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Porcaro Ford

Racine, WI

Overview
Employees
Reviews
Vehicles
4.7
183 Reviews
When Porcaro Ford opened, it was with one goal in mind: To provide a stunning selection of quality new and used vehicles, a superior certified service department, expert financing, and the most highly-trained sales and customer service personnel of any dealership in the area. Well, we've surpassed that goal. We are proud to be an automotive leader in our community. Since opening our doors over at the small car company way back in 1978, we have maintained a solid commitment to our customers, community and town, it's not by accident, but by design. At Porcaro Ford, we have committed ourselves, and our dealership, to meeting and exceeding customer expectations. Honesty, integrity and offering a good deal to our clients are just the way we do business. We live here too and that matters.
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6001 Washington Ave

Racine, WI

53406

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Showing 183 reviews

May 02, 2023

Had a great and quick experience when purchasing my Ford Bronco. Tanner was very helpful and understanding. Would definitely recommend to others. More

by Kristin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Eschbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 17, 2023

DO NOT SERVICE HERE. By far the most unprofessional and simply just not a good choice. I bought a 2023 that has been in the service department 3 times for the same issu More

by GOMAZON
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Eschbach
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Apr 17, 2023 -

Porcaro Ford responded

The owners and managers of Porcaro Mitsubishi are focused on delivering excellent customer service and we will always do our best to resolve issues even in difficult situations. But we will never put the safety and well-being of our staff members and other customers at risk. It is very rare for us to permanently ban someone from our premises but, based on your threatening behavior and vulgar language both in the dealership and on the phone with our staff, we have decided that you are no longer welcome here. You have been warned. Please do not attempt to contact anyone at the dealership again or the authorities will be alerted. Prior to you leaving your original review (now edited several times), we tried to assist you on multiple occasions to resolve your brake noise concerns. When you arrived for your most recent appointment, you demanded a loaner vehicle, which the service staff explained must be requested in advance due to limited availability. No loaner vehicles were available. This obviously upset you and caused you to scream a barrage of personal insults at our staff, but they still tried their best to explain the situation as clearly as possible. Going back to when you purchased your vehicle, we also tried to be as transparent as possible about the inventory shortages and delayed availability due to Covid-related supply chain problems. We couldn't find you a 2022 model, and Mitsubishi made package content changes prior to delivery of the 2023 models that were completely out of our control. The vehicle wasn't equipped exactly as we expected. You weren't forced to buy the vehicle when it arrived, but you chose to do so willingly. No dealership is perfect, but we do our best to take good care of our customers and deliver the best service possible no matter the circumstances. We cannot make miracles happen just because someone like you demands it at the top of their lungs. Our reputation in the community is solid and speaks for itself. Your unacceptable behavior also speaks for itself. Best of luck in finding a dealership that is a better fit for your expectations and temperament.

Helpful
April 10, 2023

I had an amazing experience at Porcaro! I had been at another dealership and left heartbroken because the vehicle I "thought" I wanted was NOT at all what I expected. On my way home that More

by Tammy Dresen
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan and Lennie
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April 02, 2023

Salesmen was awesome he found a vehicle to fit my needs and what i wanted. Everything move fast and smooth. Great experience. More

by puffyebay
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve was the salesmen and the lady who set up the financing was awesome
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March 26, 2023

Reason for Visit was actually an oil change for my Escape. But then I went browsing in the truck lot.... Sam Blaze Azarian came over and asked if I was interested in a test drive. I said, "I might be" More

by paula.cacciotti
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Blaze Azarian, Joe in Finance
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Mar 26, 2023 -

paula.cacciotti responded

Thank you for a great experience.

May 07, 2023 -

paula.cacciotti responded

Porcaro Ford Mar 26, 2023 paula.cacciotti Reason for Visit was actually an oil change for my Escape. But then I went browsing in the truck lot.... Sam Blaze Azarian came over and asked if I was interested in a test drive. I said, "I might be". After a couple test drives, he ultimately found the perfect F150 Lariat for me. As soon as I got in, I knew this was The One. Sam is phenomenal - he is so kind, patient and addressed all my questions & concerns. The sayings "timing is everything" and "being in the right place, at the right time" couldn't be more accurate. I have fully endorsed Porcaro Ford and Sam Blaze Azarian, to my friends, family and everyone who admires my truck. Thank you for a great experience. paula.cacciotti responded publicly on 3/26/23 4:43 PM

Helpful
March 17, 2023

Wow, I cannot say enough amazing things about Porcaro Mitsubishi! From the moment I walked in until I was handed my new car keys, I could not have been treated better. Great service and great staff. I More

by bheidorn
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan, Rick
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February 23, 2023

This is a great team at Parcaro ford . They were very helpful at every step of buying an automobile. I would highly recommend them when buying a vehicle. Great experience. More

by Scotty
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris,Mary Kay and Marcus
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February 18, 2023

I am pleasantly surprised by such friendly service in the sales department of a car dealership. Very professional and friendly service, no pressure when negotiating the price. No hidden costs or extra fees. More

by Jozef J Gruz
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lennie Parise and Dan Hoppenjan
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January 31, 2023

Excellent experience. We worked with Rick and couldn't be happier with our service. The whole dealership is friendly and very family oriented. Normal it is a chore bringin More

by katiemajdoch
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Klinkhammer
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January 25, 2023

My salesperson Rick was awesome! Super fair and very easy to work with. I really recommend these guys over at Porcaro Mitsubishi. More

by Jls082
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Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Klinkhammer
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