Porsche Annapolis

My battery somehow died on my 2024 911 Turbo S. I tried a number of steps to get it started, but no luck. The Service Manger, Rob Blizzard, sent his Asst. Service Manager to my home to try and star I tried a number of steps to get it started, but no luck. The Service Manger, Rob Blizzard, sent his Asst. Service Manager to my home to try and start it. He was successful and took it to the dealership to clear all faults and ensure the battery could be recharged which they were able to do. The Annapolis Porsche Service team went above and beyond and were great! More

Excellent and courteous customer service with a smile. Porsche Annapolis service is efficient and customer oriented. Porsche Annapolis service is efficient and customer oriented. More

Had a loaner ready to go. Service was done in a timely manner and Hugo did a great job communicating the progress. The car was washed and in the service drop off area for a qu Service was done in a timely manner and Hugo did a great job communicating the progress. The car was washed and in the service drop off area for a quick check out. More

Excellent work on my 2022 Taycan on short notice. I had popup steering warning while in the Annapolis. I did not want to return across the Chesapeake Bay Bridge without knowing whether this was a s I had popup steering warning while in the Annapolis. I did not want to return across the Chesapeake Bay Bridge without knowing whether this was a safety issue. Jamie Wist took the car in immediately and provided a loaner vehicle. The issue was quickly resolved with a software update and returned to me. Porsche Annapolis is very well run with excellent customer service and great staff. More

We've leased a Panamera 4 with this dealership and it's been a great experience. Two service managers, Jaime and Hugo, provide outstanding service levels. A great dealership and one we expect to work wit been a great experience. Two service managers, Jaime and Hugo, provide outstanding service levels. A great dealership and one we expect to work with for years to come. More

Great service! They were a pleasure to work with and made the process very easy. They were a pleasure to work with and made the process very easy. More

I received excellent service at Porsche Annapolis. Hugo was great. I recommend them very much. Hugo was great. I recommend them very much. More

Hugo in service is the very best- professional and helpful. I highly recommend him and the entire service department at Porsche Annapolis helpful. I highly recommend him and the entire service department at Porsche Annapolis More

Over father's day weekend I came across a Boxster S in their inventory and quickly inquired about it. I initially spoke with Ashkan who set me up with Stephen Wilcox to take me through the car's details. their inventory and quickly inquired about it. I initially spoke with Ashkan who set me up with Stephen Wilcox to take me through the car's details. I appreciated not being treated like a transaction and more like a customer. The general manager Ben came to greet me and made himself available to assist in addressing my needs. Finance manager Danny Pena got me in and out quickly. The service center's foreman Alexis Rodriguez even made a pit stop to introduce himself too. To be clear, there was no sales pitch, pressure, or gimmicks. It was quite refreshing to have a car purchase from a professional team who relied on a consultative approach rather than trying to trigger impulse. In a commoditized industry like car sales, customer service, knowledge and humility sets them apart. From the moment I was greeted by the lovely Greta (customer experience manager) to the prompt follow up by Steve after the purchase, few car transactions have gone as smoothly as this one. The new GM Ben is making significant strides to elevate the end to end purchase and ownership experience. As a long time Porsche owner, I'm happy to have been made an example of the changes he's bringing. More

The Annapolis Porsche dealership is exceptional! ! Every aspect of their service went above and beyond. 5 stars ***** ! Every aspect of their service went above and beyond. 5 stars ***** More