless to get me an excellent deal. If you are serious about buying a car go see Danny Pena, he is serious about getting you the best deal on a great car. I commend the supervision and all employees at Pohanka Hyundai in Capitol Heights. Thank you for your outstanding Customer Service. More

Came in for a used car, walked out with a brand new hyundai Was very satisfied with the service. The agent was very helpful in helping me select the right vehicle. I am very pleased with my new car. Was very satisfied with the service. The agent was very helpful in helping me select the right vehicle. I am very pleased with my new car. More

Satisfied Customer I recently went to Pohanka Hyundai to service my 2013 Hyundai Sonata with an oil change and walked out with a 2015 Hyundai Sonata thanks to Mr. Raymon I recently went to Pohanka Hyundai to service my 2013 Hyundai Sonata with an oil change and walked out with a 2015 Hyundai Sonata thanks to Mr. Raymond Walford who assisted at making this possible & stress free with the terms and conditions very suitable for me even though I had no intentions on a new vehicle purchase. More

Great Salesperson I came to Pohanka looking for a car for my daughter. I was greated immediatly and did not feel any pressure to make a deal. Raymond Walford was my s I came to Pohanka looking for a car for my daughter. I was greated immediatly and did not feel any pressure to make a deal. Raymond Walford was my sales person. He was friendly and knowledgable. I did purchase a vehicle during this visit and had an overall grerat car purchasing experience. I will refer Raymond and Pohanka to friends and family. More

2006 HONDA ACCORD Danny Pena was a great sales person. He made sure that our request for a used car was met. I absolutely love the Honda accord. It's clean,good tires Danny Pena was a great sales person. He made sure that our request for a used car was met. I absolutely love the Honda accord. It's clean,good tires,and runs very well on gas. It is fast just like I expected it to be. I definitely would recommend this dealership to someone-else and also refer them to Danny Pena. Thanks again!! More

Excellent Customer service made sure I was completely informed and set up in my new purchase even set up my first service for my new vehicle.. informed and set up in my new purchase even set up my first service for my new vehicle.. More

An all around professional as well as knowledgeable, the service provided was exceptional. We applaud you Mr. Don Wiseman for your kindness and down to earth demeanor. You have shattered all the stereotypes service provided was exceptional. We applaud you Mr. Don Wiseman for your kindness and down to earth demeanor. You have shattered all the stereotypes of a “Sales Man” and performed with great diligence in assisting with my first car. Thank you! P.S. hope to get your autograph if they do another Lincoln movie. More

When we first walked into the Dealership, Raymond Walford greeted us with a smile. His affable character and personality exhibited the welcome a customer looks forward to when purchasing a vehicle. He showe greeted us with a smile. His affable character and personality exhibited the welcome a customer looks forward to when purchasing a vehicle. He showed us the car we were interested in, let us test drive it, and then sat down with us and we started the process. He was not only professional and knowledgeable, he also made the experience stress free and relaxing. The entire staff there were also just as professional and friendly and the atmosphere was great. I would recommend this Dealership to anyone and tell them to see Raymond Walford. Jeff Fox & Tanya West More

After spending 4 hours at Bowie Honda and getting the run around from the sales team there I left and went to Pohanka at Capitol Heights. I entered through the Hyundai section. The Sale Person, Raymond Wal around from the sales team there I left and went to Pohanka at Capitol Heights. I entered through the Hyundai section. The Sale Person, Raymond Walford approached me and asked if I needed help. It was a breath of fresh air to know that sale rep at Pohanka recognized customers whether they are there to make a purchase or just looking. I was interested in a Honda Civic and wanted the Honda department. He could have just pointed me in the direction of the Honda area, but he offered to walk me there and that I considered a good customer service. I did not make it over to the Honda section because we chatted about Hyundai vs Honda and he offered me the option to test drive both the Honda civic and the Hyundai Elantra. I took a past on the test drive on the civic because I was familiar with it, but took the offer to test drive the Hyundai. After couple minutes driving the Hyundai, I was satisfied and went back to the showroom. He asked how was the test drive and if I had any questions about the car. I love the drive and feel of the car, so I asked some more comparable questions about the Honda Civic vs the Elantra. Raymond was very knowledgeable of both cars and provided me all the information I needed to make a decision. One of the things that I admired about Raymond is he never gave any negative points about Honda or pursued me in any way. He is just a respectable sales person and wants a satisfied customer. I was ready to make a purchase, but did not want to go through another ordeal like I did at Bowie Honda. Raymond assured me that at Pohanka they do not treat customers like that. They keep their customers informed throughout the buying process and he demonstrated that to me. I got the Hyundai Elantra! My experience at Pohanka was the best! He walked me through the process keep me abreast on the status while I waited for all the approvals and notified me immediately when all the approvals was done. After he handed me the key to my car, he took me to the car and showed me the features of the car and even walk me through setting up some. I rated Pohanka a great car dealership and Raymond Walford an excellent sale person. I would recommend Pohanka Hyundai and please ask for Raymond. The best sale person one can ever ask for. He even followed up the next day with a customer call to make sure everything was alright. More