Porsche Annapolis

I had an excellent experience with Hugo and the service team at Porsche Annapolis. From the moment they picked up my vehicle , everyone was professional, courteous, and attentive. Through a video they to team at Porsche Annapolis. From the moment they picked up my vehicle , everyone was professional, courteous, and attentive. Through a video they took the time to explain everything clearly, kept me informed throughout the service, and made sure my vehicle was taken care of properly. The entire process was smooth and stress-free, and I truly appreciated the level of customer service I received. It’s clear that they take pride in their work and value their customers. I highly recommend the Porsche Annapolis service team for their outstanding service and professionalism. I will definitely be returning for my future service needs\! More

My wife and I are both 85 years old. Porsche Annapolis service goes out of their way to make us comfortable and the visit as smooth as possible. Porsche Annapolis service goes out of their way to make us comfortable and the visit as smooth as possible. More

I have always received great service at this dealership. Working with Rob was awesome and he continued that streak. Working with Rob was awesome and he continued that streak. More

Kayla, the advisor went the extra mile with my problem. Justin, the technician was very thorough. Justin, the technician was very thorough. More

Great service have been a customer for many years. Just bought my third cayenne and love the car Just bought my third cayenne and love the car More

I had an outstanding service experience at Porsche Annapolis. From start to finish, everything was handled professionally, efficiently and with great attention to detail. Rob was especially exceptio Annapolis. From start to finish, everything was handled professionally, efficiently and with great attention to detail. Rob was especially exceptional - knowledgeable, responsive and genuinely committed to making sure everything was taken care of. He kept me informed throughout the process and made the entire experience seamless. Customer service like this is hard to find. I highly recommend Porsche Annapolis and if you have the opportunity to work with Rob, you’re in excellent hands! More

Had a great experience at Porsche Annapolis. Everyone was highly professional, friendly and all work was done on time and as promised. Will continue to use them going forward. Everyone was highly professional, friendly and all work was done on time and as promised. Will continue to use them going forward. More

Fantastic service experience overall, from intake, to communication during the process, quality of work done, and retrieving my Taycan. Also received some super helpful explanation about exactly why a br communication during the process, quality of work done, and retrieving my Taycan. Also received some super helpful explanation about exactly why a break squeak was not just normal/acceptable but how it's intrinsic to the high performance breaks as well as what to do (drive hard as it's meant to be driven!) to manage the sound. There are many Porsche dealers in the DC/Baltimore region and I'll proudly make this a priority destination. More

Never go here for out of warranty service. I came in for an inspection on my 6 year old 60k mile Cayenne S. They found over $20k of services to do and held the inspection hostage over 4 upper I came in for an inspection on my 6 year old 60k mile Cayenne S. They found over $20k of services to do and held the inspection hostage over 4 upper control arm seals. I gave them my warranty company who was willing to pay for the replacement (wow, good on them!) but at wholesale for the parts and at their $300/hr labor rate but at the Alldata book time for the hours. This dealer not only wanted to take 150% longer (3.8 hrs vs 2.4) they wanted to charge way over MSRP for the parts and double what a quick search could find OEM replacement parts for from another authorized local dealer. Their response was “we don’t match prices.” Beware, not all Porsche dealers are created equal. Yes, Porsches are expensive to maintain, but as someone that has lived in multiple states and owned 6 different Porsches this is the most absurd price gouging I have ever come across. More