Pohanka Hyundai

After many years of loving my Lexus, I decided it was After many years of loving my Lexus, I decided it was time for a new car. After researching cars online, I decided to check out the Equus and love After many years of loving my Lexus, I decided it was time for a new car. After researching cars online, I decided to check out the Equus and loved the bells and whistles of the car, along with the look. It was July of last year when I test drove the car I wanted and I noticed some terrible thumping noise and some vibrations. The dealership said it was from flat spots in the tires and fixed it and it seemed just fine after that so I bought it. This turned out to be huge mistake. As soon as I drove it home I noticed more vibrations and the dealership claimed it was probably a balance issue this time. I brought it back in after a week and they supposedly fixed it by replacing a balancing weight. I went away on vacation for a little while, came back and the car was still not driving right. This is now October, I bring it in again and they changed the drive shaft, and two rear axles. Car still vibrating. Now it's November. They tell me to bring it in later in the month when they would have new tires and a regional manager could speak with me. SO I wait and on Nov. 25 we test drove the car with the regional manager and service manager of the Alexandria Hyundai. We ALL agree the front end vibrations are still there. The local manager says changing the tires in his opinion would do nothing. The regional manager asks me to wait ANOTHER two weeks for some engineers to take a look at it and I told him I'd had enough. I told him the car was a lemon and I wanted a new one to replace the POS they sold me. They've declined and I've hired a lawyer. They refused to work with me on this and now we are going to court. Stay away from the Equus, and for that matter, stay away from Alexandria Pohanka in Maryland. Not worth the headache for the extreme price tag. Dreaming of having my old Lexus back!!! More

Danny was a huge help in finding me my dream car!! Danny fit all my needs to buying my first car. Danny was a GREAT salesman!! fit all my needs to buying my first car. Danny was a GREAT salesman!! More

I had a pleasant experience at the Pohanka Hyundai. Danny Pena was my sales guy and he sweated bullets for me. Danny found my car in 3 days after I gave him the final OK. Danny made sure that I could contact Pena was my sales guy and he sweated bullets for me. Danny found my car in 3 days after I gave him the final OK. Danny made sure that I could contact him with any questions that I may have had. He had awesome energy with this sale and was excited to sell his first AZERA on the account of me. He was happy he sold the car and i was happy with the sale. Granted the pricing for the AZERA is way more costly and I lost a lot of features that I had in my trade in, but all in all. I had a great experience with the service that I received from this dealer More

My experience at this dealership was good and had I with great respect. I enjoy negotiating the pricing for my 2013 Hyundai Sonata. Thanks for you helpfulness with purchasing a new car. great respect. I enjoy negotiating the pricing for my 2013 Hyundai Sonata. Thanks for you helpfulness with purchasing a new car. More

I'm writing this review to share my wonderful car buying experience with other potential buyers. My visit to the Pohanka Hundai dealer on (21 Dec 13) was nothing short of amazing. As we walked in buying experience with other potential buyers. My visit to the Pohanka Hundai dealer on (21 Dec 13) was nothing short of amazing. As we walked into the dealership I noticed how clean, neat, and friendly the environment was. My family and I were greeted by a salesman that took interest in not only me but also my family by becoming acquainted with our names. Next he asked what sort of vehicle was of interest to me - I didn't have a preference so he proceeded to show us the cars on the showroom floor as well as the lot outside until I came up with what I thought was a good fit for me. He was able to answer every question with poise and confidence. Since this was my first major purchase without my spouse, I was sort of nervous. As he walked me through what appeared to be a seamless process, he reassured me by way of his actions that he was in control of the car buying negotiations on my behalf which put me at ease. He never once pressured me to produce what I wasn't comfortable with and I was able to drive away with a brand new car. The process was short and sweet. He took his time and patiently walked me through the many highlighted features and controls of my new car. I will recommend this dealership, particularly Mr. Raymond Walford to my family and friends. This is the only dealership from experience that I have given a (5) star rating which still cheapens their worth because they are an outstanding dealership that deserves (6) stars for AMAZING!!! More

We were searching for a 2013 Hyundai Santa Fe GLS but were interested in a color that no dealership in the DC metro region seemed to carry. After some searching, we saw that Pohanka was the only dealer i were interested in a color that no dealership in the DC metro region seemed to carry. After some searching, we saw that Pohanka was the only dealer in the area that had a Santa Fe in the color we wanted. As VA residents, we hadnt purchased a vehicle out of state in over 14 years, but decided to give Pohanka a try. Our salesperson was Danny Pena (assisted by his floor partner Riddick), who was responsive, courteous and knowledgeable from the start. He explained features of the vehicle and gthe buying process, and after a brief negotiation and financing application, secured the vehicle at a better price than we were given by another dealership for one wit fewer features. The process was smooth and the entire Pohanka staff, from the finance team, to the sales managers and service department (to whom we were introduced during a brief tour) were all professional, courteous and knowledgeable as well. I would absolutely do business with Pohanka Hyundai again and enthusiastically recommend the dealership to anyone looking for a high level of customer service and a great deal on their vehicle of choice. More

The was an overall excellent experience for me. After doing my research, I knew what type of car I wanted and how much I wanted to spend on it. At Pohanka Hyundai, I found more that what I was looking f doing my research, I knew what type of car I wanted and how much I wanted to spend on it. At Pohanka Hyundai, I found more that what I was looking for in a car, and was able to get a better price than I was expecting. Raymond was very patient with me and Joanne in financing was very helpful. I would recommend this dealership to any one. More

Dan was great. He took his time to show me all the car features. I was only coming to "look", but ended up buying a top of the line elantra. I look so good in my new whip! features. I was only coming to "look", but ended up buying a top of the line elantra. I look so good in my new whip! More

Everyone was very friendly. Raymond walked up to us polite as can be. I wanted to test drive two different vehicles (one Hyundai and one Honda). Raymond had no problem with that and walked me next do polite as can be. I wanted to test drive two different vehicles (one Hyundai and one Honda). Raymond had no problem with that and walked me next door to Honda and set me up with a Salesperson. He never once knocked a Honda. After test driving a Honda I went right back to Raymond and he helped find the exact car I was looking for. He then sealed the deal and a couple hours later I was out the door with my new car. The day after Raymond called to make sure everything was alright with my new purchase. I even had to return to Hyundai a few days later and Raymond came right over and chatted. More

Danny gave me a good quote on a new 2013 Elantra. It was a fair quote and much better than any others that I had seen. It was nice not being hassled by salepeople. It made purchasing the vehicle easier. a fair quote and much better than any others that I had seen. It was nice not being hassled by salepeople. It made purchasing the vehicle easier. More