Pohanka Hyundai
Capitol Heights, MD
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614 Reviews of Pohanka Hyundai
I must say, this was the most pleasant car-buying experience i've had. I didn't look forward to the process, but after I decided what it was I wanted, Mr. Harris was very helpful in making the proce experience i've had. I didn't look forward to the process, but after I decided what it was I wanted, Mr. Harris was very helpful in making the process go as smooth and as quickly as possible. I really appreciate all of the personalized attention I received. More
Of all the car purchases I've made in the last 28 years, this was by far the most comfortable, professional and enjoyable experiences I've had. Our salesman was extremely easy to work with, seemed to unders this was by far the most comfortable, professional and enjoyable experiences I've had. Our salesman was extremely easy to work with, seemed to understand our limitations on cost, and never once pressured us to make a decision. The main reason we came to Pohanka past two other local dealers was his prep work with me to find our vehicle, keep the price reasonable and within our limits. I will be purchasing again from Pohanka this Fall solely because of the way we were treated this time around. Excellent dealership, friendly faces and a commitment to treating us right. Thank you very much. We love the car, we feel we received an extremely fair price, and we will be back. More
I would recommend Pohanka Hyundai without reservation. The staff were very friendly and our salesperson, Terry Grant, was extremely knowledgeable. At no time did we feel that we were being pressured to p The staff were very friendly and our salesperson, Terry Grant, was extremely knowledgeable. At no time did we feel that we were being pressured to purchase a new vehicle. We were able to trade in our vehicle for a new Hyundai and are very pleased with our purchase. More
Our salesman, Albert Brooks, was friendly, honest, and did not pressure us which was a major reason we went back to him to buy our new car. The whole sales department at Pohanka Hyundai made us feel welco did not pressure us which was a major reason we went back to him to buy our new car. The whole sales department at Pohanka Hyundai made us feel welcome. We will definitely recommend them to our friends. More
I did a lot of research through Consumer Reports before buying my car. I used the zag (build and buy) and got a very competetive quote from your dealership. Terry Grant, our sales rep, was friendly,not pus buying my car. I used the zag (build and buy) and got a very competetive quote from your dealership. Terry Grant, our sales rep, was friendly,not pushy, straightforward, professional, all qualities that I really appreciate. My husband and I test drove an Elantra sedan and Touring. Terry was very thorought explaning the features of both cars. He was very patient with my many questions! I LOVE my new Touring! I am a very happy customer. Thank you! More
The process of buying the car was pleasurable and seemless. The vehicle was ready when we arrived, we took a test drive, had a nice conversation with Mr. Brooks, met wit hthe finance manager, paid fo seemless. The vehicle was ready when we arrived, we took a test drive, had a nice conversation with Mr. Brooks, met wit hthe finance manager, paid for the vehicle, and my wife and I thought the sendoff by the staff was first rate. While our distance from the dealership will prohibit us from having service there, as we are over 1 hour away, I will certainly recommend the dealership to anyone in the Baltimore area considering the purchase of a vehicle. The follow up call by Mr. Brooks also added a personal touch. I also appreciated the fact that I was not prssured to buy any other products, warranties, protection products, etc. I waited 6 weeks for this car, and it was worth the wait. More
Mr. Harris was extremely helpful in purchasing the car. He made sure my husband and I were completely familiar and comfortable with the car before driving it off the lot. He even made sure my phone was syn He made sure my husband and I were completely familiar and comfortable with the car before driving it off the lot. He even made sure my phone was synced to the car and working! The car was clean and shiny with a full tank of gas. More
Overall experience was very good. The salesman was very helpful and friendly, although the whole process could have been a little more smoother and taken less time but great job overall. He also made us fe helpful and friendly, although the whole process could have been a little more smoother and taken less time but great job overall. He also made us feel comfortable, answered all of our questions from not just me but my family members as well, and we were taken good care. More
I bought a 2011 Hyundai Elantra from Pohanka. My experience went well, the only challenge was my desire for a special color and special equipment, which the dealer had to go locate. But everything w experience went well, the only challenge was my desire for a special color and special equipment, which the dealer had to go locate. But everything went well, especially the financing part, and my salesman Nate Harris even delivered the car to my house. More
I put in a request on the internet. Within five minutes of entry Racquel called, found the exact car I was looking for, was delightful, funny, pleasant, knowledgable. I was picked up and taken to the show of entry Racquel called, found the exact car I was looking for, was delightful, funny, pleasant, knowledgable. I was picked up and taken to the showroom, where Racquel had all the materials for me to review. After going through the purchase process, she then took me to the car, directly in front of the showroom, under the canopy ({it was raining) and proceeded to show me all the details of the car (many, many) I must say, while corny, I was delighted to be invited back into the showroom and thanked by all the employees with a round of applause. It left a warm positive impression. I appreciate the sincerity shown and hope to enjoy my Genesis for a long time. More



