Poquet Auto Sales

We had a bad experience selling our BMW X5 at Poquet Auto in Golden Valley. My husband, who works in a car shop and keeps our cars in excellent condition, brought it in — no issues, and definitely no check e in Golden Valley. My husband, who works in a car shop and keeps our cars in excellent condition, brought it in — no issues, and definitely no check engine light. He watched them drive it off the lot and be gone for 10–15 minutes. But when they returned, they claimed they never drove it and that the check engine light was already on when they started it. My husband asked three separate times if they had test driven it, and each time they denied it. That’s not just misleading — it’s lying. We expected honesty and transparency, but that’s not what we got. If you’re thinking of doing business with them, be cautious. More

A very positive car purchase experience. Here's why! This is the 8th time I have entered this dealership in the last 11 years. But. This time for me. Much sets it apart from the others. All Here's why! This is the 8th time I have entered this dealership in the last 11 years. But. This time for me. Much sets it apart from the others. All available vehicles are posted on their website accompanied with endless views, the original dealer MSRP price and then the Poquet price. And ... And this place is so welcoming. So polite. Direct. But. So kind. So undestanding. Even my bank remarked how great to work with Poquets finance department. More

Transaction went pretty smooth from order to driveway delivery. Works great as long as you know what you want. delivery. Works great as long as you know what you want. More

Have not completed the deal yet, pending insurance claim. So far all is well. Very helpful to this point. So far all is well. Very helpful to this point. More

My husband's and my experience at Poquet Auto Sales couldn't have been more positive. We worked with Rob Huskey who was knowledgeable, helpful and patient as we explored options and test drove a numbe couldn't have been more positive. We worked with Rob Huskey who was knowledgeable, helpful and patient as we explored options and test drove a number of vehicles. Once we made our decision, Ingrid had the paperwork ready to sign almost immediately. We would highly recommend Poquet to anyone looking to sell and/or buy a preowned vehicle. More

Initial interactions were great, Bought a car from this dealership ~ 10 years ago. They have completed a few repairs on the same car, last being in 2019. Unfortunately, they last time they fixed the car (o dealership ~ 10 years ago. They have completed a few repairs on the same car, last being in 2019. Unfortunately, they last time they fixed the car (oil leak), they did not do a good job as 2 months later. the leak was still there. I called and the person I talked to, insisted that the car was fixed. I have been driving the car periodically adding more oil. Took the care to Minnetonka BMW for a different concern and of which I was pleased, they however mentioned the leak. I called Poquet and schedule an appointment and explained the issues. Took my car in and after the diagnosis Chuck called and ambiguously explained that he cannot find the leak and wanted to degrease the car. For clarification, I asked about the leak and how to proceed. He felt quite agitated to the point of almost yelling at me. He did not feel that I needed clarity and so I ended the call and picked my car the next day. I would not go back to these forks again as long as he continues to work there. By the way, they charged $170 for diagnostics and another $170 for degreasing the engine. Upon picking up the car, the engine continued to have oil in different parts of the engine. WILL DEFINATLEY AVOID THIS PLACE. A change of career might benefit Chuck, customer service is not your thing. More

After searching for a car for my wife for over six months, we finally found the perfect one at Poquet (didn't want to settle for something that wasn't exactly what she wanted in this crazy car market) months, we finally found the perfect one at Poquet (didn't want to settle for something that wasn't exactly what she wanted in this crazy car market). My family has worked with Poquet for a very long time. And, as always, they did not disappoint. Extremely accommodating and easy to work with. Colin and his team are the best in the business! More

Just purchased our family’s second Poquet Auto and couldn’t be more pleased. Dan handled both transactions and he is the most honest, accommodating car sales representative I have ever dealt with. Poq couldn’t be more pleased. Dan handled both transactions and he is the most honest, accommodating car sales representative I have ever dealt with. Poquet has earned its reputation for being customer focused and providing only the best vehicles. With other dealers the buying process can quickly become adversarial, pitting a crafty and elusive salesperson against an eager and sometimes naive customer in a game of winner and loser. This doesn’t happen at Poquet. Their attitude is, “what can we do to make this right by you.” I highly recommend their sales and service departments. More

I contacted Poquet to check on the availability and request a test drive of a specific car. The Poquet rep responded that the vehicle had not arrived yet but would later that day. The rep promised to request a test drive of a specific car. The Poquet rep responded that the vehicle had not arrived yet but would later that day. The rep promised to contact me upon the arrival. It has been 8 days without a word … very poor customer service. More