Pohanka Hyundai
Capitol Heights, MD
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608 Reviews of Pohanka Hyundai
The was an overall excellent experience for me. After doing my research, I knew what type of car I wanted and how much I wanted to spend on it. At Pohanka Hyundai, I found more that what I was looking f doing my research, I knew what type of car I wanted and how much I wanted to spend on it. At Pohanka Hyundai, I found more that what I was looking for in a car, and was able to get a better price than I was expecting. Raymond was very patient with me and Joanne in financing was very helpful. I would recommend this dealership to any one. More
Dan was great. He took his time to show me all the car features. I was only coming to "look", but ended up buying a top of the line elantra. I look so good in my new whip! features. I was only coming to "look", but ended up buying a top of the line elantra. I look so good in my new whip! More
Everyone was very friendly. Raymond walked up to us polite as can be. I wanted to test drive two different vehicles (one Hyundai and one Honda). Raymond had no problem with that and walked me next do polite as can be. I wanted to test drive two different vehicles (one Hyundai and one Honda). Raymond had no problem with that and walked me next door to Honda and set me up with a Salesperson. He never once knocked a Honda. After test driving a Honda I went right back to Raymond and he helped find the exact car I was looking for. He then sealed the deal and a couple hours later I was out the door with my new car. The day after Raymond called to make sure everything was alright with my new purchase. I even had to return to Hyundai a few days later and Raymond came right over and chatted. More
Danny gave me a good quote on a new 2013 Elantra. It was a fair quote and much better than any others that I had seen. It was nice not being hassled by salepeople. It made purchasing the vehicle easier. a fair quote and much better than any others that I had seen. It was nice not being hassled by salepeople. It made purchasing the vehicle easier. More
My car buying experience at Pohanka Hyundai was fun and quick. I had an idea of what I wanted and LaShawn my salesperson gave me all my option plus their pros and cons so I could make an informed decision. quick. I had an idea of what I wanted and LaShawn my salesperson gave me all my option plus their pros and cons so I could make an informed decision. I decided to purchase a 2010 sonata and I was given a great price the first time. I think I was completely done with the process in 2 and a half hours which went by fast. Their facility is huge, clean and the sales team are very welcoming. I think almost everyone said hi when they walked passed and we were offered refreshments by a couple people. Definitely go to Pohanka they will keep you laughing and you will get a good deal. GREAT people More
After having a terrible experience with another dealership, I contacted Danny Pena at Capitol Heights Pohanka Hyundai. I told him the exact vehicle I wanted and that I had a quote from that other dealership, I contacted Danny Pena at Capitol Heights Pohanka Hyundai. I told him the exact vehicle I wanted and that I had a quote from that other dealership; he immediately sent me photos of the vehicle (in stock) and promised to match the quote. I drove from Virginia, they had the vehicle, matched the quote, made arrangements for my rental car to be picked up and I drove home that day in my new car! The entire process was seemless; everyone at the dealership was professional and the customer service was excellent. I highly recommend Danny and the team at Pohanka; thank you! More
Danny Pena was very helpful. He was patient and showed me and my family courtesy. I was happy to see that someone their at Pohanka spoke spanish. I took my kids with me so they could translate but Danny help and my family courtesy. I was happy to see that someone their at Pohanka spoke spanish. I took my kids with me so they could translate but Danny helped us. Gracias Danny por un trabajo bien hecho estoy sumamente alegre con mi Hyundai Accent Rojo! More
My experience with Min Park was excellent. Very patient and stress free. He guilded me every step of the way because I was a first time buyer. I will be referring him to all my friends, co workers and fami and stress free. He guilded me every step of the way because I was a first time buyer. I will be referring him to all my friends, co workers and family. More
We visited this dealer because we wanted to see a specific car that we were wanting to purchase at another dealer that we really liked. We were up front and honest about this with every person we enc specific car that we were wanting to purchase at another dealer that we really liked. We were up front and honest about this with every person we encountered but they insisted on trying to beat or match the deal that we received. They were aggressive and pushy and I didn't feel comfortable at all there. They kept mentioning that they had a brand new facility but never actually told me what "deal" they were planning on giving me so I suspect it was all talk. They refused to give me anything in writing and I didn't trust them at all. I will never be going back there again. They should be very careful because Ourisman Hyundai of Bowie is very close and the buying experience is totally different. Everyone is up front and honest and they aren't afraid to back up their words with paper. I highly recommend them. More
I looked to buy my vehicle through both Costco's car buying service as well as USAA's car buying service. Pohanka was one of the dealerships that came up. Delphine of Pohanka was the only salesperson buying service as well as USAA's car buying service. Pohanka was one of the dealerships that came up. Delphine of Pohanka was the only salesperson to call me, rather than sending me an email response. Delphine was very helpful and together with the sales manager was able to beat USAA's target price by hundreds of dollars. She exerted no pressure on us to purchase anything we did not want, she even offered us her discount for extras if we wanted, which we did not end up purchasing. Financing was a breeze. Delphine took care of everything. We just sat there as she walked papers around the dealership. She arranged for our trade-in without the vehicle even being present, just form our description and a couple of pictures and they kept their word on the valuation even when we brought it in the day after the sale. The only time we had to get up was to see the vehicle and go to the business office to sign the paperwork. By the time we were finished with the paperwork, Delphine had our car ready and waiting for us. She then patiently explained all the features and hooked up my phone to the Bluetooth. We were at the dealership just 2.5 hours and then drove home in our new Elantra. We thank USAA, Delphine Wilks and Pohanka for a great car buying experience. More